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257 player comments/reviews on 888Casino

Colten on March 12, 2021. Reply

888casino.com only offers wire transfer for withdrawl. Still hasn’t payed out the withdrawl and it says processed. Useless chat support and nobody can give a straight answer about the withdrawl.

Tess on May 6, 2020. Reply

Have been playing here for ages and have always been treated well and fairly.
I have tried a handful newer casinos over the course of time but always get back to this one. I do miss live support though. I had to contact them a few times and it takes quite a while to respond to a simple email.
Other than that, happy camper.

Orville on April 16, 2020. Reply

I can’t log in on my computer or mobile for several hours. Ironically, the site worked great for making a deposit. I think this has been a terrible experience and would like to just finished spending my $300 so I can find some other site.

Lee on February 11, 2020. Reply

I made 1 Apple Pay deposit of 10£ they then went on to take further money from my account relating to 20£ then 25£ then another 25£ then a further 10£ I have had to cancel my Apple Pay as they don’t seem to be stopping. I wouldn’t mind if they put on my account but they haven’t.

Mark Mackenzie on August 8, 2019. Reply

I’ve been using it so much recently they put a free $200 into my account. Definitely not a scam by any means ive been using it since 2016

Scarlett2323 on February 6, 2018. Reply

Excellent casino best customer service ever everyone is more than helpful I couldn’t recommend a better casino 5 star ⭐️ service I won 42 k on roulette and then another 9 k all prosesed and paid

Ian on June 23, 2017. Reply

Play 888casino all the time and never have any problems with winnings takes 3 days to be paid then another 2 to reach account but they always pay. Suggest sending id before you play….

PBerrill on June 6, 2017. Reply

I signed up to 888 casino and won £370, easy sign up and easy payout.
So happy as it’s my first online casino and I hope for many more wins.
Easy layout and lots of gaming choice, then I found the sports betting :) happy customer keep up the great work!

Lorraine on June 15, 2017.

How much did you deposit to win your £370 and how long dis it take to clear please

EFFORT on June 24, 2017.

how much did u deposit lorraine cause i also want to start

Andy on May 21, 2017. Reply

When I registered my account with 888 at the beginning of May I mistakenly created it using my nickname instead of actual name. After a few days and a few deposits I had some winnings and wished to withdraw them. I submitted verification data, confirming my age, address and credit card details used and this is when I realized my mistake with my profile name. Upon realizing my mistake I emailed 888 to ask them if this was a problem and did I need to provide any additional identification in order to resolve this. I heard nothing and my withdrawals were still pending. I rang customer service to ask about my pending withdrawals and to reiterate that I needed to resolve an issue with my profile name and was told to wait for the processing to complete. I was able to continue to make withdrawal reversals and additional deposits and played for a few days. Around the 8th or 9th May I found that I was no longer able to access the playing area when I logged in. I was greeted with a requ est to submit proof of age, which I duly did again. I then received numerous emails stating that my withdrawals had been reversed back into my payroll and that my account would remain closed and that they were refunding my deposits! They were refusing to pay me £2610 winnings and refunding me £340 deposits. This was simply because I had not put my name correctly for the user profile, which I told them about in the first place. I have exchanged numerous emails with the operations team with little success. They tell me my account is closed yet I can still login to it and see the £2610 in my bankroll. Every time I login I just get asked to provide verification data which I have done 3 or 4 times now.

In the latest email exchanges they told me that I had to create a new account and to notify them when I had done so. I was naively thinking this was to correct my user profile as I created a new account with exactly the same details but this time did not use my nickname and notified them about.

So now I have 2 accounts with 888 which in itself is a violation as you you cannot have more than 1 account, I know this, but it seems as though they wanted me to create this new account just so that they would now have the excuse that I have multiple accounts and wont pay me.

I understand that that intentionally provided false information when registering an account is a violation of the terms & conditions but that was not my intention and indeed it was me that highlighted the mistake hoping for it to be corrected. I know from reading numerous posts on casino forums that 888 have resolved an issue with a user profile mistake before so I do not understand their stance.

I can only assume their conduct is down to the fact that I won and I wonder if they would have refunded my deposits had I not won and informed them of my mistake with my profile name?

I would not recommend this Casino at all and will make sure I tell as many people as possible why!

SnoopBill21 on May 17, 2017. Reply

I’ve been playing 888 casino for a couple months now, it wasn’t until Saturday May 13th 2017 (just about 5 days ago) that i had won a large amount of 1,400.50$ US. This win had put me overall UP while playing this site because i usually only played like 60-70$ at a time so i was more then happy! I then processed my ID verification with a picture of my drivers license because you must do so to verify your withdraw, I claimed my cashout withdraw on the same Saturday May 13th 2017. I was then curious of other players and their cash outs using 888 casino, so i googled some player reviews. After reading the reviews i became very nervous! Because most the information i was ready was saying stuff like “Don’t play 888 casino! They never pay, they cause a bunch of problems, I’ve been waiting almost 4 months to get paid, they closed down my account after i tried cashing out 4,000$ US and now they wont reply to my emails. customer service wont help at all, i rate this gambling site 1/10 its a full scam! They sell copies of your drivers license” I just kept reading horrible things about them! apparently they were super trusted and big until 2004, something happened after 2004 where one of their share companies within the site left them, and a couple people had said after 2004 the site went to shit, and literally more then 70% of the reviews i read were saying its a scam! So i was very nervous! BUT i want everyone to know, that it is Wednesday May 17th 2017 today, and i just woke up at 7 am and checked my bank, and sure enough. All my winnings has been wire transferred right to my bank. HOLD ON! unfortunately, the site does hold like a 3-4% fee on pay outs. I won 1400.50 US which in my bank shows as 1850.20$ CAN (I am from Canada so its converted back to Canadian) and if you check a proper US to CAN exchange calculator on google my money should of been 1920.50 $ CAN. So yes. They took about 70$ for a payout fee, which to be honest i don’t even care at all. I made the cash out request on Saturday, we are Wednesday today and i already have the money in my bank… that’s literally 3 business days i waited and one weekend day (Sunday) which to me, is fucking amazing! Especially after reading all the other horrifying reviews that got me very scared. JUST A HEADS UP! I am not fully sure about this but, for those saying they had some problems cashing out i believe this could be because of the bonus money given to use on the site, some people have said that if you are someone who uses your bonus codes or bonus free play money, then you might have a problem cashing out any winnings because it says you still have bonus free plays in the process of being used. SO to avoid any problems DON’T USE YOUR BONUS FREE PLAY MONEY. And you should be able to cash out without any problems, also make sure to verify your account in the cashier options to make sure you get paid even faster. OVERALL i rate 888 casino 10/10 for a gambling site, i know some people might say the 3 day wait to get paid out sucks, but compared to some other gambling sites like for example Betonline.ag which by the way, dont ever play that site! it is a scam, fully. they dont pay out at all, so all im saying is if you compare 888 casino to some other sites, 888 is 1 million times better, and safer, and reliable. I hope this review helps others! Make sure to do as i said if you are trying to cash out and never play BETONLINE that site is a scam. OVERALL i had no problems with 888 and yes i would recommend them to anyone trying to play a proper gambling site.

Thank you.


James bain on May 11, 2017. Reply

888 you are the best online casino i have ever played on. I have spent thousands on other sites with hardley any return. I signed up with you and have already had a nice win. I just hope that your withdrawal procedures are not as bad as others make out. Thanks 888 i will be recommending you to my friends.

jure liki on March 23, 2017. Reply

i play 888 casino 2 years now , before today i withdraw allready 2000 eur , i upload my ID at first withdraw ….today i made withdraw of 1000 eur , i will report you when i will get money and if …
in past after 2,3 weeks i allways got money …. no problems … so …. i kinnda like their live dealer roullete system …. im pleased for now with 888

Matt on January 20, 2017. Reply

Pros : Very good Casino with live dealers (Important part).
They always pay the withdrawals in full.

Cons : No paypal . Credit card only (In Canada at least)

AK on December 2, 2016. Reply

I have won some money and tried to withdraw but they emailed saying that I need to verify my ID and need to explain why I have played low risk roulette. So I have sent my documents and explained that the gambling is fun and I’d like to play this way. Furthermore, they stated that they will email me within 72 hours period but nothing.

Brenda on November 29, 2016. Reply

888 should inform canadian customers that some games are not available to play in Canada, when I called even telephone support had to look into why I only could only play a few games, and only one option for withdrawal on top of it.

Ivan on November 28, 2016. Reply

took me 4 weeks too receive any money from this casino, they said they were “working” on it…money did eventually come…so not too bad after all…

jake on November 28, 2016.

Hello, do you have to send in your Id befor getting any winnings.

Gerwyn on May 9, 2017.

It’s already been 10 days for me and I’m having to phone them every day to find out what is going on.

