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I’ve had enough. site is hard to navigate. You get a code via email but can’t figure out where to put it. You go to live chat and it’s a damn automated response that doesn’t understand you so decides it’s done talking and logs you out. Live means a real person, not a computer. Three days of grief dealing with missing deposits, delayed responses and now this. This casino has gone downhill.
I have been playing this last year off and on I have won $2700 my 1st time and I received my deposit cheque in my account Thursday afternoon after 3pm and withdrew Sunday. But honestly that time it did take about 1 week my fault in on that end wrong information on my bank account. I won a few more times which was great when needed also the online chat was always very helpful. No issues here a good payout and match bonuses I don’t like them much but if you like to play then yes their good. I haven’t had any payout issues. I have left my game and went back to to numerous times and it was still the same when I logged back in
Yukon Gold offers the “just sign up and get 125 free spins with a minimum 10 dollar deposit”…No problem
Well I do that and get my free spins and after the free spins I started going up.
I was at 325 bucks and all of a sudden I got busy with something else so I left my gambling idle for an hour .I go back on line to keep playing and I can’t even get back in to my account.
Very bad live chat service to try and solve the issue at hand.
Although they indicate that interac deposits are done within 15 min, it is usually 25-35 min. However, today it has been over 90 min and they refuse the trace it or verify stating it can take 24 hours.
I give 5 stars to all Yukon Support Agent… I am using Interac transfer and so far only few minutes, if it takes longer the problem is your bank. Easy to make a withdrawal with a polite Agent to answer your questions. I am a Platinum status here, and make a withdrawal of $7,000, so far no problem at all. Now i am close to Diamond. It’s awesome the Management of Casino Rewards. I absolutely recommend to all players online to play any Casino rewards.
How many days you need to wait to received your money? My girlfriend told me it took 7 days
By e transfer . That is too long
Yes lately they have bin taking forever to deposit into the casino. Took 4 hrs last night for a 50$ deposit
Their percent match bonuses are awful. If u play big the match bonus should come on automatically. It does not. They treat vip players not well. Their chat operators are snooty and behave e like it is their money when u want a bonus.
They have a good variety of games and you can win some nice pots. However, they are quick to take your
money but terrible at withdrawals. I have been trying for 3 1/2 months to withdraw $100.00 and still
no success. Every time I talk to them at their help desk I get the run around. I find both the help desk
and live chat people to be very friendly but incompetent. They have even started asking me for
personnel information which I refuse to give them. This has complicated the process. If you just want
to play games with no chance of ever getting your winnings out then they are fine.
If you expect to get a withdrawal I would try a different site.
Games were fine and help desk just ok, the biggest problem is getting any winnings out. They take your money in 15 minutes but have taken up to 2 weeks to pay me out a simple 2k in which I still haven’t received all. Very difficult to get paid.
Good experience here. Fun theme and game variety is great. I’m a casual player here so I haven’t really needed to use the support staff a whole lot, but I’ve heard mixed reviews about them. Bonuses are pretty good, not including the weak initial deposit bonus.
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