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Rollingslots are refusing to process my withdrawal. First they kept refusing to verify my account for reasons that weren’t factual.
Now they’re trying to say that because of “technical issues” I need to make 3 minimum deposits without wagering to be able to withdraw. What???
So, as they are actively denying to process the withdrawal, they’re trying to get yet more money.
Good day, dear Cindy,
We have a closer look at your case.
Firstly, our Financial team sent you 8 letters before your account has been fully verified. The reason your verification took so long, is that you provided us not relevant documents.
Secondly, we are not refusing to pay your winnings. Our Financial team sent you notifications with request to choose alternative payment method for withdraw.
And of course, we notified you that to withdraw your fund via alternative payment method that is available for your country, you should make verification deposit to unlock withdraw function, and this deposit you DON’T need to wager.
We suggest you to check the letter once again.
Wish you a good day!
The withdrawal process doesn’t work at all. After I verified my account and I decided to withdraw some money they decided to cancel my account.
They have no readily accessible responsible gaming tools. In fact they go out of their way to make it difficult for you to close your account after registering. If they don’t care about their customers than they cannot be trusted in my opinion.
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