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Unfortunately not a good experience. I had only just joined, has some winnings. Next time i tried to log in i was blocked. Multiple communications with “customer service” who never respond. Very unhappy
Thank you for bringing this to our attention. We’re sorry you had a bad experience.
It seems like your issue has been resolved. Your account was blocked due to KYC Docs processing timeframes (which have since been approved & paid in full accordingly).
Again, we are not diminishing your experience, but it seems like you weren’t completely honest here.
We are more than keen on discussing your latest experience and our friendly Customer Support team awaits you (via phone, live chat or Email).
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If requested by the Casino, please forward my details for the sole purpose of processing this issue. I made sure that the name and email address match those in my casino account.