Saeed Ali on November 15, 2016. Reply

I withdraw the amount of 383£ and that’s 3rd week and still they said it’s in process. When I withdraw the amount so after three days i received email which said that your withdrawal approved and then after few days I contacted with one of the Facebook page admin and he said before 3-5 working days . But that time after approving he said 5-7 working days .
And today is 7 working days completed but they still saying that it’s in process.

takver on November 9, 2016. Reply

I have a question. I looked everywhere in the t&c but I can’t see any wagering requirements for the deposit money. No bonus, just my deposit. Does anyone know how many times do I have to play through the deposit, before I can withdraw?

Doe Sun on November 19, 2016.

No wagering limit to withdraw your deposit as long as you didn’t use any promo codes. Been playing on 888casino (mainly live dealer bj) since 2014 and withdraw $2k weekly

mario on December 19, 2016.

are you still withdrawing 2 k a week ?

Paige on October 22, 2016. Reply

I am new to this website, 4 days ago I won and withdrew straight away and submitted my verification documents I received an email straight away to say they had received and everything was fine, apparently it is supposed to be 3 days maximum awaiting process time yet it’s been 4 days and it is still showing awaiting process also I have tried to withdraw further winnings since and for days always take me to a message saying this site is having technical issues try again later I have tried several times each day and never get any further help the online chat just tells me to keep waiting!

Martin on October 20, 2016. Reply

Four times I have tried to withdraw money and just keeps getting pushed back. Terrible company and terrible communication. A total of 3 months I’ve been trying to get my winnings.

Tharnjit roopra on October 14, 2016. Reply

888 casino is the best online casino I have been with they pay out when they say as long as you update all ID that they require I won just over $36000 , you can only withdraw $30000 in a month and the rest on the following month i checked on reviews after I withdrawed my winning and saw a lot of negative feedbacks which gave me sleepless nights thinking if I would get my winnings this casino is Ligit and have paid me this months maximum withdrawal limit and I am now waiting until the 1st of November to get my last withdrawal very happy with this casino :) hopefully one day I will be a VIP gold member which I hope

Ray on October 11, 2016. Reply

I’ve been playing 888 for 15 years and it’s always been fair to me.. I’m a vip gold so my withdrawals (via paypal) arrive within 48 hours – most recently, £18k paid out in just over 26 hours.
I’ve been to free meets, parties and even a weekend at The Ritz – I’ve always found them reliable and professional.

Jonathan Thompson on October 9, 2016. Reply

First off they wanted a fee too get my money back i deposited they took it off my credit card in a blink off an eye then pure grief to try and get it back. I finally get a cheque and it bounces?

Tiger on September 30, 2016. Reply

I initially made a deposit of a total of 120 USD. Played a few games and won nearly 3grand and withdrew the money. Then I come to this site and was a bit worried that I wouldn’t be getting any of my winnings. I didn’t use any bonuses/bonus code with any of my deposits and I verified my account before I withdrew the money , a bill with my address, license, and a photo of my debit card hiding the numbers. A total of 4 days later the total amount I withdrew was in my account. I am from NZ. Happy with 888casino.

Sukhprit Singh Gurudatta on September 18, 2016. Reply

I wish I had visited this site before playing with 888 casino. It was a accredited casino on casinomeister when I registered with them few months back. I played upto £2700 without any luck in first few week. Then I won great money £14000 with my next investment of £500; only to realize that this casino never pays any money. There is absolutely no response from the casino on my emails.

Manj Dhaliwal on January 30, 2017.

Hi mate did you get your winnings

Tee on September 10, 2016. Reply

I got my money in 3 days! I win all the time on there also. I don’t know why I didn’t think of this before… Try the slots, I always start with £20-£30 on the snack time game to get the money up a bit more, then I play and win big on the genie game! It’s brilliant :)

Ron Scott on September 2, 2016. Reply

Last week an 888 cash out check for $1850 US dollars (bounced)and returned to my bank. I have made several cash outs before no problem. It has been almost a week and no human reply from 888 support. Any others having problems?

Natasha o'grady on August 29, 2016. Reply

I have recently won money on spin palace which I choose to get put in to my bank account directly, I have not been on the acc at all in 3 days and then today I get told my funds where reversed and I spent the money, why would I bother withdrawing if I wanted to spend the money, I try to log on and nope can’t they were happy to send me a link to get a new password as my password was changed(not by me either) but as for my money all they have to say is I reversed the money and spent it, they won’t let me speak as now I’m worried as the only person tht had my details was the person who opened the email which I had to send to spin palace to confirm my identity, and now my funds are BAM all of a sudden gone, and all they have to say is I spent the funds, would I be so upset and frustrated if I spent the money hmm NO, now I’m worried because the funds are gone and they say I can’t do nothing about it, really how does this work it’s not fair at all, they won’t even investergate nor look into this, all they have to say is I apparently reversed the money and spent it, when I no I never touched it.

John on August 15, 2016. Reply

I won £600 from a £70 stake – So i Withdrew right away! They gave me my initial deposit back and then required to see ID (To prove it was me – or to delay the process of giving me my funds, I cant imagine the amount of people that cannot provide ID) – Anyway a long story short, they split my 600 into 2 parts 100 then the 500, the 100 was processed into my bank within 2 days, however the 500? 21 days.. yes thats right, 21 days and thats business days until it struck my bank! so beware when winning big people.. there are huge loopholes to jump through. Will never gamble again with 888. Oh and by the way.. if you are looking for help from customer support – dont expect a reply for 72 hours.

Andrei on August 26, 2016.

Have you receive your money in the end ?

Chirag Vekariya on August 10, 2016. Reply

i deposit 200usd and get 100% bonus means i have total 400usd there condition is wager x30 but my deposit was by neteller so i need to wager x40 time in slots in live casino they count only 10% so it’s means i best 200usd on baccarat live they count only 20usd wager so i need to 200*40= 8000usd in slots or in live casino 80000usd total bet i need to palace for withdrawing all money from my bank roll when i done this thing that time my account balance is 7476.75usd my withdrawal confirmation id is 227278499048 and my user support id is 790737655 my withdrawal date is 26/7/2016 but they just give me 200usd and they take my account in investigation they ask me notarized copy of my id and i sent them already but now they block my account permanently and stole my 7276.75usd from my bank roll now they did not reply me anything i have all proof when i wagering that time i ask to their live support ” if m done your wagering then you give me what is in my bank rol they told me yes sir you will get it all money ” but when i withdrawal it they take many formalities and they now block my account permanently they did not explain me why they did like this already i sent them what they ask in my document but after that they not keep their promise i want your help guys what should i do again this fraud casino

Dave Jones on July 21, 2016. Reply

They gave me a free bet bonus for a deposit and fortunately I WON £60. Unfortunately they haven’t credited my account and will not reply to e-mails.

Sharon on July 18, 2016. Reply

After reading these comments I hope my withdraw goes ok. I do t think it will now for some reason but I e taken screen shots with all the ID numbers on so in all fairness if it’s a registered site then by rights they should deposit into my account on time scale mentioned in the terms and conditions. Hope they don’t disappoint

Stephan on July 29, 2016.

An did they ?

Steve on July 12, 2016. Reply

Made a withdrawal for £3200 on Tuesday 5th July 2016. Processing was delayed by 2 days. Unknown reason.. everytime I make a withdrawal it takes 3 days or less and hits my account in 24 hours. This time everything was delayed. Still nothing in my account today 12th July 2016. Sole to bank sent the transaction I.Ds bank can’t find the payments. Spoke to 888 and they have now disputed it to the transaction department. Have to wait 72hour in business days for a reply not necessarily a answer. Going to close my account with them after this.

Sandie on July 14, 2016.

I have the exact same issue and still no money back to my account. Please keep us up to date if u do receive your money.

Stephan on July 29, 2016.

Did you recieved iT ?

Fernando on July 12, 2016. Reply

After loosing lots of money in this site for over a year. One day I decided to whitdrawal the money, they say that takes up to 10 days, It’s been more than a month and I didn’t get my money yet. After calling them, sending emails… the only answer they gave me it’s a third part problem and they can’t do anything. Not happy at all. There are more profesionals sites to gambling.

Helen on June 18, 2016. Reply

Had an absolute nightmare with making a withdrawal on 888. It’s been 5 weeks. They finally sent me an email saying my account has been verified and funds sent so just a waiting game now to see if it actually arrives in my account

888nolonger on June 9, 2016. Reply

I have been a member for ten years. (VIP). Everything has been great… Until now…
They started to request details of where I worked my salary range. Company website / links.
Wasn’t happy but this was given breifley… And they were still not happy with this as my play was more than my salary range… Then asked me for any evidence of second income… P45/ wage slips if I had bonuses , bank statements of any savings…
What I do in my spare time or where I have spare cash is non of their business.
If I was a only a member for a couple of months or early couple of years fair enough I understand that as they have money laundering and fraud policies to adhere by, but over ten years I’ve been with them…. I haven’t even made any profit. I have probably been paying most their salaries!
They have now closed my account…. What a complete joke.
And all those that play live casino which have mentioned the history / stats board never being up to date and throws in numbers and takes numbers out here and there… Yes it is true. Throws players off completely. And yes it is always the players fault and it’s always the players connection problems…. Never 888 or their server.. Oh no, so don’t bother complaining.

