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Really outdated casino. There are so many new ones that offer better bonuses and better interfaces that First Web seems destined to be on its way out. It sort of feels like this casino is a walkman in an era where people use iPods.
I would advise against playing at any Jackpot Factory Casino. I made a withdrawal way back in February of 07 and have still yet to see a dime. Everytime I call or email I get the same run around and they can’t even give me an estimate or timeline of when I will see my winnings. They have failed to send me any kind of update for the past 8 months, I have no choice but to think that I have been ripped off. Be careful about Jackpot Factory Casinos!
Have played First Web Casino over a few yrs and my winnings have always been paid promptly.
Hands down this has been my favorite online casino experience! Quick game downloads, bonus was instantly credited, nothing but big wins from nearly every game I played, great energy with a fun feel, but most of all it was the highly personal customer service I received. I never received a standard “form letter” type of reply, each one was personally written and the response time to any inquiry I had was never longer than a few minutes if not immediate!!! Can’t wait til payday so I can play again!!! Love it! Love it! Love it!
Our family is relatively new to online gambleing, (January 2006) My daughter bought $25 welcome bonus and received $75 from the casino, total $100. My wife, myself and daughter played the slots and Melani, (my daughter, 35 yrs old). ended up with a check from first web for $1000. This was paid promply,(about 2 weeks, mailtime included) no hassel and even without a faxback form!! first web gets 5 stars from us, HURRAY!!! good place to play, THIS SITE IS HOW I WISH ALL CASINOS WERE! If someone wins, pay them. This from someone with little to no experience to speak of!,(a couple of bad ones tho elsewhere naturally).
I thought this looked like a great place to play. The software was defective…5 times. Purchasing problems with credit cards, and no helpful customer service. Very difficult to log in to, guess they are to busy. When I didn’t have a purchase go through, they did send me a complimentary $10 to get started though.