Ive been with jpc for years and have become a fairly high teir player. This casino has changed this year , poor pays on free games even with high bets , rude cust service and continuing gaming issues that the cust serv dont lisen to. The game interruptions happen during luky periods of play , you then drop out and have to start again (often back to no wins for a period if time until the game wa r ms…
3 months down the line and still waiting for my withdrawal from Royal Vegas, after sending numerous bank statements I finally said close my account, it was then they decide they need my correct bank details which they already had that they decide I have a pending withdrawal.As of now still trying to get my money
Same here! I signed up to play a few online games to kill time (got lured in by the commercials), and it has been a friggin' nightmare ever since! 5 times a day I get called, then there are the texts, the emails!
waited a week for a pay out then there was a problem now I'm waiting for longer they have no problem taking it out right away but takes forever to deposit
I fully agree with this! I was gong to post the same thing. Non stop emails, waking me up super early, and I have zero interest in playing here.
I downloaded the site....realized they didn't have No Limit Texas Hold 'em...didn't make a deposit....dumped the site from my computer...BUT...they phone me 3 times a day...sometimes waking me up at 7am!!!!...send incessant emails...which I have unsubscribed to 3 times and they are on their way to finding out just how well I can deal with online harassment if they don't stop it! This is a terrible site and I do not recommend it.
After playing once and rejecting the bonus value so I wouldn't have play through requirements, they automatically credited the bonus when my balance got low thus making play through requirements valid. I had no option to reject the value. I never played again and requested that my account be closed and that I be unsubscribed from them for future contact. Daily calls, emails and sms have been received ever since offering deals and bonus values despite my numerous emails and…
Ive won $2000 on this site.I recieved my winnings within 5-7 days.Its not a spam.Its real.I learnt not accept bonuses.If u recieve a bonus unexpectedly just message them live or ring them & have the bonus removed immediately.Its as easy as that. Accepting bonuses can end miserably. You risk loosing what urv just won.
Congrats on your winnings !!! What game was you playing and what was your bid you don't mind me asking??
i use to love this site but its terrible now no loyalty bonus in sight, i depo after depo, bonus games are very rare and the spins seem to be dodgy they go funny like they are trying to stop win spins coming in!! day after day i depo and no decent spin at all its terrible and defo something wrong about this site and the rest of the gamesy networks! someone needs to look into this site. i know…
how long before you got your payout..???
Some good news. The Spin Palace Group management returned $12,000 three weeks later. Good on them for making things right.
I've been playing for some time now, had both big wins and loses. Biggest lose is withdrawals from my bank account when I wasn't even playing for that week. Asked them to investigate + close my account. 1 week later the account is still active and NO response from them as to why money was taken from my back account
Fastest withdrawal system I have come across so far. Withdrew on the Sunday and by first thing Tuesday morning my funds were showing up in my account.
I cannot believe the run around I have got from a simple withdrawal ! I have sent all documents requested 3 times and more even to the point they asked for a letter from my banking institution.....and yes my withdrawal was back in my account within days ! pass the buck and customer support was no support ! I went beyond sending more documents ,emails and letters and it all fell on deaf ears, depositing is easy....but try and get…
I never accept the bonus. I won 2000 nz dollar's and I can't seem to contact them, technical issues they need to sort out immediately! It says I can't withdraw the money as I have bonus, I don't understand because I don't even know how it got there, I didn't agree to any. How do I get my money that I won boo
How ling til you recieved your check
Good experience here. Fun theme and game variety is great. I'm a casual player here so I haven't really needed to use the support staff a whole lot, but I've heard mixed reviews about them. Bonuses are pretty good, not including the weak initial deposit bonus.
This is the best online casino I won $30,000 just had to send i.d and was paid with in 4 days ,will never play any others :)
Did you get your money? I won and I'm worried I'm not going to get my money
So got an email from Megan Thomas customer relations humbly apologizing and admitting casino reversed $12,000 CAD withdrawal themself and did not process echeck instead dumped the amount in my player account while I was playing to making it appear as a new win (which obviously I withdrew to go to my bank) with nary an email or phone call to explain. I believed I has $19,000 being processed for withdrawal instead unbeknownst to me was playing my origi al…
What kind of losers loose 600 000 on online betting? Sounds like you folks have gambling issues.
won twice over the weekend amounts over $10,000 each first on Break da Bank Again and then on Lucky Koi. somehow $10,000 pending withdrawal has disappeared between Saturday afternoon and Monday. chatted online with rep and was told I reversed all the winnings, which I had not done, as I had expressly withdrew in three formats, by check $5,000, by e check $10,000 and instadebit $350. this makes no sense. how do you check cashier in "my account" on the…
Royal vegas has the worst customer support I have come across. Conflicting stories from customer agents, being given the run around for something that is not even an issue where I now am playing. Wish I had read their reviews earlier, after so many negatives I would not have signed up. They took my initial deposit from my prepaid card, then later said I can't use the card as it isn't prepaid. Useless terrible frustrating experience. I said just delete…
22 days without payment received $2500 payout, they are splitting in three separate deposits using ACH). The finance department claims their ACH providor is having difficulties and it will take time. I posted all required documentation (a bullshit set of instructions that makes no sense to someone who reads/writes english natively). Basically they want you to stop the withdrawal (which they allow you to do throughout the process) and keep gambling, instead of waiting...and waiting...and waiting...and waiting. I complained twice…
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