won twice over the weekend amounts over $10,000 each first on Break da Bank Again and then on Lucky Koi. somehow $10,000 pending withdrawal has disappeared between Saturday afternoon and Monday. chatted online with rep and was told I reversed all the winnings, which I had not done, as I had expressly withdrew in three formats, by check $5,000, by e check $10,000 and instadebit $350. this makes no sense. how do you check cashier in "my account" on the…
I was told there was a technical error yesterday which is now fixed. Don't worry it wasn't just you XD
Have you had this sorted? I only want to withdraw £130 but seems like way to much hassle to br honest :(
Hi guys I deposited £20 yesterday, and this morning I have withdrawn £130, reading all the comments and their policies in worried, It's a small amount but I haven't got time to worry about wagers and ID, its not well advertised at sign up, Just wondering if anyone else has been ok at first withdrawal and if this wagering is all correct, well confused Thanks
Royal vegas has the worst customer support I have come across. Conflicting stories from customer agents, being given the run around for something that is not even an issue where I now am playing. Wish I had read their reviews earlier, after so many negatives I would not have signed up. They took my initial deposit from my prepaid card, then later said I can't use the card as it isn't prepaid. Useless terrible frustrating experience. I said just delete…
Went up £10 so went through to sport and put it on 5 football teams that came in. Now I can't get on sport it just comes up... that it's restricted in my area? And I live in UK never had a problem with this before.
Deposited £500 a week ago, ended up winning £1,400 whilst still having over £200 of my original deposit, request £1,000 and a £400 withdraw, so far received £500 as that was my original deposit. I cannot get my winnings (there losses) paid out because they want photo ID !!!! Rang them gave my game name, real name, mothers maiden name but that doesn't seem good enough to prove who I am and still waiting for my winnings to be paid…
22 days without payment received $2500 payout, they are splitting in three separate deposits using ACH). The finance department claims their ACH providor is having difficulties and it will take time. I posted all required documentation (a bullshit set of instructions that makes no sense to someone who reads/writes english natively). Basically they want you to stop the withdrawal (which they allow you to do throughout the process) and keep gambling, instead of waiting...and waiting...and waiting...and waiting. I complained twice…
I've been a member for years and I have had some reasonably good wins and some bad losses. I have had good customer service and a few free gifts. However, over the last few months it seems that I haven't won a thing. I've gone through thousands of pounds without any return at all. I'm convinced that Jackpotjoy have altered something. I am seriously thinking of quitting very soon if things continue as they are. There should always be a…
smart people read the terms and conditions
Over the last couple of months watching there live roulette, especially after 11. There stats don't match player stats bar. No warning. Number comes in and previous removed. I've seen 28 numbers do this. The second number stays the same. Then fed back in two to three numbers at a time. Through different patterns which came out. Generating different patterns players play. Which is the case. Live support seems to think this isn't an issue.
Terrible service when coming to receiving your winnings Had to keep giving my information over and over and still no money Very frustrating as they take your money when you gamble instantly without any questions asked
Was a VIP member of Royal Vegas for over a year started off ok had a few decent wins -about what i put in over the first three months. I was happy enough at the time and no trouble withdrawing after[ id and debit card was scanned and emailed to them]. the problems occured after a while id say 6-months into joining crazy things started to happen.. the games will take longer to load and they will time out right…
You will need to send them ID to with draw tgat amount I keep my with draws under 1000 Leave some in your account takes some out it may be a pain but if you don't want to send them ID do it that way
Hi every one I'm going to skip all the crap spin palace pays out i like to gamble if you can't afford to loose then put your money in saveings some times you win some times you don't Iv been playing with them just over a year now and the saying is true the house all ways wins if you keep playing when you win I do bet from 1.80 to $5 no more iv won jack pots of 300…
I've been playing online with spin palace for a while now and haven't had any real issues until recently. I won $2250 on the break the bank game so I withdrew it like most people would. As someone mentioned, they put a hold on it for about 48hrs so you keep spending your winnings but I still held off and only re deposited from my account. This was now nearly 3 weeks ago! I have sent countless emails enquiring as…
I enjoy playing Captain Cooks Casino. It did take a bit to get my first pay out but it was paid in full. Customer service was very nice and helped me with any problems I had. I will be playing more often.
I have been with Captain cooks for over ten years and I always found them to be honest with good customer service and and there was never any difficulty with withdrawal. I would not play with any other Casino . Two other casinos frustrated so much that I did not bother withdrawing
I have spent extreme amounts of money on this site and only had 1 withdrawal of $3000.00 which I did get paid out with NO hassle. It took 6 days to receive funds back in my bank account. I am an extremely frustrated player and will not be returning to this casino
Won a bunch of money but took forever to get paid out. Required to provide a whole bunch of documents and finally I got the money over a month later after a ton of hassle.
The welcome and deposit bonuses when you first sign up are not for every country so there really isn't a bonus for most people coming to play here. Other than that it's ok but every other casino you can get some type of bonus when you start.
Hi Carol and Dena I have been waiting 2 weeks now for my money, its only $500 but twice I have contacted them and been told it should be in my bank soon, still waiting and not happy.
So does this site actually pay out? I've had some difficulties with my payout. I won three hundred and pressed deposit instead of withdrawl. It took a week to fix that mistake. and risk management said its resolved. So I now withdrew the money. Two days ago Thursday night. and Friday morning 6 am they said amount was pending for two bussenes days. Before released. Again. They said echeck was the best way as they couldn't deposit to my account.…
Came to play with live dealers and after i deposited they said live dealers are not available in my country. Played against a fixed table.
Oh wow. I'm sorry for what you went through. I wish I read your review before making any deposit. I am going through exact the same distraction as you were, they're making you go through hell experience in your withdraw. I did sent in all requested form. They kept rejected it I had to submitted again n again still did not hear back from them. Please please don't waste your money n time on this casino. There's no fun but…
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