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JackpotCity Casino Player Reviews and comments

Susan H wrote on 04/13/2012

" Very dissapointing! After depositing a not insubstantial amount of money I won it back & proceeded to withdraw it. This was not my first withdrawal from this site so I expected it all to proceed smoothly. After 5 days still no sign of the cash in my bank account.so I contacted Jackpot City to be told I had been e-mailed by them requesting ID documentation however no e-mail had been received. As it is now Friday I am told the withdrawal will not be processed until Monday. As soon as the cash hits my bank account I'm closing my Jackpot City account!!!! "

kathleen obrien wrote on 03/28/2012

" yes im with you there the casino is a rip off an hour to play isis error comes up you loose your money ,then they use an excuse like we have to investigate why i won the money what 260.60 to them,there games dont pay an hour or more,then you have spent a fortune 200 dollars to get five coins,what a rip off,there vip are very nice just the casino is a total rip off ,royal vegas is bad as well it took 600.00 dollars of mine,said they had put it back into my account,what a lie,i already had 1300 i was monitoring my money no 600 hundred went into my account a pack of theives "

SunnyS wrote on 12/14/2011

" Best Casino EVER!!!... quickest payouts. Best VIP support. I have withdrawn in excess of 50k + without any problems and quickly. Thanks to Grant S at the VIP support team. Gonna stick with Jackpotcity and Gaming club (The Belle Rock Guys). Don't want to ever get burnt like Royal Vegas. "

Ken Marchand wrote on 11/08/2011

" Do not play the "FREE" tournaments and "WIN" Your prize is a bonus credit and an extension to your play through. In other words you now have a longer time to wait before you can claim "ANY" of the bonus credits they give you. Play through is 50 to 1. Any money you pay for these tournaments comes from your own cash and bonus credits, so they aren't "FREE".This is my only complaint so far after playing 4 months. My advice is don't accept any play through "FREE" credits and don't play the tournaments. "

PJack wrote on 10/14/2011

" I can partly agree with Kiriakos. I do indeed receive my cashouts in a timely fashion but I did have to send them papers for verification. Actually I think it is a standard procedure at all online gambling sites. "

kiriakos sakkas wrote on 09/19/2011

" they pay in 3 days without asking for stupid things like passports or clear photos or I dont know what. Bank wire in 3 days. Very fast "

guy phillips wrote on 08/30/2011

" the casino Jackpot City in my opinion is 1 of the worst casions online.The games dont pay They through bonuses at you knowing that this will be the only way to keep your business.I have played many online casinos and this bye far is the 1 in my opinion most manipulated I have played to date.I would not recomend this casino to anybody,unless of course you like to lose money "

Frederick wrote on 07/05/2010

" your comment "BEFORE Registering with Jackpot City Casino I read their T&C carefully and also went to their Live Help online service to clarify a few points. I explained clearly I was in Thailand BUT my banking and 'home' was in the UK. "No Problem Sir, I've checked, Thailand is acceptable to us and you may proceed" .. so I Registered. And just like the other poster I was playing when my account was 'locked'. I was informed my initial deposit would be returned in full (I hope so!) BUT I was NOT told why my a/c had been closed. I suspect it was because I was because I was playing from a different Country than my Banking (credit card) address. It would be nice to know the reason why ... that courtesy would cost them nothing! "

wrote on 03/30/2009

" i have had a really bad experience with this site, they locked my account because i was registered to ireland but playing in cyprus. where i am working for the next few months. on top of this, any money i won( 50euro) was voided.....apparently. i will not be using this site again its a complete piss take "

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