I strongly object to all the disgruntled players and defend Royal Vegas and the Fortune Lounge Group by firstly saying that 90% of gamblers who loose there money will never have anything productive to say untill they win. Then if it's not paid out fast enough or there is too many security steps for them to have their money released they still whine. I myself had a huge win of over $20,000 . Yes i hadu to submit another lot…
I played on Royal Vegas many times when it was time to finally get a withdrawal for 200, I did everything I was told to do and it's been a month and a half and I still haven't received my money. I am very disgusted they have no problem taking your money but when it comes to paying out the winnings it's a totally different story
They were happy to accept 5 deposits equalling $2,000 from my credit card. Had a few problems with the site during play such as disconnecting from the server during crucial plays. Anyway was very happy when I got a couple of wins & had $2314 in the bank. Have a Neteller account so asked for the winnings to be deposited to that account. No problem, they stated that the withdrawal was successful & even had a transaction number (fortunately I'm…
I've had no trouble with the casino until recently. All of a sudden I cannot deposit. I have never stiffed them on money - they always got the bets. I cannot win anything - at least in the past if I moved around I would get something. Now that I reached Diamond status, I cannot deposit (although ample funds are in the account) and I spend more time watching the "loading" button than playing the games. When I go to…
How do you get paid out?
Most on line casinos are similar I find that Ruby Fortune is much easier to play and there banking is also faster than most others. The games don't fluctuate as much its really good. There are times when the games keep going on and on but its also easy to just shut down and resume the game. and when they restart your bet is given back right away. Keep up the good work also the people on your Chat line…
I had heaps of problems with this site and I hadn't, deposited a dime,login errors password lockouts and errors trying to deposit money in my account
Wondering if you actually received your payout? Im very skeptical to play worried that if I win they wont pay me.
I decided to try this out and I deposited 20 bucks to give it a shot I went up to $250 in a day. Not big winnings but i was betting small. The payouts are strait garbage, you are lucky if you win half your wager. You will get $5+ wins only to have a dry patch which will suck your winnings dry. The games are slow and glitch and I have a powerful pc. I had my free spin…
Won $2000 au dollars payed into my account within two days! Excellent casino :))
Ran into a lot of errors here. Not sure if it's just me or not but it appears other have the same issues. I can't really play a whole ton here w/o getting errors on my phone, ipad, or computer. I had high hopes but sadly it wont work for me.
I've been reading these reviews and should have read them before my first of many deposits. A few weeks ago I deposited 200 bucks. Which was to be 150% match and a whopping 40 free spins on Avalon. I have yet to receive either. Of the two hundred I deposited I did manage to miraculously win a hundred. Then locked out of my account. So I finally called after the many emails and chats that didn't work the person I…
Having lost a fair amount on the site I managed to hit the main feature on the Cowboys & Aliens game with a large £4.50 stake. Disaster struck and my page reloaded as soon as I won the feature. I have written to Winner and our correspondence is now 19 e-mails long. The game has frozen and no matter what is done it remains frozen. There is clearly a software fault. Winner has been utterly useless at dealing with the…
I love this casino. Been playing for over 2 years. I'm in canada. Deposit with my visa and withdraw my funds directly to my banking account. This usually takes about 3 business days from when I withdraw. I've won thousands . I've lost hundreds lol. I would recommend spin palace to anyone . Great customer service through chat and phone calls.
I read this comment that somewhere on this blog 'The software continuously crashes when using it' and yes when your playing the online version It does happen a lot and if your playing the downloaded version It will crash due to' viper component not responding' but not as much as the online version..My problem with this is I was playing Immortal Romance at $1.20 per spin and got the Desire wild spin feature. The music came up in the back…
did you end up getting your winnings?
Amazing pay out within 5 days only , i used to win a lot on slots but recently am keep loosing no matter how i try , dont take the bonus offer at all because you cant withdraw in the same moment .
Hi Alex, I'm also from Sydney and bank with the CBA, what banking option do you use with Spin Palace. Please confirm and advise. Thanks. Michael.
I deposited $20 last week and ended up winning $5000! The only trouble I had was sending in documents to verify it was actually me! So hopefully I'll see the winnings in my account in the next few days :)
Have been playing for 3 weeks, cashed out 400 dollers without problem. Tonight i logged out of casino with ballance off approx 800 canadian dollars. I logged back in about 2hours later and my ballance was 92 dollars. Spoke with rep they said their system indicates money was played through system! I guess i just lost 700 bucks without even gambling it away myself. No more spin palace for this guy when money just vanashes from account.
Update- received communication from them today saying it will be 3 to 7 days from now.
Got the run around and staff were useless, when I got the ombudsmen involved (Maltese gaming ombudsmen) finally I was verified..and cheque came today, I think I was finally heard only because I involved the ombudsmen.
Go to another site. I have found in the past 6 months spin palace has changed dramatically.I am aware of how the so called bonus system is supposed to work but resently I have lost over $1000.I stopped using bonus credits and won,however when I called the would not pay because I still had 3 bonus credits on kings of cash(70 cents),that I was unaware of.
Made my first withdrawal... 10 days later and still waiting. The comments i got from staff on the phone include: "i dont think you need to provide any other information" and "it shouldn't be too long" seems that neither of them have any idea... useless!
I am also from Canada and have spent countless hours on the phone and their live chats. They maintained they sent me emails requesting documentation but they are lying in this regard. I am in constant email contact due to my business. I won $3109 and it has been an ordeal in supreme frustration. I fear I will never get paid out. They told me Idebit would not work because my bankcard number was wrong, which it is not. How…
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