Konstantinos konstantinou on June 8, 2016. Reply

Its been 3weeks almost now waiting from them to send me my winnings try to contact them cause is my first time to withdrawl and still no answer when they want you to deposit they send you tones of e mails now that i want to take my winnings they have disappear nice way to treat your customers thanks a lot guys nice job

Pete on May 20, 2016. Reply

Never had a problem, won 5 slot jackpots in a year maximum being $4200…..minimum being $1500 roughly…..the 1st time I tried withdrawing took me awhile due to ID checks but not a problem since…..yes ive lost money but believe im still up……found out though if you cancel ur winnings and bet again u will lose happens all the time, also if u put more money in when waiting for payout.

Kevin howe on May 16, 2016. Reply

Should read 30 x times the 15.00 and not 30×88.00 can anyone help?

Ted on May 10, 2016. Reply

I signed up and just played their online blackjack standard. Three times in a row the dealer got an Ace hole card, and offered me insurance – which I prefer to decline. Each and every time, the dealer then got BlackJack?! What the f**k?! In addition – I’ve taken a stand on17 at least 5 times when the dealer had less than 4 – and each time they came in with 18 or more… without going bust!

chris on May 2, 2016. Reply

Hi guys I deposited £20 yesterday, and this morning I have withdrawn £130, reading all the comments and their policies in worried,

It’s a small amount but I haven’t got time to worry about wagers and ID, its not well advertised at sign up,

Just wondering if anyone else has been ok at first withdrawal and if this wagering is all correct, well confused


fabian on June 1, 2016.

hi chris
i deposited 50$ and got bonus won some money at roulette but it tells me i can geto only 50 $ if i get them i will lose 90 $ pleas tell me what to do

James on May 1, 2016. Reply

Went up £10 so went through to sport and put it on 5 football teams that came in. Now I can’t get on sport it just comes up… that it’s restricted in my area? And I live in UK never had a problem with this before.

Sera on May 2, 2016.

I was told there was a technical error yesterday which is now fixed. Don’t worry it wasn’t just you XD

Wabbit on April 30, 2016. Reply

Deposited £500 a week ago, ended up winning £1,400 whilst still having over £200 of my original deposit, request £1,000 and a £400 withdraw, so far received £500 as that was my original deposit.
I cannot get my winnings (there losses) paid out because they want photo ID !!!!

Rang them gave my game name, real name, mothers maiden name but that doesn’t seem good enough to prove who I am and still waiting for my winnings to be paid :(

chris on May 2, 2016.

Have you had this sorted? I only want to withdraw £130 but seems like way to much hassle to br honest :(

Chad Smith on June 13, 2016.

I’m having the same issue. Has this gotten resolved?

I have over 500 to withdraw but it’s been forever trying to get it out. So many hoops.

Jim on April 26, 2016. Reply

Over the last couple of months watching there live roulette, especially after 11. There stats don’t match player stats bar. No warning. Number comes in and previous removed. I’ve seen 28 numbers do this. The second number stays the same. Then fed back in two to three numbers at a time. Through different patterns which came out. Generating different patterns players play. Which is the case. Live support seems to think this isn’t an issue.

Donna on May 11, 2016.

Jim I noticed this! But when I complained I was basically told I was making it up and they are fully regulated and there must be a problem with my wifi ( it’s the fastest there is).

Jim on May 13, 2016.

Got many videos on utube. If want links let me know. Been watching them for months now. Through different accounts. Got over 800 videos of. All gone to the gambling commission too. Happens mostly 11pm til 5am.

jambobra on June 1, 2016.

I would like the links sounds interesting. Im in the process of closing my online accounts for live play I don’t trust them anymore

Shawn Michaels on March 21, 2016. Reply

Had some issues withdrawing money. I was told when I tried to withdraw that I had to wager X amount of money before I could, which I had no idea about when I first started playing. Read the fine print and started to realize that this place may not be exactly what it says it is.

David on February 27, 2016. Reply

Brilliant in everyway!
I won the jackpot on leprechaun luck slot back in 2013 (£85,000) had my claim accepted and although it’s their policy 2 pay me in instalments over months , they paid me the whole £85k within 2 weeks of my win.
Customer service was great too.

Levi brown on March 11, 2016.

Hi David I have won 50k on there and i am in the uk they are telling me they can only pay 30k a month how did u manage to get the whole amount paid

Brad on February 6, 2016. Reply

So I checked this post before playing at 888 so feel it’s only right to leave some honest feed back. At first I was worried about the cashing out comments I had read on this post, I was a long time player on party poker and really liked that they had a credit card that you could get that basically allowed you to with draw winnings instantly.. Unfortunately for me that was the only thing good about party poker. So I made the move to 888 and I really like there live table games. Won a very nice chunk of change and made a withdrawal.. It’s true that they do nothing for 3 days expecting that you will reverse the withdrawal if your luck changes. After that 3 day wait they wire transferred the amount straight to my bank and it was there in 24hrs. I was very impressed that the currency exchange from US to Canadian dollars was bang on. I see people complaining about 888 skimming or charging fees for withdrawal but I never had any trouble with that. So up to you but I highly recommend this site.. Have fun!

Sunil on February 7, 2016.

What withdrawl methods are available? I see only BANK Draft as an option.

Brad on February 9, 2016.

Thought I had better update this post with some valuable information. Before you sign up and deposit make sure to read all site information carefully, especially bonus rules for withdrawal. I got caught out a few days ago.. I had deposited $200 into my account and was awarded a bonus $80 to play on slots. I was playing live casino roulette with the $200 and decided to go and play bonus free play on slots. I won $40 which they added to my real money account, all good I thought then next day I went on to play roulette and won around $700.. Tried to make a withdrawal but because that $40 I won on the bonus well now I have to wager a large amount before I can withdraw. They do not warn you that you are playing with bonus money and are subject to withdrawal conditions. So just be sure to understand how all the rules of the site work and keep a close eye on wether you are playing with bonus money or not. I will continue to play there and see how it pans out because I like the site. I have contacted support and opted out of any bonus promotions just to play it safe.

Rollie on April 5, 2016.

I am told you can phone in and they will stop the awarded amounts, if you dont then you have to play through the 30 times amt.

Sandra on February 1, 2016. Reply

I can say that everything went very Well. The first two payments arrived on my bank account and the information amd help i het from the employers is great! A big 10 for 888casino :)

Sandra on January 13, 2016. Reply

Two day ago i won a progressive jackpot on 888. It,s a very Large ammount. After i contacted them by phone they told me it will be payd out in terms. Evert month 30.000. I am nervesly awaiting for the first term to be payd out and hope everything goes Well.

Lee on January 7, 2016. Reply

I won 11 grand on the 24 December and I´m still waiting for my money. They have made me resend my id 3 times now and I can´t seem to get any reply about my money

Mike Brown on January 5, 2016. Reply

Had a big win on new years day, which would of just covered my loses for December. But Guess what they have a $30,000 dollar maximum cash withdrawal limit in any one month. So now have money sat in my account but unable to withdraw till February. I bet they are hoping I reverse the withdrawal. NO I will not what I am going to do is cancel my account.

betty2102 on December 22, 2015. Reply

I opened an account with 888 casino on the 11th December and was able to to deposit funds and play slots etc. I won 1000.00 on the 18th December and quickly withdrew the winning about 10 mins later I received an email saying that my account had been disable due to being related to other sites which I had not known about. I received an email yesterday confirming my withdrawal, will i still get this payed out as after reading some of the reviews on here It doesn’t fill me with confidence

888sommenter on December 24, 2015.

The exact same thing happened to me with this casino. They say I owe money to them and need to send it via bank transfer to get my winnings winnings. When I confirmed just today the amount owing they told me that it had gone up! This has been continuous with 888 casino now for months and all of a sudden I owe them more then they originally told me! LMAO When I asked to contact them by phone (they will only respond by email) they told me that there is no number to contact them!

Charles on December 21, 2015. Reply

Great game won a nice 3 grand just hope I get it before Christmas rate the app a star very good

Emily Haynes on December 8, 2015. Reply

This was one of the first casinos I ever played at and really enjoyed it. Simple, easy, and fun. 888 seems really reputable and I really reco this casino for all players both new and experienced. Love the table games here — especially blackjack!

