Golden Tiger Casino
3.15/5
Very Good
Golden Tiger Casino is part of the same group of Fresh Horizons owned casinos which also includes Captain Cooks Casino and Grand Mondial Casino. Launched in 2000, it is one of the oldest of the sister sites but is in many ways quite like them. It features the same layout and design as those domains. The Golden Tiger Casino does have an Asian theme (which helps it stand out) and can also be played in more languages than its counterparts, including Japanese for those Asian players.
As with the other domains owned by this operator, Golden Tiger can be played in a browser-friendly instant play platform, or you can download a casino software package to play at the site on your PC. Mobile users will want to opt for the former. Golden Tiger Casino is an eCOGRA certified casino which is licensed out of Kahnawake in Canada. Moreover, the domain is powered by Microgaming, so it has an extensive array of over six hundred games for you to choose from.
Golden Tiger Casino contains a quite different welcome bonus from its sister sites. In many ways, this is a more conventional welcome bonus offer. It consists of a standard match deposit deal. When new players complete the sign-up process, they can deposit into their account to claim the first part of five exciting deposit-based bonus offers. You can find out about the other bonuses in this welcome package via the promotions page over at Golden Tiger.
The online casino is not just sporting a welcome bonus for new players. Already existing members can pocket additional promotions and bonuses via two distinct ways when playing at the casino. There is a loyalty bonus program which serves up goodies based on your gaming activity. It should be noted that this VIP club is a touch on the basic side, though, at least in comparison to rival casinos.
The other way that you can snap up top promos and bonus deals is by checking out the e-mail-based newsletter from Golden Tiger Casino. After registering, you can decide if you wish to receive their e-mails. Players are advised to do so, as you can often miss top monthly specials otherwise.
Golden Tiger Casino is home to over 600 games, the vast majority of which come from Microgaming itself. Microgaming has been known to get into bed with many smaller providers, and they often work together on titles, before those games are unveiled on the Quickfire platform. It is possible to find such games at Golden Tiger Casino via this platform. However, those casino games are few and far between. It is also worth noting that the downloadable casino software package carries a few more games than the mobile-friendly, browser-based instant play site.
Players will have access to a typical range of casino games when they decide to play at Golden Tiger. Of course, most of the casino’s gaming library consists of slots, but they are not all you can expect to find. The casino also carries RNG (random number generator) table games which include baccarat, blackjack, craps, roulette, and table poker titles. Video poker games, instant win and scratch card games are also supported. Unfortunately, live dealer games are not available to play at this moment in time.
Slots are numerous and cover many different titles. Oddities such as Racing for Pinks and Beautiful Bones, as well as the haunting Lost Vegas, are always popular with players at this site. So, too, are legendary slots such as Thunderstruck II, the vampire-themed Immortal Romance, and the classic Tomb Raider: The Secret of the Sword slot. Newer games include Lara Croft: Temples and Tombs as well as Playboy: Gold Jackpot. Speaking of jackpot games, Golden Tiger Casino is also home to multi-million euro-paying jackpot titles such as Mega Moolah, Mega: Moolah Isis and Atlantean Treasures.
The slot collection will undoubtedly have something for everybody. If branded slots are your forte, a handful of franchises are represented at this casino. Terminator 2, Jurassic Park and Bridesmaids are all major Hollywood brands which have become Microgaming slots, while Game of Thrones is a leading TV-themed slot at the casino. You can explore the full range of these games, as well as classic slots and fruit machines in the gaming section over at Golden Tiger Casino.
Golden Tiger Casino accepts a few different currency options, including euros, British pounds sterling, and both US and Canadian dollars, amongst others. Once you have selected a currency, you must stick to it, though. When banking, try and use the same method for both deposits and withdrawals, and you should also note that you need to go through the KYC (know your customer) process before you can withdraw large sums.
The banking methods accepted at Golden Tiger include VISA, VISA Electron, MasterCard, and Maestro, Skrill and Neteller, Paysafecard, Neosurf, EcoPayz, Instadebit, and if you happen to be living in the UK or Canada, PayPal. Bank transfers are also permitted.
Deposits are not charged additional fees, and all should be processed almost instantly. Withdrawals may take 1-5 days to land in your account, but bank transfers can take longer to clear. Moreover, there is a cashout cap of €4,000 per week in place at Golden Tiger Casino.
If you do not find what you are looking for in Golden Tiger Casino’s FAQ (frequently asked questions) guide, then you do have other options to you. E-mail and telephone support (toll-free for most countries) are also available. Of course, we would recommend live chat, as this option is available around the clock, is fast and free for all players.
Golden Tiger Casino is an eCOGRA certified casino, and licensed domain and has two decades of experience catering to players. It packs top games from Microgaming and has reasonable terms and conditions on its bonuses and promos. In terms of what it offers, we cannot really fault this online casino.
Please note: New Golden Tiger Casino customers Only. 18+. T&Cs and wagering requirements apply. Game contributions may vary.
