Home » Comments » 888Casino
I have been a regular to the various 888’s Casino/Poker/Sport. I have had no issues other than the odd technical ones with the app but overall very happy.
Until now…….. I have made several withdrawals and they came within the time frame stated then on Friday 28th May (1am) I won a large amount and withdrew half the winning $3000. I received the usual email confirming the request but last night Sunday 30th May I decided to check with live chat as to why my withdrawal status had not changed.
They were very polite and helpful and informed me I was sent an email after my withdrawal request on the Friday asking me to provide particular documents due to regulations over money laundering. I totally under stood and proceeded to go to my emails to check for said request and then to follow the instructions. No email was sent, I proceeded to send the documents anyway and decided to call 888 support for clarification as to what happened and also to request a swift resolution.
The help I received was abysmal and non existent, the staff member was rude, she basically ignored all my questions and said there was nothing she could do to help. I was simply inquiring why the deposit was withheld without me being notified of this but she kept repeating it was to prevent fraud.
Okay so if there was a suspicion of fraud can someone please explain to me why the site still accepted $300 deposit from me from the same account under review? The only fraud being conducted in by this company and they should be investigated fully.
I deposited £30 and they were to give me £30 bonus i pressed it and they took 3 lots of £30 out of my account. Then after playing a while they jumped 80p spin to £40 spin
888casino.com only offers wire transfer for withdrawl. Still hasn’t payed out the withdrawl and it says processed. Useless chat support and nobody can give a straight answer about the withdrawl.
Have been playing here for ages and have always been treated well and fairly.
I have tried a handful newer casinos over the course of time but always get back to this one. I do miss live support though. I had to contact them a few times and it takes quite a while to respond to a simple email.
Other than that, happy camper.
I can’t log in on my computer or mobile for several hours. Ironically, the site worked great for making a deposit. I think this has been a terrible experience and would like to just finished spending my $300 so I can find some other site.
I made 1 Apple Pay deposit of 10£ they then went on to take further money from my account relating to 20£ then 25£ then another 25£ then a further 10£ I have had to cancel my Apple Pay as they don’t seem to be stopping. I wouldn’t mind if they put on my account but they haven’t.
I’ve been using it so much recently they put a free $200 into my account. Definitely not a scam by any means ive been using it since 2016
Excellent casino best customer service ever everyone is more than helpful I couldn’t recommend a better casino 5 star ⭐️ service I won 42 k on roulette and then another 9 k all prosesed and paid
Play 888casino all the time and never have any problems with winnings takes 3 days to be paid then another 2 to reach account but they always pay. Suggest sending id before you play….
I signed up to 888 casino and won £370, easy sign up and easy payout.
So happy as it’s my first online casino and I hope for many more wins.
Easy layout and lots of gaming choice, then I found the sports betting :) happy customer keep up the great work!
How much did you deposit to win your £370 and how long dis it take to clear please
how much did u deposit lorraine cause i also want to start
Before posting a 888Casino complaint, player review or opinion (positive or negative), please read our terms so your comment can be published!
If requested by the Casino, please forward my details for the sole purpose of processing this issue. I made sure that the name and email address match those in my casino account.