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Player comments on Raging Bull Casino


11 comments

Roger Lucas on July 18, 2017. Reply

Failed to received two separate $100 withdrawals won by free chips since November, 2016. I have a $500 withdrawal that is over a month old that has not even been approved yet.

Rich on February 23, 2017. Reply

I don’t care if it takes 10 weeks to get me my money. I would just like someone to assure me that Raging bull will legitimately payout. The reason I say this or ask this rather is because I can’t get anyone on the phone for customer service. And if you’ve messed with the live chat support then you know it’s pointless really. I would just like to get someone on the phone that can confirm all my documentation was received. With this said I have no reason to think they will not pay me. I just think they need to do a little better with customer service phone answering.

jamie on February 14, 2017. Reply

Yes, I have been waiting since Novemeber 11th,2016 for roughly $500. Escalated and call/chat/email every week if not daily. No response or action taken to date.

Melissa Musick on February 7, 2017. Reply

I really liked this casino. In fact I deposited my fare share of funds. So a couple weeks before Christmas I deposited a $100 ended up cashing out at $288. I was really excited. I sent all my documents. I thought. The casino had emailed me saying some of my documents didn’t get received. So I sent them again. And again finally they went through. So I wait and wait. Still no money in my acct. So I started doing live chat for about 2 weeks I kept getting the same response ” our finance dept. It’s in right now but I’ll get the info over to them. I finally start getting emails from a number of VIP managers. I even call my bank to see if my payment was rejected. My bank said no. Raging bull tells me it was so I send an alternative banking account withy info. I wait and wait. Still nothing. I email them again. Asking about my withdrawal and that I haven’t received it. They send me an email saying this is a secure link and to click on it to see that my payment was received. I finally get it to open. It’s not even my name, bank account #, or address. So I don’t know who got the money but it wasn’t me. So I email them saying that’s not me. No response. Here I sit with no money in my account and nobody will respond to my emails. Very frustrated and annoyed. So if you win good luck getting your money.

Serena Brunson on February 5, 2017. Reply

On 1/21/2017, I requested a withdrawal $8000.00. After a few days with no activity on my account from Raging Bull, I cancelled one withdrawal ( four all together) in order to play at the casino. I then requested a withdrawal of $5000.00. By 1/24/2017, Still no activity from Raging Bull to process my withdrawals, I begin calling, e-mailing, and live chatting customer Service. On 1/25/17, I got a response from A VIP manager named Grace. She said she will get in touch with the banking Dept. to see what is the hold up on processing my withdrawals. By 1/26/17, still no activity on my account. I then called again. The same information was given out by another customer Service Rep. On 1/28/17, emailed the banking Dept., No response. Contact Live chat again. Told the same information again. They will contact banking to find out why so long for my withdrawals to be processed. On 1/29/17, I emailed the Banking Dept. again, Stating that I had requested my withdrawals Nine days ago. When will they be processed? Again, I got no response. I then contacted Live chat again. Got the same information again. They will call Banking about the delay. On 2/2/17, I finally got a response from Banking. The response was to let me know that my withdrawal request for $5000. was declined. With no explanation Why! Instead, There is an authorized withdrawal of $709.00! As of 2/4/17, withdrawal still shows authorized, With no further activity. There is no reason for this casino to take my money. I am a VIP Gold member that spends lots of money there. All documents were sent in and approved a few months ago. Used bonus code Nova390, beat play though, and followed all terms and conditions. On my part, all of Raging Bull’s rules were followed. I just want this casino to give me my money. The $5000.00 was won clear and clean.

May56 on November 10, 2016. Reply

Been waiting extremely long for 3 withdrawals from Oct 28th, Nov 2nd and 3rd and have not seen any $ deposited in my bank account even though I have been emailing the Support Desk and they have been responding, but no $ yet.

Tracey lou on November 4, 2016. Reply

I am happy with this site. When I made a withdrawl the only problem was it took awhile to get my id sorted but once they had it money was in my account in few days.

Luke on September 19, 2016. Reply

Finance department have taken 4 days, customer service keep telling they will get to me, all my verification papers were lost when I transferred to American site, was told they would be transferred. Have been waiting since 6th of September, will not deposit till rectified

titeuf676767 on August 19, 2016. Reply

I was ready to play my money in your casino but i am waiting since 10 days to have my payment…Unacceptable.

Alex Melgoza on August 19, 2016. Reply

I lost around $3,000 with raging bull finally I win $1,000 it took them more than 10 days to try deposit the money, they forfeit the money because of two different accounts my wife open an account there too but never made a deposit or try to get a free bonus I’m very disappointed with raging bull will never play there or either tell anyone to play there

Randy Cena on July 13, 2015. Reply

I really love Raging Bull. I am determined to work my way into the VIP Club here because the bonuses and offers appear to be way better (more so than usual).

I wish they had more tournaments but after talking to the support staff they said they’re always updating their game offerings. I come here to play table games and they have awesome graphics and different versions to keep it fresh.

Def check out


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