Barry Henderson on November 25, 2015. Reply

I have won 12000 on 888 poker and have waited 19 days for payout. Now they are telling me my bank card only works for deposits but not withdrawals. They are sayi g I can do a wire transfer or cheque which will take 5 working days or pu the money bak into my account to gamble

Moffere on November 23, 2015. Reply

Gambling is always in favor of the house, being that said watch out for the algorithm changes when betting high dollar above $100 a hand with BlackJack. The minute you increase and have significant bankroll the dealer really has his way with you with ridiculous draws back to back to back no matter what you try. Drawing 21 5 straight hands?? I unfortunately lost two serious bankrolls back to back and the pattern was the same. No one is monitoring this site program as far as I can see because you would see the pattern immediately. Beware never again will they get me in a fixed game. Sad for all who play now and forward! At least play fair….

Darren Parnell on November 9, 2015. Reply

Poor payouts compared to other online gaming sites, poor response from customer service once they’ve hooked you in, in fact non responsive if you query anything bonus related, but happy to help if it involves depositing money.

Lozzy on November 6, 2015. Reply

I won 550 so sent My Id and bank details so I can get my money but this morning my account has been closed so I rang up they said I had to email another department about this but can take up to 72 hours I’m really not happy about this :(

Mike on October 28, 2015. Reply

Withdrew £400 on 24th October, it’s now 28th October and they are saying I have to wait an additional 5 business days before the money will hit my account. 11 days to get my money back?

Bee smith on October 25, 2015. Reply

I have played 888 on my mobile using the app a few times now. I find the payouts absolutely appalling. I’m annoyed with myself for keeping on depositing despite this. Bonuses are few are far between, with dismal winnings if they do eventually come up. I have played many slot sites over the years, and this is definitely the worst. Worst payout time, worst odds, worst glitches on an app. The list goes on.

Wills on October 19, 2015. Reply

I just started using 888 again and made a deposit. I did not opt in to any deposit bonus and have had an account for years. After starting to win in live casino I tried to withdraw and found that my bankroll was different from my live casino balance. On investigation I found I had received a ” hot bonus” of £20 which was not opted into as I am aware of playthrough policies. This was applied to my account without knowledge or consent and playthrough policy now applies to any of my winnings. I later found an email from 888 saying I had received a bonus “just for being awesome!!!”. I have emailed a complaint and hope I have escaped with my £50 won before bonus was applied. Am waiting for confirmation from 888 that I will have to playthrough bonus to withdraw any winnings from further deposits.

Frank Ryan on October 4, 2015. Reply

Today I was very fortunate in getting 3 of a kind suited on a £10 bet (21+3), the little box showed a payout of £1910. For a £10 bet (190-1) was due but when the game was finished I was astounded to see that 888 only paid out £1000. I am no stranger to blackjack payout odds and on average most online casinos pay between 200 – 270 to 1 for three of a kind suited which is extremely rare. I sent an e mail to customer services and told them that I had been underpaid, they replied about 1 hour ago and advised that they only pay 100 to 1 for three of a kind suited, so why did the little box show £1910??? Have searched everywhere to find 888 payout odds to be able to see this but cannot find them anywhere. As a true gambler I was overjoyed to get such a great hand sand would like to be able to say that getting the hand was worth more than the money but I am sure will agree it’s not.. Just be warned that 888 odds on blackjack side bets are miserable and you can get better elsewhere.


Rickyking on September 22, 2015. Reply

I got my free £88 free play money and won £20 which went into my 888 account.i then taken that £20 to live casino won £400 but canot withdraw this money why is this please help thanks rick

Thomas on September 23, 2015.

Without knowing any details I´d say it has something to do with the wagering requirement not being met. Read the bonus T&Cs so you know what I´m talking about. It basically means that you need to wager your deposit and bonus X amount of times before being able to withdraw.

scottlayla81 on December 31, 2015.

you have to wager 30 x bonus amount for example 30x £88

Claire on September 20, 2015. Reply

like many people who have reviewed this casino before me, i’ve had trouble getting my winnings. i’ve tried to withdraw around £800 about a two weeks ago and all i’ve got is an email stating that 888 is working out my withdrawal. i am not impressed right now.

wazza on October 28, 2015.

hi Claire, have you finally managed to withdraw your money? I’ve spent 1000’s of ££ in 888 and finally trying to get back my money, i’ve just made a couple of withdrawals today. But i’m not sure how long its going to take. They say it’s 5-7 working days on their help page. How did you get along?

bjcs333 on September 14, 2015. Reply

Won the jackpot twice on my first go had to spend it to qualify for withdraw then on my last 3 spins won 1000 but was only allowed to keep 500 lol anyway I am happy as I got it up to 700 and I’m looking forward for a hopefully problem free withdraw been waiting 5 days now on visa anyone else on visa know how long it takes for them on average just wondering but so far 888 casino has been trouble free and I’ve had some good entertainment. I’m looking forward to using it in the future after I withdraw my money.

Welshal on September 1, 2015. Reply

I got very drunk & very reckless with 888 a few times. Almost wiped out but when I’ve won a few grand & cashed it it they’ve been spot on. Granted you are encouraged to reverse withdrawals & carry on gambling, which I did lol, but when you do win & stay sensible & wait for the withdrawal process there is never a problem.

Yeoman on October 28, 2015.

How long did it take for your withdrawals to get back in the account?

joe on November 26, 2015.

I’ve just gave them £600 and I have won £900 so happy with that. but now I have been told they leave the money 3 working days so if you want you can revere it so they not try to give you your money at all for 3 days now then when that’s done you have to wait 7 working days. now with weekends its going to take at least 3 weeks but yet the money comes out of your bank account the next day.

D J on August 25, 2015. Reply

They refused to pay for number 7 coming in on live roulette with 30 dollars on it. Blamed the Internet connection, which was 125 Mbps, and seemed to be fine in every losing bet and to take deposits. Refuse to answer emails. Seemed to have blocked access to app now as well.

snapedog on September 16, 2015.

Did this ever get sorted the same has happend to me twice tonight

A. Beach on August 12, 2015. Reply

A few of my poker friends and l were chatting on skype the other night about the poker sites we played and our favorites. I said 888 was my fav and had been for a number of years. One of my friends asked me if I had noticed what country won most of all high paying tourneys and 2. Asked me how many really good hands I had lost to draws that were against all odds in poker. For the last couple of weeks I have been watching as it wasn’t the first time I had heard or read something to this effect. Also they said and l agree a computer will only do what it is programmed to do. I play poker for the enjoyment and I guess after hearing the things I have I would hesitate to spend a lot of money on computer poker. Also 888 poker will remain to be one of my fav sites.

nic on August 3, 2015. Reply

I sent my withdrawal 6 days ago and 3 days ago I had to send Id which I’ve done. I’ve logged on yesterday and today and they have dissabled my account I’ve sent them 7 emails and they are not responding to me

Dionne on July 16, 2015. Reply

I have wagered about $400 of my own money and have won $1500 back and did 3 separate withdrawals and sent in my ID and info. 2 withdraws finally said they were “paid” and I got confirmation emails. It’s been about 5 days now. I logged into my account today and both my “paid” withdraws have now gone back into “awaiting processing” status. What does this mean? Am I not going to get my money paid out to me now? the staff on the chat said I had to email them, so I have done that and awaiting a response. They have also said I abused their bonus and promo system just because I took advantage of promos they emailed me and messaged me in pop ups when I logged on, so why wouldn’t I take advantage of promos. I guess I won free money every time I did a promo, but I still also spent my own, so after I request the withdraws, they send me an email stating that Im not allowed to participate in their promos anymore, but they will pay me my withdraw requests. Doesn’t seem to be a fair system, especially when they entice you to use their promos.

Randy Cena on July 13, 2015. Reply

I haven’t had the same issues as other people here. I found the payouts to be pretty good here and I’ve been at 888 for a little over a year now.

I don’t play the progressives as much but the table games and slots are usually high payouts. I was able to turn 100 in free money into over 1000 thanks to taking adv of bonuses and getting hot on the BJ table.

Many people have issues here but I wasn’t one of em. For me, this is a good spot to play

Kairiozuki on July 9, 2015. Reply

I manage to win some money, after that it just went beyond of coincidence. you can roll on turbo as long as you like, and you’ll never see more then 12 same colour numbers. but then i start biding, fell slightly lag, then i saw 25 red numbers in a row… i did write for for them and they answer with “rng is random and fair” bullshit. well i had some money left and went again. then i roll again without bids, numbers were randoms i admit, but then i started bidding, saw again 20 same colour numbers… when i bid i lost every bid, and then i didn’t bid, next colour or number come up the one i wanted what a coincidence… i saw 20+ same colour numbers maybe 4 time a day. if i am so “lucky” i should buy lottery tickets instead. you have more chances to win.

