They didn't. That's a fake review like 99% of the other good reviews. Ruby Fortune will not let a person take their funds out once they decide to stop playing, plain and simple. To anyone considering signing up to any on line casino, i highly suggest to read the conditions carefully. I thought the 'wager' was only subject to the bonus money with Ruby Fortune. If i had have known that it included my deposit, i would never have signed…
The main menu takes to long to load. The game i was playing paused i didnt receive my match up bonus. I am now trying to contact customer support. Over all the worst online casino ive played and when my game finally loads and doesnt pause i will play of my money and delete this app.
Thumbs up to Royal Vegas!!! Happy camper here...I've never had any issue what so ever. I've won quite a bit which i was over the moon about and just kept winning for some time...as with all casinos i then lost a fair bit too...but you gotta expect that. I was so impressed with Royal Vegas i now have 3 of my friends that have joined and they are very happy too!
Inetbet Manager Bonus fine print . Whatever you do ...do not ask about the status of your bonus . Multiple nuisance inquiries may result in a loss of the bonus . Also ...750 $1.00 spins on a real series game with no bonus round ever is very normal . So they said . Don't ask about that either . Support plays dumb and says they don't understand your inquiry and then support goes offline. Just doesn't seem worth it .…
My very first time playing I deposited $20 and won a cool $2500.00. Sure it took a while to turn up even though I paid $35 to have it delivered. Cheque cleared, played again last night and won another $2,000.00. Can't complain. Sure you have your ups and downs nut When on a losing streak I just kept changing games. Well done Spin Palace Casino. Love the site.
I was offered 30 spins on dragons dance and I accepted. After I finished spinning I deposited cash into my account and won over two hundred dollars, when I went to check my account there was a $0 cash balance available and all my winnings were in the bonus balance. I realized something wasn't right because there should have been a balance in both so I contacted live support where I explained. I was told that I had spins to…
Yes, normally within a few days, Now losing a bit :P
Have you received your winnings i won 300.00 5 days ago and my winnings havnt went to my bank account yet i talked to one of there support reps today and they requested that i send my ID now they are reviewing my ID which will take another 24-48 hrs
Brilliant in everyway! I won the jackpot on leprechaun luck slot back in 2013 (£85,000) had my claim accepted and although it's their policy 2 pay me in instalments over months , they paid me the whole £85k within 2 weeks of my win. Customer service was great too.
Jackpot City is a huge joke ive had nothing but problems since i registered to the site i was playing slots 3 days ago i deposited 60.00 from my bank card so i could win some real money, i won 300.00 with just 60.00 but the thing that really pisses me off is that it took 4 hrs before the 60.00 deposit showed up on my jackpot city account, and the fact that i won 300.00 on slots which i…
I won $10k after I had a bonus applied when I deposited $100, the withdrawal process took over a month. And last minute, they tell me of a term in their T&C's that means you can only withdraw 6x your deposit, but the best bit is, the rest of the credits are forfeited, so I lost out on just shy of $9k!
Just so you people know...you can win on this online casino...I have won 2,000 Canadian dollar but they put a 46 to 96 hr hold on it...they do that so you keep dipping into your winnings...and after I have won a jackpot of $2,000 I can't even win anything... I've spent $400 on happy holiday slot game and only got 1 free spin and got $60 Canadian dollar... I really believe they have me tagged not to win...if you seen…
Worst customer service, worst payout times, & They charged me fee's to my bank and when I tried to get them reimbursed one of the staff members actually fought with me tried to tell me I sent in my bank statements on Feb 6th, he said he reimbursed me already for fee's on Feb8th-13th, when I tried to explain how thats not possible he argued with me. now i have been waiting for almost a month for my payouts and…
I've poured at least $1,000 onto in recently without anything that resembles a decent win. Other sites are much better. I also find that there is a huge lag which I don't get with other sites which is disappointing. Not sure where all these 'glowing reviews' coke from.
Has it been resolved yet?
ive made two deposits and withdrew £400 i was promised the withdrawel would be done by today i made a deposit of £20 today to find my withdrawel hadnt been done and was sent to risk management i dont know what this means but looks like they dont want to pay me the withdrawel foaming is not the word
Have to say Spin Palace were quick to resolve a deposit issue, which has restored my faith that it is a safe genuine place to play
Marc50 roulette is random mate!!!!! I have been playing for 10 + years and the longest colour streak I have witnessed personally on a gaming table at The Star in Sydney is 23 reds!! Yes 23! Not a computer or software but a real dealer! You were just wrong place wrong time my friend!!
I rang them and gave them my bank details for my winnings and got it in a few days
Spin Palace normally pay fast and process deposits smoothly. However, last night made 3 failed deposits, no credits given but money still gone from my bank. Issue still not resolved. Same thing happened to my mate at same time, so just be wary at the moment.
I won apparantly £800 but I have to give them so many documents with a photo that I am so scared to give it to them. Why do they require Bank account details ?? passport documentation?? Driving Licence number .??? Bills from the address ??? when they already have my address my IBAN number. My Telephone numbers . I just cannot see why they need so much documentation when I have given all you need to verify WHO I AM…
I absolutely love this casino. I don't understand why anyone would have a problem playing here? I always get great game play I have won thousands lost money of course too. The customer service is great. Yes the payout time could be a bit better (they make you wait up to 92 hours while withdrawal is in pending), but I've ALWAYS gotten my payout! One of my favorite online casinos.
I had a great time at Spin Palace - ups and downs and lots of fun....until precisely the day I made a withdrawal of a nice amount of a payout. After that day I never again got another payout more than the amount of my deposit or I only get payout when I have the bonus points so can't withdraw. When I vent my frustrations the reps having this nasty habit of insinuating that the player is at fault by…
Thought I had better update this post with some valuable information. Before you sign up and deposit make sure to read all site information carefully, especially bonus rules for withdrawal. I got caught out a few days ago.. I had deposited $200 into my account and was awarded a bonus $80 to play on slots. I was playing live casino roulette with the $200 and decided to go and play bonus free play on slots. I won $40 which they…
Did you have to give them a picture of your information to receive your money?
Player comments — page 58
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