Takes hours for them to deposit money through e transfer. Customer service is very rude and snippy and when there is glitches in the system they never admit it’s their fault. I win and received money at the beginning but beware after they give you money expect to not win for a very long time after and lose all your money. The first time I played I won like crazy and now 2 months after playing not a thing
Yes lately they have bin taking forever to deposit into the casino. Took 4 hrs last night for a 50$ deposit
Its chat help is useless and apparently it's the only one you can go to for help. Can't even find a place to report them
Play Captain Cook's Casino about 3 weeks ago. 12,500 on a third spin then $5 on V spin I was supposed to have 30 free Spin they didn't give it to me then when I put the money in the play I played and then I sent them my picture my ID everything and they refuse to pay me my money.
Did you have to send in your documents before withdrawal was made
Hi Boo please wait it was the same with me after 1 half month but today got my money 💰..just be patient u will get it
Fin site. Lota of variety. Withdrawal is pretty simple. It is a computer generated program so once you do made withdrawals you wont win as much for a long time but it does come back I've noticed once you have played through the amount you withdrew. They also stop any daily deals once you withdraw a higher amount. Keep making deposits for about a month or so any they will come back eventually. This site is here to profit so…
Waiting and waiting and waiting for a Payout since July 18th. I have had successful payouts from two other casinos during the wait from this one and it is annoying as H*LL. I keep writing and keep being told payout is sitting on top of their approved list and their third party processor will pay me shortly. Also have LCB speaking to a casino representative and they said (last week) it would be early this week. . But nope nothing…
Ruby fortune didn’t pay my money. It’s okay for them for you to deposit and lost your money but withdrawing it they give u such a hard time. Also even when u deposit you’re own money and never use it to play it will take few weeks to verify your acct. They said 24/7 on live chat that’s BS cause they don’t really know what their doing every time you go on chat different people you talk and still you…
I personally do love this Casino but I also understand its frustrating waiting for our funds to come in fast at times I believe its policy and safety for Fraud purposes. Just follow procedure. Even after cashing out unlike most online casinos wont let us win no more. This one still does
So far the best casino I played at. I needed support once and thought the worst when my deposit didn´t come through. But it turned out to be my bank's fault. It is a website with some weird licence somewhere in the Caribbean which worst case might be bad news. But been playing for 2 months or so and so far so good.
I contacted six times today on chat jackpot city which I am talking to a recording system as they constantly repeat same answers no matter who you reach and I ask the question over and over, even had someone tell me they in South Africa and half of them didn’t know what I was talking about. I made a withdrawal of $1800 and it disappeared.
On 7/22/20 I played on 2 component coupon consisting of $35 deposit with 40 spins, a second coupon for a straight $100 no deposit. During play on the first coupon, I won the minor progressive jackpot of $2400. Played down my balance and the cashier approved a $2000 withdrawal. Having previously sent the required documents but waiting for withdrawal approval, I was sent denial, due to bets over $10 email! Nto o mention of Sloto casino stealing my entire withdrawal…
This gives me hope. Won $500 .. withdrew it on Friday. Got an email confirmation the following day . Fingers crossed I have the same experience as you 🤞🏽
I spent almost $2000 at this casino, which I barely got any free spins or win anything worth mentioning. When i went to speak to someone in live chat, it was computer responses, and refused to even offer free spins after spending $2000. Instead I got a bonus too up if i deposited which means I would have to win substantially alot more to even be able to pull out
They said when I deposited money into the account that it was declined witch I thought was impossible so I tried again and declined again 400 dollars at this point. I talked to them and they said it was my bank insufficient funds. So I check my online banking to find out that the deposit was successful and they had received the money. Then they told me I need it to submit bank statement to prove the transaction went through…
playojo is a very good casino. I have been a customer for 1 year. I use interac and a day later the money is deposited in my account. the site is super well done with a lot of information like every games can be noted by the players and the number of players who have played since the last 6 hours is indicated on each game. The staff is attentive and understanding. This is the casino where I made the…
Just had $1000.00 disappear from my account while playing Atlantean Treasures Mega Moolah. I was told that I hit the max 5 times. Which is impossible, be very careful of this site..No proof was supplied, I.E screenshots, or data log...Very disappointed with their response.
I spent over $1000.00 at Slotocash casino in about six months. I finally hit 1500 and quickly blew 600 of that. I asked for the rest to be put on the same card I used to deposit funds. I had to send in all kinds of documents. Now, 4 months later, they say they sent it, but it has yet to show up. I've sent bank statements to prove it, and Nothing. I will chalk this up to a very…
After thorough research to find out if bitstarz casino is legit and fair, I signed up and played for a while with the no deposit bonus and later for real money. I had to learn that I am not allowed to withdraw winnings just like that. I must have wagered X times (40 or so) before I could think of cashing out. But that was not all. I am not allowed to bet amounts higher than $5 with bonus money…
i have win 3000 and put it back into my account saying they cant deposit to bank and put back the money into my game and played it all
Customer service chat takes forever. Most of the time they are not helpful anyway. Rude. If you ever won or win anything beware. They remove you from being able to claim offers and comp points if you have a cash out. Their concept of thanking care of VIP players is just a word for them.
I would have to say yes it did take sometime to get my money. I was sent a text saying my 9,999.00 is being e-transfered to my account and what the password is if I did not have automatic deposit. I wondered why only that amount when I won 15,000.00. Doing my own research I learned the maximum for e-transfers in or out is 9,999.00. it was in my account this morning.
Withdrew 2000 on the 18th and back on my card today. I have 1 more to go of 5k (had a good run) no issues..I was worried tho with these reviews.
Tried to do a withdrawal was very difficult they never did pay me my Money. They said it was credited back to account? Live chat was very hard to communicate with. Can’t call to talk to anyone.
Player comments — page 31
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