Kate chapman on July 8, 2015. Reply

Help please. I have joined the 888 casino and played the £88 free play and I have withdrawn £3,555 just about sceptical will I receive this money. I have received a email of 888 casino saying they are sorting the withdrawal out.

Dionne on July 16, 2015.

Have you got your money yet? Because Im waiting for mine too.

Ally on July 4, 2015. Reply

888 was the first casino I had signed up too .. I managed to turn £20 into £750 and surprising it was a stress free withdrawal. They asked for I.d like most sites do and it took 2 weeks to withdraw but I got it in the end and use regularly

Dirk on November 19, 2015.

I understand the obvious answer, but 888 will lose customers if it takes them 10 business days to process a withdrawal and a nanosecond to accept money.

pedy on June 17, 2015. Reply

i just won 70$ and i got to withdraw my money, but the servere always keep saying your money is on pending, do want to reverse it.
why? i just want my money back

Graham on June 14, 2015. Reply

The software they use for online roulette must be or can be rigged. Never in my life have I seen e sequence of 14 black numbers in a row . And if that wasn’t enough to get you thinking , 6 of them were the same number . This is far from being a random number game .

NIck on June 9, 2015. Reply

If you have a gambling problem stay far far far far far away from 888 casion , there withdraw process is sure to get you to gamble your winnings , you have 3 days to cancel and re gamble your winnings . I won 7 ,19 , 25 , 45k and every single time I cash out the keep giving me a pop up saying “you can cancel your withdrawal if you would like!!”.

kasia on June 11, 2015.

damn true

BrasilBrasil on June 11, 2015.

guys, it really makes me wonder who’s fault it is: The casino’s for luring you into a new play or the player’s for getting weak, reverse the withdrawal and start playing again (which he or she shouldn´t be doing at all in the first place if you do have a problem).

andrew on May 16, 2015. Reply

I have just jojn and got my £88 bonus I won £60 played the rest of the 88 and when I try take the 60 it says I have nothing in but clearly states that all winings will be paid after rhe £88 has been spent first time on site very bad

CasinoGOD on May 24, 2015.

You are not doing it correctly you have to play through it 15x so 15 x 88 before you can lift the money you win lol! :) Read the bonus wager requirements you must be knew to online casinos they are all the same. it can be done though i did it and won 120

VIP player on May 11, 2015. Reply

I play at different online casinos so I don’t know how much I lost at 888 (at least 40,000 euros) but I always felt that it’s a legit casino…. until now. Recently, while playing auto roulette, casino would reject some of my bets. It happened in the past, but usually rejection would happen right after it would say “bets accepted” (seems like it’s an automated message). Then the ball would continue spinning for another 10 or so revolutions and land on a number. Recently, however, bets are accepted and then I get no message that anything is wrong. Ball continues to spin and then guess what? After ball lands on a number and a few more seconds that it usually takes for the system to register the winning number I get the message “bet rejected”. This happens only when I increase my bet significantly and only when the number comes out and the message comes out only after the ball lands. On top of this, this casino uses a third party company’s roulette tables (at least some of them, and the automatic one that I used to play on). For those of you who do not know, automatic table is a real table, not an RPG but instead of the dealer throwing the ball they have a mechanism (forced air) to spin the ball. While knowing this made me at first feel safer (they are not able to alter where the ball lands, because this could mean win for them but loss for other casinos that use the same table) it made me do a little experiment which I strongly feel proves that the bet rejections are deliberate on 888’s part. I logged in to another casino and placed exactly same bets on the same automatic table at the same time with the 888 table. When I lost a few rounds and increased my bets significantly, when my winning number came out (or section as I bet on sections to increase my chances), 888 again sent me message “bets rejected” but the other casino that uses the same table did not. So using the same table I had no problem winning with the other casino, but 888 rejected a bet. I will no longer play at 888. I really liked their interface and live dealers, I am going to visit Riga next summer and I was going to meet some of them as I really felt that I have made friends but the experience with the rejected bets made me withdraw my funds and no longer play. Oh, and it used to take 3 days to withdraw funds, now this is my fifth day and I still have not received anything. I am sure they will eventually credit me but this is a turn off to wait for so long. The other casino that uses same tables credits me within minutes.

Rade on May 11, 2015.

hi, mail me…, rpetak111@gmail.com… I can help you.

Glenn on July 11, 2020.

Hi Vip Player, Did your issue ever get resolved and How? I was playing live dealer Baccarat. Bet 25.00 on Banker. It won but they said the bet was rejected didnt pay me my winnings. A few minutes later the same thing happened except it was a 300.00 bet. Im arguing with them for 15 minutes and then noticed 600.00 more missing from my account. Called customer service and they said I made a 600.00 bet and guess what??? It lost. I laughed so hard at the arrogance of them. I thought it was just a fluke but after reading alot of review it seems to freequent to be random. The company is refusing to pay. Any suggestions will be greatly appreciated.

Rosanna on May 4, 2015. Reply

I had some tedious problems with the server which just ruined the experience for me. I don’t think I’ll be returning any time soon.

iain jardine on April 28, 2015. Reply

Been playing with 888 casino for about 6 months now,and although i’ve lost ,i’ve also won a bit as well. Never ever had a problem withdrawing winnings from them,although does usually take 8 or 9 days.Never had to provide any documents either. From the casinos i’ve played so far this is my favourite and usually play with a live dealer,particularly blackjack.

Chris on April 27, 2015. Reply

I have been a member of 888 for 10 years. I have won the jackpot on top spin snooker, I have also lost. I have never had a problem being paid out. I have reversed cash out requests. I have met with several managers from 888, been to dinner, the British Grand Prix, the Ryder cup. They are a professional company and audited. I had an issue where I was playing live roulette and after my bet was accepted it suddenly was rejected….guess what, the number I bet heavily on came in. I contacted my account manager and they are investigating….in the meantime they credited my account with the winnings. An unscrupulous company would not do that, I don’t lie, I have no need. I only ever argue when I have the facts. My experience has been a positive one and I’m happy to recommend 888 with all sincerity.

jon on June 18, 2015.

Same happened to me twice. 888 refused to pay after a dozen calls & a thousand e-mails, removed the software.

broadway1234 on December 8, 2015.

Hi, had the same, 200 On 20. Didn’t register. 888 looked into it and paid. All good.

Nick on April 3, 2015. Reply

At first I found 888 casino a good site but now all it seems to do is take take take I haven’t withdrawn nothing for weeks and I’ve deposited almost £2000 and haven’t won much so players go carful

John Vee on March 20, 2015. Reply

Hi All
If you’re having doubts or problems with the RNG, switch to live dealer mode and gamble in real time with a real human dealer. I would assume that this would be very hard to rig, especially when there are several people at the same ‘table’. Most Internet casinos, including 888 have live Roulette, Baccarat and life Black Jack tables .

Ohlyohly10 on March 6, 2015. Reply

I played this site for almost a year just last month I out 2 grand on the site yesterday I put 800 I was playing roulette and I had a 400 dollar bet and hit clear it froze and took my bet!!! I called and they said they can give me 200 dollar credit… So I said no and looking for a new site to gamble on any advice would never put a dollar on a place that treats me like crap

nick holden on March 3, 2015. Reply

Been waiting over 2 weeks for my withdraw to come into my account, it is way above the “8 business days” it says it takes, i have also provided proof of ID and at no point was i even asked or told to do so for my withdraw to happen, sent emails and twitter messages with no reply…

kylenir on April 12, 2015.

Ive been waiting from the 4th of april and it still hasnt been processed.

Dionne on July 16, 2015.

Did you receive your money yet?

reg on March 3, 2015. Reply

Hi. I am having a really bad time trying to withdraw my funds from 888.casino. I requested the withdrawal 9 days ago and it still says pending. Its a huge amount of money to me and would really like it soon. i have rang them everyday and just keep getting told we will be in contact within 24hrs which never happens!!!
I have uploaded all documents etc that they asked for as well. If they dont pay out what do i do next ?? What are are my rights????

Sita on February 13, 2015. Reply

I have been playing their games for over 7 years. They made their games very tricky. No results and never cashed out 1 dollar yet. Their Chat service is not operational for several months. I wasted my money. My advise to all is that please don’t waste your money here. Never deposit and play. It is certain that your money is 100% gone for ever.

Hormon Guy on February 16, 2015.

why would someone stick 7 years with a casino without getting back any decent result in winnings or at least entertaining-wise? So you either kept depositing money over all these years or you did have winnings but didn´t even try to cash them out. Either way, it sounds like the casino is not the only one to blame.

RRSYS on February 6, 2015. Reply

Hi all !

