I played on this site a few times deposited and won on a couple of occasions more than I deposited. I got my money took about a week. I went online recently and had $75.00 in loyalty when I went to claim it they told me my account was on hold? Said keep depositing and they will unlock in the future. They said it was on hold because I was using their offers too much! After unsubscribing from their offers…
We have been playing here for 4 months now and can't find anything unlikeable about Bitstars. Avoid bonuses. This eliminates the biggest problem, after which one has to fulfil these bonus conditions later. Can't say anything else but that the selection of games is more than satisfactory and the customer support is ok. Money gets paid quickly and without problems.You cannot expect more from an online casino.
No problems with this site nor the withdrawal process. I’m set up for Interact-online so it’s a direct etransfer from the banking team with a password sent to my phone directly prior to the etransfer. when I withdraw winnings. I waited three days for $1000.00 and it was painless. All I can say is fill out every bit of info you can when signing up So everything proving you are who you say you are isn’t in question . And…
They closed my account without asking me and without warning just as I sent an etransfer if $100. Then I provided bank proof, identification proof, etc. and one month later they said it wasn’t approved when all the correct proofs were there! It’s been 2 months and they still haven’t reopened my account when I never asked it to be closed in the first place and they never returned my $100. Still waiting after 2 months for my $100 back!
This is by far my number 1 most favorite online casino place to be! Everyone is so friendly and super courteous and professional and they give great customer care . I continuously have a great customer service experience and the games are super fun and the payouts are lucrative, easy and in a timely manner. In this time of the pandemic and fear and uncertainty, this company has remained intact to enable us all to continue to have a happy…
First of all guys they do pay your withdrawals. You just need to verify your account to avoid getting the run around. Ive played on this site for about a year with a couple of small withdrawals until recently I got up to 16k. I swear every game I played on the way to that amount gave me free games and big wins went on for days. Then i withdrew. Thats when all match bonuses stopped and the real issues…
I've had enough. site is hard to navigate. You get a code via email but can't figure out where to put it. You go to live chat and it's a damn automated response that doesn't understand you so decides it's done talking and logs you out. Live means a real person, not a computer. Three days of grief dealing with missing deposits, delayed responses and now this. This casino has gone downhill.
The casino just wants to make sure you're of age to play. And when you do the withdrawal you just submit a new bill with your address along with photo picture ID
I have made two withdrawals in the last week via Interac eTransfer. The payments were very fast. I would receive a text message advising that the eTransfer would be received in 1-3 days and the message included the password for the eTransfer. Sure enough, a day or 2 later, I got the eTransfer emails. I’m very pleased with this online casino.
Blackjack was doing tricks on me too. I had a high number and dealer suspiciously would get 21 5 times in a row. Then when I did start winning at one point, jackpot city changed the maximum bet from $2000-$5000 to maximum $20 only. I checked the slots and all maximum bets were lowered a lot. I contacted support and they said “ We are allowed to change the min/max bet anytime they casino feels depending on the player.”
I’m going through the same except my situation was terrible. They closed my account without any warning just as $100 was being etransfered and stole $100 from me. I sent a proof of etransfer and one month later they still didn’t refund me.
I'm going through exactly the same thing right now, I just can't withdraw it goes from pending back to casino credit, I've done what you've done with the bank statements they've said they'll set it up for me & manually withdraw to my account For the past 2 days now my withdraw says pending I can't even reverse it & the options there
Last withdraw I made took a while because they wanted me to upload up 2 date documents I guess.they always paid thoe with many previous withdraw successfully paid with in a week
Hi people so it's been almost 2 months waiting for my funds to come in n it's only 1900$! They ask way too much info and too many questions Plus my boyfriend won 9000 and they didn't release it because he used his own business Visa card After he spent 10 000 + they then tell him he can't have his funds because he used a business card Ridiculous . I was so impressed with this casino at first as…
I have complied with everything they have asked in regards with giving them my account details so they can deposit me back my winnings. Typical as i thought they use every tactic in the book starting with taking there time to to refund the money hoping that you end up blowing it. Then when frustration builds they come back and say that my pictures that they request to make payment into my card were not accepted when it clearly shows…
On 8/22/20 I won about 6k with sloto. I put in my withdrawal request. I did not have to send the verification form because I had already did that months ago. I've hit a few jackpots with them before but of course played it all back. Bottom line is my withdrawal was processed and sent. Very Important note: If you have to wager a bonus do not bet over 10$ until you have met the wager requirements. It´s super easy…
Trusted site no worries on withdrawals over 6 years the only site I play
Hey All! This review is 100% based on my experience. I have been doing online gambling far enough to be called BigDog. I tried few sites before settling for one casino which is also reputable,licensed and provides instant cash out. I have been with them for approximately 4 years as a VIP. Just over a month ago I decided to give it a try at Bitstarz and I am telling you best of the best experience over all. I was…
Omg where do I start I've been playing for about a year I've spent my share. Lately I won a small amount embarrassed that I've been waiting 12 days today for that small amount only to find out that I gave them all my information they requested and still they asked me for a bank letter to prove it was my account I called my bank my bank said be careful who you give info to regarding security. Which is…
Woo casino is great at taking money when you deposit it but trying to withdraw if you have a win is impossible. They continually ask for different ID, selfies etc etc and then they say it's not clear enough or there is always an issue so you can't withdraw
So first of all when I won a jackpot of over 3 thousand I only got a payout of 785.00 then second of all they take unauthorized funds whenever they feel like it in smsll amounts I guess hoping you won't notice...so when I asked them yo return my funds they said to give them a full bank statement with all my banking info ....not a screenshot of the transaction...like that's not going to happen
Every coiple of withdrawls I make the site says that there is an issue with the name on the account and they need me to send the information. I speak with an agent and they say everything is good and they have my documents bit two or three withdrawls after and I have to jump through the same hoops over and over. For an international company they sure have a hard time keeping their documents and records in order, although…
I enjoyed playing at jackpot city till it was time for them to pay up,,the whole process has left me upset , i still have not been paid the $4,000.00 they said was coming to me.. i have done everything they asked and still no payment has been made i keep getting the run around.
There is always a problem with deposits. They took money from me and said “ there was a problem” and haven’t returned it. It’s somewhere in the air because it’s not in my bank account. And no one has answers. I even provided them with the reference number and screen shot of the withdrawl. Horrible customer service.
I asked for a refund..Because they didnt give me the free spins, their reply was if you dont deposit more funds your account will be closed.
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