Won over $1,550 without the bounus, and withdrew that amount. Was contacted for documentation needed for the withdrawal verification process; took a week to verify everything. Then when finally verified they said they sent it on the 5, and takes 5 days after to reflect on my account, but on the 6 day after they sent it, there are no records for my banks end about any funds pending or on hold from them. Contacted them about it, but they…
Hey Dena , Did u finally receive your money yet. Just wondering . Cause I sort have got the run a round myself . Hope you received your winnings. Regards , Carol
Royal Vegas is a decent site to play on. The withdrawal aspect, "of course" was frustrating for me. Everything went fine with the identification part. But they couldn't deposit the money onto my credit card. So I tried to sign up with excheque(no luck) instadebit (no luck) idbebit (no luck) so after calling about 7 times. Nobody offered me the personal cheque option. At which point i called and requested a check . Their reply was, "well it takes 5-7…
I have just won over a 1000$ and I had to deposit a few hundred to win that but I'm now worried that I'm not going to get my money is that what usually happens when you win you get stuffed around?
Won 1000 on double bubble & 1150 on rainbow ritches...was in my bank two days later, no identification sent either!
I am told you can phone in and they will stop the awarded amounts, if you dont then you have to play through the 30 times amt.
Hey kaley just saw your post on casino reviews....wondering if and when you ever received your payout?
I will say this...... I visit several online casino sites... Jackpot city is not my first rated choice, however this past week I have won a substanstantial amount of money. The catch seems to be that I opted to withdraw a minor portion of my winnings on Monday....had to provide a bunch of paperwork, which I did promptly. Today is Thursday and my withdrawal is still pending! To me this is ridiculous...it takes seconds for the casino to take my…
I have been playing for a few years they are the worst at paying out I have 800hundren that that's been sitting for over a week still has not been processed
I still have not received my winnings and it's now been over 2 weeks since my request. I have contacted them many times and get told yes yes it takes 2-5 days . Been offered no compensation or apology and get the run around. There games take forever to load as well.
Haven't had many issues here, if any. Good support staff and withdrawing hasn't been an issue for me. I just started playing here a few months ago so I'll update once I have more to say. But so far so good!
Had some issues withdrawing money. I was told when I tried to withdraw that I had to wager X amount of money before I could, which I had no idea about when I first started playing. Read the fine print and started to realize that this place may not be exactly what it says it is.
I had the same issues as Robert Lucas. Twice I've had my account 'terminated by administrator'. Getting money out of here is a struggle and when compared to other casinos this is not worth your time or money
I agree with John and Judy. Couldn't get my money back and they were being so shady about the whole thing.
I loaded $40 onto Ruby Fortune, was given $40 100% match bonus and as a result I am only entitled to receive 6x my initial deposit as my first withdrawal, despite the fact that i have $21k in winnings. On top of this my ID verification documents which i had previously been told were received have now conveniently gone missing and i've been requested to resend them twice now.
No communication exists. Try to make a withdrawal and the website freezes stating- "Your play has been terminated by an administrator". Stays this way for days. Reinstall software and your winnings are deleted without explanation. "Chat" doesn't work. "Help! phone# " - doesn't exist. Support and Manager emails go unanswered or you get an automated response.
well i played ruby casino the other night won 1200$ and then another 800$ i was so exited until i tried to withdraw the money, 1300$ was mine and the rest was from 50$ bonus jumped up to 700$ i contacted live chat and they told me i cant withdraw the funds ,its in the terms and conditions ,well who reads terms and conditions. its a casino i assumed i won and could withdraw my funds well thats not the…
Waiting on my payout for a month now and customer service is unable to help. They (financial department) keep on telling me "a few days".
Hi David I have won 50k on there and i am in the uk they are telling me they can only pay 30k a month how did u manage to get the whole amount paid
I am a long time player at Royal Vegas, 6 years plus anyhow. I have made many withdrawals that took a matter of days to reach me. They do require your ID, that being your drivers license or passport (photo ID) and a credit card or other item. In this day and age, I think that's actually a good thing. Anyhow, they have had my info for many years, and my identity and credit and all have not yet been…
Golden Tiger is affiliated with Casino Rewards. Research them. When I initially became a member, I too was concerned with the "turnaround" required to withdraw bonus monies. They actually lay that out for you ... but I did not pay attention to the fine print. Be that as it may, I have since made many, many withdrawls. There were occasions where I withdrew monies on bonus funds (where I had to "turnover" the funds), and also on my deposited funds.…
Lost thousands of dollers to tell the truth mainly because i put my winins all back thru love to bet big but recently made my first with draw ever of $600 so ill see how i find there withdraw process soon fingers crossed ☺
Ugghhhh I keep getting emails asking for the same ones over and over.. and hearing conflicting stories... I still haven't received my cash yet I withdrew a week ago.. like wow not impressed I would hate to win big here
I enjoy the games. But the withdrawal aspect is frustrating. I received an email stating they couldn't put my funds the same way I deposit so I had to switch my method, k did that. Then I had to send in same documents twice, k did that so after a week still no money. I spoke to numerous people which I was told different things from each, about my payment. So finally they say it was sent through e check…
I won a total of over 70,000 au on thunderstruck 2 . Over a four day period one withdrawal for 35000.00 re cheques via courier a cost of 19$. , then another 15000.00 then set bank transfer up and withdrew. It sat in the reverse withdrawal area, I played again next day won 2 more amounts of 10000.00 . I transferred, and received. I ended up playing the fifteen again . And then stopped. When asked for statement they deferred…
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