We all know the RNG roulette is RNG thats it.
But i noticed strange things happened one night in 888 casino @ European Roulette table.
Lets start beginning , i made just 60 euro to over 400 euro’s profit. Used some own strategy’s.
Suddenly the swing started , every bet i placed , i lost , ok lost about half my profits i switch the table.
And hell yeah this swing robbing me @ this table too.
@ 3rd table same thing , and soon i got broken , finished 0,20 euros :D.
Closed the casino and going to google little bit.
Founded interesting information , called ,,FRAUDSTERS”.
This means , roulette game might contain a piece of code which recognises when the player has won and then use that as a cue to generate another number and display that instead.
Dont know if this casino is involved with that thing but we dont never know that.
Now im smarter and set my profit goals per hour or per day then go back next day , just dont want waste my winnings for that fraud.

Good luck !

J2n2r on January 24, 2015. Reply

Made my first deposite too in the 888 , deposited 40 euros and got the 70 bonus.
Then made the wagering 2100 and my real winnings is almost 1400 euro’s.
Then dropped to 863 and requested 300 withdrawal , send the copys of documents and now i wait the process , hope there is no problems.
@ WinPalace Play i waited my god damn 100 euro almost a month , first time they cancelled and finally they paid.
Good luck you all !!
See @ the tables :D.

warren on January 24, 2015. Reply

Unhappy with 888 i did an all in with my deposit won and it got tied in with the bonus which meant i had to bet more with my deposit first in line if i lost and when i withdrew i could only withdraw the amount i deposited lol. Would they refund me if i lost? no ,yet these guy wont pay when you win,Also i never even asked for a bonus, and customer service was medievil. Say no more dont bet there as there pretty sneaky to say the least.

Ramzi on January 16, 2015. Reply

I play 888casino live roulette
Its seems very odd every time i play online roulette when no one on the table the ball lands on just the one number that i have not place bet on . it look as if magnetic filed drags the ball towards the one number i have not bet on .

I tired all on line roulette game rooms they all seems to be same . its very strange the way ball behave. I have notice lot of time when ball gets pulled backward towards the number i never place bet on . I suppose to be live game but some times it looks like a video loop playing again and again .

How do we know that those machines has been checked and certified . How can we be sure that there is no illegal activity going on . Those machine could be comprised with electric or magmatic filed to manipulate result.
I have lost very significant amount of money .

Who can i raise this issue with ..
It’s not about the money i am worried, I am sure thousands of poor people out there gets conned in a same way .
I feel sorry for all those who looses lots of money like me .

Is the anyone out there investigating this .. Serious help need .

Catherine on January 11, 2015. Reply

I won and tried to withdraw my winnings from Crown Europe casino, they wont pay me because I played a different game with my winnings. they are cheats and liars, the also run City Club and City Tower. I will not play there ever again.

ian ward on January 6, 2015. Reply

I recently had the pleasure of the 888casino experience and like many others got very frustrated when I wanted to withdraw my winnings for the first time. I stuck with it, and even though very sceptical about uploading an image of a very important document did it anyway. Eventually, within their stated time frame, the money did arrive in my account. I used their original £88 bonus, invested more, was given several other generous bonuses and did come out winning. The site is excellent, good fun games, casino etc and easy to use. I really was sceptical and told them so in may emails, my advice; stick with it and enjoy playing with the extras they give you but be prepared to wait for your withdrawals.

Justin on January 11, 2015.

How long did you have to wait for your money to come back in your account ?

kyle royal on June 19, 2015.

i used the free £88 ands started winning big no matter how high my money got it wouldn’t let me withdraw atfer getting up to £13,000 i thought f*** it nbot playing anymore but a MASSIVE bet on lost £7k and guess what it let me take the £6k out lol just waiting on it going into my bank now been 3 days only 11 more to go cant wait for this hoilday lol

Jimmy on January 4, 2015. Reply

Im a platinum vip of 888 casino and they have not cashed my winnings out 5 times in a row in the allocated time! Do not waste your time on there and definately not your money!

ManowarXXL on January 6, 2015.

I’m constantly dealing with delays when it comes to cash outs but luckily I did get my money every time. But eventually you did get yours too right?

Sam on December 21, 2014. Reply

Seems redundant to say this now but same story Here.
I haven’t really won money until won a reasonably big one and haven’t been able to cash out or verify the account online, they have emailed me telling me that ‘they have had no response from me so the account is locked now’ I phoned them to before this too., the online verification doesn’t work at all from my experience, I attempted passport number, drivers license number, credit/debit online and none of these services work then phoned them, was given very little acknowledgment that their services don’t work then sent am email saying they haven’t heard from me……..

What’s a boy to do? Upload documents they say but I’m really not comfortable doing that as none of the other services they provide work and why the he’ll would you upload photographic identification of yourself when none of it works, no confidence to do this so I’d rather loose the money than do that

Ian on December 18, 2014. Reply

Awful experience with 888 .. tried them for a couple of months… Zero big or even notable wins… i think about £30 was it lol! Dull game play, promised bonus’s not issued, customer service poor and always “not currently available, constantly booted off due to server issues, suspect game play too in my opinion as the same pattern was playing out over and over again… deposit.. might win a tenner if your very lucky, then every game you play goes into meltdown with the level of bonus’s and features suddenly reducing and if you are lucky enough to get a feature you’re lucky to win more than £3 or £4!!… Also as soon as your money dips below the minimum withdrawal threshold the game play instantly changes to a much lower level!! Hmmmmn!?? Now closed my account and not even so much as a thankyou!! I was even civil about it!! recommendation?…. Avoid!

hummas on December 11, 2014. Reply

hey i put big bets they dissconnect me when i call them they just go in circle
not solving my issues big scam 888 casino guys save your money dont play

siloahclot on December 10, 2014. Reply

Played here for about 3 days. I got a good vibe from the place. Some swings that seemed a bit out of the ordinary but perhaps that was just my mojo. Nearly made it to my playthrough requirements but went busto anyway. I would recommend this place and might come back in a bit. Definitely think i can find some better sign up bonuses elsewhere tho

John Molendijk on December 4, 2014. Reply

888 casino doesn’t pay out their customers. They will wait as long as they can, or even longer. They don’t care about their members, it’s awfull. When deposits are made everythings OK, when withdrawals are made bells ring!! Gave about four types of ID, still they won’t reply on my E-mails (more than a week now), quite odd as that is the only visible form of communicaion with you can have with them. I hope they find the decency to contact me and settle this matter, or else I will take different measures and will do anything I can as an upcoming lawyer.

littllill on December 9, 2014.

John, that is simply not true. I have been playing there for more than a decade and have been paid every single time. They certainly do not advertise withdrawals and they try to keep you there even after requesting a withdrawal but which casino doesn’t? It is not my favorite but its not that bad either.

dafkid on December 4, 2014. Reply

this is the bigest fake casino what i ever seen. 100 pond with slots 0.40/spin. No bonus game, No free spin nothing. Only got 0.10 – 1 pound win. But after all loose. Yes really 130.000 pond bonus? When u enter the game just shown 120.000.

Dennis Lemay on November 23, 2014. Reply

Used to like 888 but have lost a bundle recently due to server problems of theirs, get a few lousy free tournaments as an apology. This site is becoming a farce.

Zarren on November 10, 2014. Reply

Lot’s of bad comments here from sore loosers. I find 888casino to be great. Never except bonuses from ANY casino they always come with a catch. 888’s withdrawal process is slow but so are a lot of other casinos and it’s not an unreasonable time to wait. Also as you play and withdraw more they do become quicker to process the transaction. I suppose it works as a security buffer too.

I’ve played @ 888 for around four years and am happy with the experience and would recommend to others.

Also regarding the fixing poker for UK players comment. That’s bullturd, I’m English and my cards don’t transform in front of my eyes. Your cards are dealt and you play the game :D stop thinking you deserve to win all the time sometimes you will be unlucky !! Unless your cheating lol

JANIS on November 4, 2014. Reply

Hello guys. Really bad expereince in 888 and here is what I have discovered: There is a plenty of unsupportable things and I completely agree with all the people posted their comments before, but actually there is also some script which see where U actually from. If you are from UK, (where 888 is hosted), you will be have a bit more chance to win in poker games, where you fighting for other's money. The other guys who are from outside UK have smaller chance to win. I already have proved it. I played A LOT of times poker, and I practically ALWAYS had unlucky hand when UK player shove ALLIN (ha – ha just for fun to see how you fold), and you agree. As the result, he magically gets at least 3 of kind or better combinaton (having pushed you with "2 spade" and "4 diamond") for example. THINK HARD THINK TWICE before deposit your money. If you agree to play for fun and lose your money, do it. Voila!

jim on November 4, 2014. Reply

I can live with the fact that a withdrawal can take 7-10 business days, but I always know they will ask me for verification..this kind of stuff always worries me and it really can add a lot of unnecessary stress to a person who could have potential won life changing money. Prior to a big win I'd already sent in documents to verify my identity, yet once I requested a cash out they sent me an email maybe 2 days later saying I needed to provide photo proof of a UKASH voucher I once purchased to deposit. That is absolutely insane and thank god I still had it…but those vouchers are garbage after u use them, I very well could have thrown it in the trash …and then what id be screwed? I received my money, also they skim you on the exchange rate USD – CDN. It really makes me nervous to play again because I know if I win the same stuff will happen

FrasD11 on November 4, 2014. Reply

I have recently played on 888 live casino and had major problems while playing blackjack. I have played on the site on many occasions without problems but last night my balance kept disappearing half way through a game making me unable to bet on the next hand.
Anyone who plays blackjack will know that if you want to win you need a stratagy, increasing the bet size if you lose a hand as your odds of winning are higher. Their software problem kept breaking my stratagy. I had to contact live support on over 7 occasions and they had no explanation.
I spoke to other players who also had the same problems yet 888 not seeming to do anything about it!
I am a platinum member and will not be using the site again if they do not reply to my complaint and offer me a refund for the money.