Malta-licensed online gambling group Apollo Entertainment – owner of the Golden Tiger Casino – has been rapped over the knuckles by the UK Advertising Standards Authority over an email promo that omitted important details of a GBP 1,500 free bonus offer. The welcome bonus offer failed to make clear that a betting requirement applied before …
Golden Tiger Casino Player Comments
The site feels old, but the games worked fine for me. Cashout took longer than expected, but I got paid.
Bonus looked good at first, but the terms were not great. I played without it and had no real issues.
Support was slow when I asked something. They helped in the end, but it took way too long.
Mobile play was not super smooth for me. The games still loaded, so it was usable. As for the withdrawal was slower than I hoped. Still, the money arrived, so it worked out.
I liked the slots, but the website feels dated. Not bad, just not very modern. Deposits were quick, but cashout took some patience. Got paid eventually though.
Verification was annoying and slowed things down. After that, the payout came through. However, the bonus terms put me off a bit.I still played, but without claiming it.
It is not my favourite casino, but it worked okay. I might use it again for a promo. Golden Tiger is okay, but nothing special. It works, though the site could really use an update.
Have been playing for a few months with no issues, have requested a $1000 withdrawal nearly a month ago and no luck. Have sent 7-8 emails and keep getting fobbed off. Still playing a little and other smaller cash outs have been approved and shown up no issues. It’s only fair I receive payment, come on golden tiger play fair.
Hey Sam
I can see that 1000 withdrawal mentioned was indeed processed on 5th October.
I can also see many other withdrawals processed since then.
If you’re still waiting on *any* of these withdrawals, please email me at Renee@RewardsAffiliates.com so i can get it sorted for you ASAP.
Thanks for your patience.
Cheers
Been playing for a couple of years now had wins but always played them out. This time I got big wins and withdrew. Have not received funds yet via bank transfer but hopefully soon I will! It pays to play small and it it hits don’t be afraid to try big🙂 Happy with the communication I have been receiving, thank you Casino Rewards team at Golden Tiger, I will be happy to recommend this site to others. Good luck to all the players. Perseverance pays off. 🙌🏼🎉
I don’t normally leave comments or reviews but I don’t feel this website is getting the feedback they deserve. I have played on golden tiger for a few years now and really the only complaint I have is how long it takes to get your withdrawal. If it’s a Wednesday you do the withdrawal you won’t be getting it until the following Monday. If it’s Monday or Tuesday you do get it before the end of the week. (Which is not good if you’re like me you end up reversing some of it. Then processing restarts.) The customer service is better than any of the 10+ sites I’ve played and they have really great exclusive games. Totally legit and safe. They have great bonuses and yes like other comments you have to play it off but that’s like any website. A lot of the times they just give you free money to play with so that’s totally understandable. I’ve had tons of luck on this website and really enjoy it.
I was promised my money that I with Drew on January 23 of 2023 before that date any email I sent was responded to in expedient fashion since the promised date of the 23rd I have sent 15 emails and there has been zero response. I went to live chat and someone promised that I would have it by Monday, January 29 and of course I still have heard nothing.
Hi Steve
I can see the payment was allocated on the 19th January, however it seems that the issue is that you are not receiving the email with the password for interac.
I have passed your account over to the payments guys again and asked them to look into it. Unfortunately our support guys are flat out and understaffed right now, which is why there is a delay on their replies, however sending 9 emails in one day is certainly only going to fill their inbox and delay replies further. Please hold off on any further emails to support. Thanks.
The games were great resolution was crystal clear it was going good til i made a couple withdrawals til there system went offline for maintenance only for few minutes. Long story short I only received 1/3 of my withdrawal . I knew it was to good to be true but I actually think when there system went down or crashed it deleted my 2nd withdrawal and they are not able to retrieve it or have any knowledge of the withdrawals Tran. not even withdrawal history.
Hi Lee
I can see you were on livechat with a support agent on 22nd June who explained to you that $200 of your withdrawal was processed to your card ending in 3104 and the rest you reversed and subsequently played. They also explained how you can view the reversals inside your account within playcheck and you can see your transactions inside the casino too.
Looking through your account I can see all of the transactions the support agent mentioned. The initial requested withdrawal balance was $620, with $20 reversed then the rest reversed in increments between $10-35 until the balance was $200. You can see all of these transactions inside your account as explained by the support staff.
Unfortunately I can’t do anything if you reversed it.
I deposited $20 twice and only one deposit showed up. I’ve contacted support and they kept giving the “Please wait 3 days for an interac return. It will be automatically deposited back into your account”. That was 2 weeks ago. Now they are saying “It will sent to the banking department. They are experts and will handle your needs professionally”. That was last week. I’m being sent to banking department again this week because last week’s referral wasn’t enough. They tried to offer me a $10 email verification bonus but I don’t trust this site with any amount of money anymore.
