My redeption points have been suspended and I have $114 waiting to redeem. It's been 2 weeks and I have been playing and making frequent deposits and it's still suspended.
I have been playing Yukon Gold for I believe it has been close to 5 years.. Never have I had a problem cashing out no matter how big my withdrawal and I have won some large amounts. I have always received my money.
They do payout when you win and it is done quickly! I have won several times with sloto cash and have been pleased with their swiftness in paying out!
Playing here at boho Casino has been a great. Lots of bonus offers and promos. Excellent VIP Managers! Tons of Slots Table and Live Games. Simple Fast & Safe Deposits I have been playing here for over a year now and enjoying everything so far. Bonuses are a little lower here than other casinos I've played at in the past. But everything else considered that can be pretty normal for most online casinos these days
Have been playing for a few months with no issues, have requested a $1000 withdrawal nearly a month ago and no luck. Have sent 7-8 emails and keep getting fobbed off. Still playing a little and other smaller cash outs have been approved and shown up no issues. It's only fair I receive payment, come on golden tiger play fair.
I was diamond level vip for over a year and spent over 100k maintaining the highest level vip. They clearly state that you get a personal vip host for being diamond level vip. Over the course of a year I contacted them a bunch of times and they told me as soon as one becomes available I will get one. My wife joined and get one in a matter of weeks of joining and I was still waiting. This proves…
I have had mostly good experiences up until Oct 6th, 2023..i made a withdrawal of $150 on that date using the only method/card in my account..a week elapsed with no money..i contacted Zodiac and was told they would email Interac..another week went by but never got a deposit notification ..after 3 more inquiries i was told that it will take 33 days for the money to be put back into my casino account so I could "try again" to withdraw…
Casino is OK and you will get your winnings. But you will never get to talk to anyone in head office. So it not a scam but customer service is bad. They don't care.
I'm ready to leave yukon gold if I can't get to play my 94.00 casino rewards, I'm getting no responce, no one to talk to too, guess my money isnt needed, don't want to leave but I will go to another online casino
I am currently at day 9 awaiting a withdrawal. October 19th I won a substantial amount over 10k yaay me right.. So I first put my withdrawal request through and was told the usual 48 hours spiel (Btw its a minimum of 48 hours 🥴🙄) and because of the amount ( another fyi deposits into Visa Debit with Kiwibank NZ are max $5k) it was rejected on the same evening. Once I had confirmation from my bank I went back…
Great casino, plenty of diffferent games, good payouts and easy withdraws do recomend!
Overall was good .. Untill I wanted to do withdrawal.. Anyway got done. But only received 5k of the winnings . Now I can't access live chat. Someone please get back to me.
I opted in for a promotion spending over 3 deposits. I made my first deposit got the free spins. Second deposit got half the free spins. Third and fourth deposit got non of the free spins. This casino has the most frustrating customer support. It starts with a bot. It doesnt allow you to write anything past its response then closes the window. When I finally reached a human being they told me I needed to make more deposits to…
Great casino! Trustworthy and lots of games, good customer support. They will always pay your winnings!
In general, the casino pleased, yes, there were problems with verification initially, but it was necessary just to confirm the docks through technical support. they helped me in this very well, told me why not accepted. I corrected everything and confirmed the account immediately.
I have had 72.59 casino chips for months that I can't use becouse it says temporarily suspended, than get loyalty cards in mail and it won't load to account, no one will help or give me an answer, guess I'll move to another casino site, I really liked this one though
I don't mind Captain Cooks but the time it takes for your deposit to get to your account is very slow. I play on a few other sites and from my experiences, Captain Cook is one of the slowest sites. It seems to be having a lot of glitches lately. I haven't had any major issues except for the ones I mentioned. I will just be playing less on this site going forward.
I made a deposit that came with a promo of +50% bonus cash but the bonus didn't come through. I played for a bit with the deposited money thinking the bonus will come through any moment and then it never did. Frustrated, I contacted support through the online chat and they refused to honour the promo which was the only reason I made the deposit in the first place. The first reason I was given for not honouring the promo…
Jackpot city, I joined, l live in Ontario, I deposited $50, l canot play because the site comes up. Com....it asks if I'm in Ontario then logs me into .ca so the games will work. Immediately the site switches to .com,making the site useless,games do not work,I logged in on 3 different devices, jackpot stole my money
You were told by live chat that it could take 1-3 business days for interac to send you the email. It has been 1 business day. They told you the third business day will be 28th August. If you have not received an email from interac by then, please contact casino live chat support again. As mentioned by live chat, each payment method has different processing time. Ewallets are fastest. I would suggest choosing an ewallet for your favourite payment…
I won a total of 3570$ and did the 48 hour hold waiting period and once my funds were released they told me to contact my bank and when I did so, my bank could not find the transfer what so ever. My method was through my email which is directly auto deposit to my account. I dont understand why they say one thing but it is incorrect information... I'm discouraged and dont think I'll play again to be honest.
Hi again - I can see in the notes on your account the instructions were resent on 7th August. Please check your spam.
Hi there I can see your withdrawal was indeed sent for processing on the 1st of August. Please check your spam in case the code required has gone there. I will also forward your account to our payments department to see whether they know why it has not hit your account yet. Cheers
I requested a redemption of $200 July 28th. I was informed on July 31st that my request was being processed. On August 1st I received an email from payper that the $200 would soon be deposited through Interac to my bank account. I waited a couple of days and sent an email wanting to know the status of my withdrawal. I got a reply saying the deposit would be made within two or three business days which would be August…
At first I thought zodiac was great. I made a fifteen dollar deposit and got fifteen dollars in bonus cash as well. I was quite lucky on the penny slot game and within a couple hours I had actually gotten myself up to around $900. However when I went to withdraw I was told I only had about $360 in my account and the rest was bonus money that I would lose if I withdrew my money. I went into…
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