888 you need to fix this problem now!

User FrasD11

Darren on December 3, 2014.


I had the same problem on Saturday night. Did you resolve it with 888?

Vonne... on August 3, 2014. Reply

don't play on 888. costume service is really bad. Players change nick names all the time. Bad security. Today I just quit playing there because off how they treat people over telephone. And if u deposit over telephone and ask for bonus they always try to get you to deposit more for a bonus. And they say this is the only bonus available on your account. If I call up and talk with another they say something complete different. But today I was finish with their lies and unfair treatment. I have played there for 3 years. But enough is enough. Today I was really pissed off. I know im right but they pretend they always have right. And it seam so rigged. Allways when u have almost all your money in a hand and youre in front and then boom another player hit lucky on last card, or you have house and another get bigger house. That's how u always lose money in the end on this site. And they don't car about if they lose costumers, but you know what, one costumer here, and one there, gets a full sea. And ppl will talk bad about this site and not recommend it to others, but seams like they don't care about losing one costumer here and there. Don't play on this site!

Pete Gmeinweser on April 9, 2014. Reply

Made a deposit to the site and the money has totally disappeared. Never credited to my account. No one there seems to know what happened or to seem to really care. I'll stick to Pokerstars !

DAVO21 on March 29, 2014. Reply

Biggest scam in the world – 88 free spins, but you can't win more than 20 pounds and have to wager 1200 pounds to withdraw it – what sort of insane sucker falls for this crap.

Danny on February 21, 2014. Reply

888 is a reputable company. in fact i have used them countless times and i never had a problem with them. Always got my payment on time without any hustles.

geoff magee on February 21, 2014. Reply

Hi, I won £93,000 on this site. I had to load up some proofs of id and it took about a week but I got the full amount paid out and it was no trouble at all. So I can assure anybody that the site is fine and they pay out no problem ( as long as you send them proof of id which is fairly reasonable )

Amy on July 8, 2015.

How long did you have to wait until you got your money

Gerwyn on May 9, 2017.

I’ve been waiting over 10 days for $90 dollars to reach my account and even now it could be another 10 days before I finally receive the funds.

GR on January 27, 2014. Reply

I have been playing on here for a few years, never really won anything..
But I won 4000 usd about a week ago. Then they asked me to verify myself, by uploading my drivers licence. I found this really odd. Because you don't need any I'd to verify when making a deposit,
So I uploaded my I'd, and I was told 5 days later that this wasn't clear enough.
I asked the, is there any other way of getting my money, they said not until I verify who I am..
A few days of emails and phone calls, I got annoyed and reversed the withdrawal. Now I have lost it all…
DO NOT play here at all.
They are theifs.

Jacky on January 27, 2014. Reply

888online casino is rubbish.i have so many time I won the money but they did not pay me .they say that I bet was not accepted ,that was rubbish. Because they system did not show me my bet was reject. I make complaints ,but not working. I want tell anyone do not play with that rubbish game.

Happigolucki on January 27, 2014. Reply

They just close my account without giving me any reason. I sign up a while ago, I try to recover my password and username it says it hasn't been use and theres no email registered in that account. Then I resign up and I deposit 100 dollars. I log out in 10 min I cant get back in saying I have multiple accounts. Trust me don't play in 888 they have a lot of issues and theyre know to not paying out players, ive read and heard about it online. To avoid troubles and issues which you will guarantee have don't play in 888 worst online gaming site ever

desirock on December 15, 2013. Reply

After losing some money, I finally won a little and proceeded withdraw; however, it's been more than a week and they still haven't paid me. Don't even respond to my e-mails!

Theresa Cooke on November 27, 2013. Reply

I have been a member of 888 for 9 years,and worked up to a VIP Member.
And i can honestly say i have found their staff at all levels of player as excellent.
I have found them genuine and very helpful, I have had questions and queries in the past and they have been very helpful,friendly and quick to respond..Of all the casinos i have played at the 888 staff have been the best.I have won a few jackpots there,One big one on millionaire Genie before i was a VIP Member, they just asked me to fax my ID And payed out immediately.They always process my cash outs very quickly, it gets to my account in 3days,and without quibble which is why i still play there.I played one casino that took 12 DAYS to process my withdrawals.Their promotions are great, ive had plenty of free chips on the casino while playing there. Also the comp points system is great i can earn free cash just for playing.I also like the bi monthly bonus scheme where you can earn some of your deposits back. which i think is fair gaming.Their website and software are great and i trust them with my information.Some other sites software has actually corrupted my computer. I always get the red carpet treatment from 888 and would highly recommend them.

steven on November 27, 2013. Reply

dont play there !there is something wrong here they find way outta everything there reps make promises they dont keep ! i deposited and didnt get the welcome bonus and thats just where it started a true nightmare dealing with them save yourself the trouble and pass this one !!!!!

T on November 12, 2013. Reply

ive played on 888 for a few years now , i played poker on the site at least 4 days a week for a while , losing and losing month after month in tournaments when i play live with exactly the same strategies and win , i stopped playing them imdeiately after i was in a hand holding 99 i shoved and was called by KJo an AA , the flop came 9 9 K K K , so i tried the casino slots , and lose lose lose 95% of the time when i have far better winning patterns in other casinos , ive been a gambler for a while now and this site is the hardest to win money on , its terrible ive experienced nothing like it , i could almost guarantee i have 100's maybe 100's of deposits and a handful of withdrawels which yes is less than the exchange rate , theres something not right with this site and its yet to be exposed

wizwoz1 on November 12, 2013. Reply

I won at poker $109 on 27 sept 13 and have been trying to withdraw it ever since! they have asked for verification by driving licence I have sent it three times i received what they call verification again they have just sent me an email saying i cannot withdraw until i verify! i said i have they sent mea further email requesting i photocopy both side to my deposit credit card!! as they cant determine my age!! I rang the help line and they were totally useless. I have asked who is there regulators she would not tell me, I asked to speak to someone else she said you need to eamail, I stated that i have sent over 10 and she said wel thats what I have to do. Has anyone ever heard of photocopying and uploading both side of your credit card. DO NOT PLAY ON 888 they require nothing to deposit but wont pay out.

Anders on October 15, 2013. Reply

I only play slot games, and can't really fault them on this. What I don't like is the slow payout times. 3 days sitting in their account before a refund is made to my account isn't great. They make enough profit without having to do this sort of thing. Also, weekends are normally not included in the 3 days… PaddyPower, Unibet, Ladbrokes to name a few will process the payment right away. Have been waiting for my cash for over a week now and will close my account when I get the money.

CdnNinja88 on October 15, 2013. Reply

I just got back a totally useless response about a complaint I made to 888poker about not receiving a payout for the final pot I played on Sunday night (10.6.2013). The pot was only about $15, but I clearly won it (flush over straight) and saw the money credited to my stack. I then exited the site and went to bed. When I checked my account total the next day, the amount hadn't been added. I then checked my hand history and it wasn't even listed! I make over $100K a year at my job, so I don't care about the $15, but it's the principle. The only thing I'm happy about is that I was playing small stakes and didn't get ripped for a lot more!

bcwodyfc on October 15, 2013. Reply

live chat is never available for me i find the support awful. i have an issue with a free spins bonus on bejeweled 2 that has frozen. when i log out and log back in it asks me to pick up where i left off and just freezes again in the exact same spot this has happened around ten times now which is very frustrating as the bonus win is sizable with more free spins still to go. can i get to talk to anybody can i hell.
I get the feeling i am not going to get the issue resolved and i will never use this site again if thats the case.
I have recorded footage of this malfunction and will take legal action if neccessary.