I’ve been playing here for many years and can’t really complain. The Microsoft casino games aren’t as fancy in comparison, but you can download them to your computer instead of playing in the browser and watching your battery get sucked dry in a flash. I’ve gotten all the payouts so far without any problems, but had to go through the verification process first. You have to be a little careful because they like to reject your documents. After that it went pretty smoothly, but I haven’t really had to use the support either.
Golden Tiger is perhaps a casino for more experienced players. For beginners, a casino with a no deposit bonus as a test might be better.
they kept giving me bonus cash every time i made a deposit & therefore i couldn’t withdrawal until my bonus cash was cleared, it used the money i deposited before it used the bonus & leaves $0.02 in there so that every time i deposit or win i still cannot withdrawal, i messaged on live chat and couldn’t even explain because i kept getting automatically sent messages, definitely wouldn’t recommend lol
They make you wait 3 business days to get you your winnings, while all the time you can reverse your winnings and keep playing. Lol it’s ok to spend it but when you want what you won it takes 3 days on hold before the process starts.
I banned myself as I don’t like playing online….I deposit and they get their money instantly, I cash out and it takes days with me able to reverse it. When I win I want it now, not in a few days. Anyways while being self excluded they continued to call and harass me with free cash to come back, that’s a low sneaky tactic in my eyes that hits below the belt. Most of all it speaks volumes how a casino shouldn’t operate and how they don’t show respect….
Just closed my account, had a fair bit of money in bonus points, but account was locked by them and I was unable to use them. Was told on live chat that account would be unlocked shortly, but several weeks later still locked.
Contacted them again was told it would be unlocked in the future. Stated not happy and told them to close account. Was then offered a 10 0/0 bonus on next deposit. Stated I thought that was an insult when my credit was much more and closed account
15 days im waiting for my money. They keep turning back with copy bank, id. I send everything now the scan of my Id is not ok, but if I open the file its perfect.
Three days to answer each time, what is your problem golden tiger?
Golden Tiger is affiliated with Casino Rewards. Research them. When I initially became a member, I too was concerned with the “turnaround” required to withdraw bonus monies. They actually lay that out for you … but I did not pay attention to the fine print. Be that as it may, I have since made many, many withdrawls. There were occasions where I withdrew monies on bonus funds (where I had to “turnover” the funds), and also on my deposited funds. I have sometimes done quite well. Of course, other times not. However, when I did withdraw funds, they were forwarded to me within a matter of days. I too had to initially provide documentation to substantiate who I was, my passport or drivers license, bank details, etc. … and that’s actually a good thing. I have been playing with Golden Tiger for 8 years now, and I find them to be on the up and up, fair, with very good customer service.
GT is not really my favourite online casino but I still enjoy it everytime. The bonus offered is not really my cup of tea but the games are superb and so is the customer service when you need it. Golden Tiger still ranks in my personal Top10.
Once you get bonus cash you seem to win, but then you have to read their rules carefully. In my case i got € 250,00 bonus. After a few spins on a slot machine i won a huge amount of a little over € 2.000,00. Played it back to € 1.800,00 and decided to cash. Then i found out you have to play for at least 30 times the amount of bonus you get for free to be able to cash out. So in my case i had to play for € 7.500,00 first to be able to cash out anything. Needless to say my above winnings turned into ashes. So basically when you receive a bonus you can’t win.
Eric this is called wagering requirements and you find them in every online casino. Sometimes they apply to the bonus money, sometimes just to your deposit and mostly to the sum of both. If you can then don´t take any bonus money. But to be fair, that´s something they put in their terms and conditions for you to read.
Can’t believe it got 30 free spins free last Sunday in a email decided to play them got up to £64.00 but could not withdraw so just kept playing different machines for a couple of hours got up to £903.54 , deposited £10.00 then withdrew the £913.54 to my bank 5 days later and it’s in my bank account all free now that’s fantastic go and give it a try ????????
The cash is in the bank and I am more than confident that the rest will arrive next week too. As long as you simply follow the rules of the casino then you should be fine. Any issues then call the helpline and they will guide you step by step. Good luck and have fun.
My rating: 10/10
My account now shows that I have 2k pending withdrawal. Concerned, I called the helpline and the advice I was given is that they can only release the cash in 4k slots. I still haven’t received any money in my account but the lady told me I have 4k on its way and the rest will be released next Monday. Looks good so far but still no funds of yet. If you are going to withdrawl a big amount then it might be worth taking all of this into consideration.
This time last week I won £6k on the roulette and I have since been waiting for the withdrawal to arrive in my bank. I have now received an email asking me for a copy of my passport, proof of address and my bank card details (both sides) to be scanned to payments as a precaution and to ensure they safe hold my winnings. This procedure I have been told will now take a few days to process. I will keep you all informed as to how it goes. The customer service I received via the 24hr call centre was very good. I am now looking forward to seeing what happens next.