I've been a member for years and I have had some reasonably good wins and some bad losses. I have had good customer service and a few free gifts. However, over the last few months it seems that I haven't won a thing. I've gone through thousands of pounds without any return at all. I'm convinced that Jackpotjoy have altered something. I am seriously thinking of quitting very soon if things continue as they are. There should always be a…
smart people read the terms and conditions
Terrible service when coming to receiving your winnings Had to keep giving my information over and over and still no money Very frustrating as they take your money when you gamble instantly without any questions asked
Was a VIP member of Royal Vegas for over a year started off ok had a few decent wins -about what i put in over the first three months. I was happy enough at the time and no trouble withdrawing after[ id and debit card was scanned and emailed to them]. the problems occured after a while id say 6-months into joining crazy things started to happen.. the games will take longer to load and they will time out right…
You will need to send them ID to with draw tgat amount I keep my with draws under 1000 Leave some in your account takes some out it may be a pain but if you don't want to send them ID do it that way
Hi every one I'm going to skip all the crap spin palace pays out i like to gamble if you can't afford to loose then put your money in saveings some times you win some times you don't Iv been playing with them just over a year now and the saying is true the house all ways wins if you keep playing when you win I do bet from 1.80 to $5 no more iv won jack pots of 300…
I've been playing online with spin palace for a while now and haven't had any real issues until recently. I won $2250 on the break the bank game so I withdrew it like most people would. As someone mentioned, they put a hold on it for about 48hrs so you keep spending your winnings but I still held off and only re deposited from my account. This was now nearly 3 weeks ago! I have sent countless emails enquiring as…
I enjoy playing Captain Cooks Casino. It did take a bit to get my first pay out but it was paid in full. Customer service was very nice and helped me with any problems I had. I will be playing more often.
I have been with Captain cooks for over ten years and I always found them to be honest with good customer service and and there was never any difficulty with withdrawal. I would not play with any other Casino . Two other casinos frustrated so much that I did not bother withdrawing
I have spent extreme amounts of money on this site and only had 1 withdrawal of $3000.00 which I did get paid out with NO hassle. It took 6 days to receive funds back in my bank account. I am an extremely frustrated player and will not be returning to this casino
Won a bunch of money but took forever to get paid out. Required to provide a whole bunch of documents and finally I got the money over a month later after a ton of hassle.
The welcome and deposit bonuses when you first sign up are not for every country so there really isn't a bonus for most people coming to play here. Other than that it's ok but every other casino you can get some type of bonus when you start.
Hi Carol and Dena I have been waiting 2 weeks now for my money, its only $500 but twice I have contacted them and been told it should be in my bank soon, still waiting and not happy.
So does this site actually pay out? I've had some difficulties with my payout. I won three hundred and pressed deposit instead of withdrawl. It took a week to fix that mistake. and risk management said its resolved. So I now withdrew the money. Two days ago Thursday night. and Friday morning 6 am they said amount was pending for two bussenes days. Before released. Again. They said echeck was the best way as they couldn't deposit to my account.…
Came to play with live dealers and after i deposited they said live dealers are not available in my country. Played against a fixed table.
Oh wow. I'm sorry for what you went through. I wish I read your review before making any deposit. I am going through exact the same distraction as you were, they're making you go through hell experience in your withdraw. I did sent in all requested form. They kept rejected it I had to submitted again n again still did not hear back from them. Please please don't waste your money n time on this casino. There's no fun but…
Won over $1,550 without the bounus, and withdrew that amount. Was contacted for documentation needed for the withdrawal verification process; took a week to verify everything. Then when finally verified they said they sent it on the 5, and takes 5 days after to reflect on my account, but on the 6 day after they sent it, there are no records for my banks end about any funds pending or on hold from them. Contacted them about it, but they…
Hey Dena , Did u finally receive your money yet. Just wondering . Cause I sort have got the run a round myself . Hope you received your winnings. Regards , Carol
Royal Vegas is a decent site to play on. The withdrawal aspect, "of course" was frustrating for me. Everything went fine with the identification part. But they couldn't deposit the money onto my credit card. So I tried to sign up with excheque(no luck) instadebit (no luck) idbebit (no luck) so after calling about 7 times. Nobody offered me the personal cheque option. At which point i called and requested a check . Their reply was, "well it takes 5-7…
I have just won over a 1000$ and I had to deposit a few hundred to win that but I'm now worried that I'm not going to get my money is that what usually happens when you win you get stuffed around?
Won 1000 on double bubble & 1150 on rainbow ritches...was in my bank two days later, no identification sent either!
Hey kaley just saw your post on casino reviews....wondering if and when you ever received your payout?
I will say this...... I visit several online casino sites... Jackpot city is not my first rated choice, however this past week I have won a substanstantial amount of money. The catch seems to be that I opted to withdraw a minor portion of my winnings on Monday....had to provide a bunch of paperwork, which I did promptly. Today is Thursday and my withdrawal is still pending! To me this is ridiculous...it takes seconds for the casino to take my…
I have been playing for a few years they are the worst at paying out I have 800hundren that that's been sitting for over a week still has not been processed
I still have not received my winnings and it's now been over 2 weeks since my request. I have contacted them many times and get told yes yes it takes 2-5 days . Been offered no compensation or apology and get the run around. There games take forever to load as well.
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