Rainy on October 15, 2013. Reply

So I have had one of their 'customer service' team (they wouldn't know customer service if it bit them on the bum) contact me questioning the documents I had sent it verifying my identity. I have nicknames and used one on my account but this didn't match with my drivers license. (My first name was abbreviated on the account.) So I am asked to explain the 'discrepancy'. I explained and no movement on the withdrawl so I mail again and asked that I have my money refunded to my paypal account immediately. Still nothing (it was only a small amount.) So I spent it and closed my account down, 888 used to be a good site and the withdrawl process was straight forward and fair but it has gone down hill. BIG thumbs down

Joel on August 22, 2013. Reply

Avoid 888 casino at all costs. Deposited £450 to then withdraw £500 (50) profit. After trying to make withdrawal I needed to upload documents which were extremely clear. 85 hours later and only through chasing over 5 times I get an email saying my documents were not clear so my £500 still hasnt been withdrawn. I then send larger documents and have been told this will take another 72 hours. While chasing again out of the blue the under trained customer service agent tells me we have withdrawn £450 and not £500. I mean wtf! They are a fraudulent company for sure once your money is in you have to fight extremely hard to get your winnings out! The live roulette video crashes all the time through mid spin so also who knows if it is rigged! How they are authorised to operate is unbelievable! Shane Warne to have your face on there website is a bad move!

Sean on July 30, 2013. Reply

They are scammers imo.

I received an offer, deposit £10 get £100 credit.

Deposited £ 10, played credits and won £50.

Tried to withdraw balance, informed I have to play credit 50 times.

Said I want my original deposit back, told MINIMUM withdrawal is £20 PLUS £1.75 withdrawal fee.

Told them no chance I am depositing more funds.

Account was suspended, I have been SCAMMED !!

Kris Reynolds on July 30, 2013. Reply

To the people below complaining the casino is fixed, you are complete morons and very likely just sore losers. Its properly regulated and you can even see the published stats for each month for the past 4 odd years if you go and do a google. Perfectly within the percentages of a normal casino.

The only gripe i have with them is the shocking withdrawal system they have where it sits for 3 days without even being touched. This is criminal. My winnings are sitting in there and i will take them, and deposit them in a casino with a better customer service

SEAN on July 30, 2013. Reply

I deposit £10 to receive £100 of credits.

I played the games and won £50.

When I tried to withdraw the money I was told the £50 bonus had to be wagered 50 times !!

I told them to cancel the bonus and give me my money back.

They did, but…

The MINIMUM withdrawal is £20 PLUS a £1.75 withdrawal fee.

So I have to play the games or deposit another £311.75 to get my money back.

It is a scam !!

Geff on July 30, 2013. Reply

$3000 to zero, with the dealer never busting

Robert Leijendekker on July 30, 2013. Reply

I suggest do not play., at least avoid bonussus, they are ment to put money in,. but you can't get money out anymore! T&C read carefully!!
Second of all, when you play, constant chat windows pop up in your game view, (very annoying)to offer bonussus… duh, see comment 1
Last, had a dispute about a slot payout, pictures clearly show 4 top symbols (wilds) and it payed-out like 2 topsymbols with an 10. clearly a mistake, first email, was that it was correct. I Told the woman in reply she never played a slot machine in her life or else she would not say that.
Then they said it would be send to technical support and would get a reply after 5 days. 3 weeks later i did send an additional email about any progress. guesss what no technical support, but another "support" woman said again that the payout was correct. Just go to somewhere else , this site is a setup, played at at least 25 other casino's this one is so bad, i wanted to put my comments somewhere on the internet, that says enough.

Kemp on May 21, 2013. Reply

I find 888 Casino to be very bad. I worked my way upto a VIP and I am just overwelmed with emails from them to enter this and enter that as if I do not have a life and if you don;t then you are out of winning anything at all. When you read some of the prizes it amounts to nothing because the way they word things that you have to do this and that and so you can never win. I found all the staff there to be rude and when they want to just stop talking to you they cut you off and I have never been treated like that before by people from a casino taking money from me to pay thier wages and just treated you like dirt. I totally disagree with thier withdrawl system as they are dictators telling you what to do with your winnings and you are not given a chance to delegate where you want your winnings to go as they have made a huge error in thier terms and conditions that even the brainiest will not be able to work it out. Since they upgraded a while ago I can no longer go full screen and when I ask about it no one ever knows. I find that if I have a little win it is very very soon taken back and you do not get to enjoy it anymore and leave. My opinion is to anyone who wants to go here DON"T as you will be very dissapointed with the staff and the games. Also please watch your bank account as I have seen them taking money from my account when I have not deposited a few times and they will hold onto your request and place it at your bank days later when you think you have money then all of a sudden they will take money from your account.

Walter Zobernig on May 9, 2013. Reply

I won big time on Black Jack. If you know the game the cards fall very fair compared to other Casinos such as bwin.com. Sure there are winnings streaks for the Casino, but also for the player. Problem however is you can only cash out 30.000 a month. I wired 5.000 EUR and made it to 20.000 EUR, then cashed out 15.000. Next time I had a real bad session and lost the remaing 5.000 EUR and kept loosing additional money that I have out into the account (5.000 and 5.000 and 5.000 and 5.000). Luckily the cards turned in my favour at some point and I managed to recover to 30.000 EUR and cashed out. Since then I made another 60.000 EUR in 2 weeks and now have 80.000 EUR in the account. I am quite afraid as it is a huge sum and I need to wait almost 30 days before I can cash out the next 30.000 EUR. Hopefully they will wire me the funds!!

vincent on May 9, 2013. Reply

888casino was a bit scam for me too… whenever you deposit money it is quite easy… i played baccarat and when i am winning the live video stream will be delayed. after i tried many times to recover and i do manage and tried to withdraw my $1,500 money from the teller it show's the message that it might take max. of 7 days to process and some of the buttons/option are confusing so when you become frustrated you will end up reversing your withdrawal., you should be very careful with the T&C (term & conditions) because it was laid with traps and tricks so it will be hard for you to get your money and worst you will not be able to get your money. try real casino not this one. quite scam and based from my 3 weeks experiences.

Gregg on April 22, 2013. Reply

Just spoke to live support, as it seems I am always outside of their online chat hours. "Lavina" from the Caribbean (hmmm… Cassava is based in Gibraltar) says she cannot confirm when the online support will next be available, and there are no managers around to ask. This site is fixed. AVOID!

James on April 13, 2013. Reply

I play 888 blackjack with pretty good success.
I've had losses; of course. And yes the dealer does go on some pretty long winning streaks.
But so do I.
I had the rewards bonus problem and found two ways to solve it:
1) play poker which seems to work straight away. Or
2) wait 24 hours before trying to withdraw.

I play for <60 minutes at a time and there have been times where
I do not get blackjack once.
Other times I get it 3 times in a row.
My suggestion: adjust your betting strategy so you aren't chasing your loses.
Good luck :)

Billy on April 13, 2013. Reply

I am a first time user at 888 and cant recomend them enough, everything works exactly like it says on the tin. Signed up 2 days ago and recieved £88 free to play with which i turned into £20, I then deposited £100 which they matched 100%, I took my £220 to the video slots where i turned it into £3630 in a matter of minutes, proceeded to cashier where i withdrew £3530 everything was fine…. well curiosity got the better of me and an hour later i had reversed the withdrawl… Back to the video slots i went and after an hour of playing between £12.50 & £25 per spin i was only down £1700 then WHAM!!!! Feature….. 10min later I was cashing out £7,600.
I have recently been in contact with them and submitted my ID documents 3 day process will be up tomorrow and after a telephone conversation today i have been advised that the money will be in my bank 19/04/13.

Thank you 888 great all round service

Gregg on April 13, 2013. Reply

888 BlackJack amazing. Does the dealer EVER bust? You get 12,13 14 and you WILL deal a 10. Dealer can play 7 cards and still reach 21. Amazing

Phil on April 13, 2013. Reply

Complete scam to my mind. I deposited a small amount and won a small amount playing Blackjack but was not allowed to withdraw. Just been told by someone called Runita that I would have to deposit £6000 before I could collect any winnings, it would take me years for a low value player like me. I didn't read the T&C's & was hoodwinked by the commercials, the bonuses are a waste of time. I'll stick to Paddy Power, honest, simple and straightforward.

Paul McRae on April 13, 2013. Reply

I can only comment re their blackjack, which is so blatantly rigged,it's crazy. Dealer will hit BJ when holding an ace nearly every time (maybe 80%). If you double on 11, you're bound to hit 2 or 3 and get nailed. And dealer holding 10 will hit 20 most times as well. DO NOT PLAY.

sam on April 13, 2013. Reply

VERY ANGRY 888casino stay away from it, I won big and they refused to pay out saying there was an error on the game, I am seeking legal advise on this matter. They never refuse to take your money BUT when it comes to winning big they find any excuse not to pay!!!!!!!!!!!

CMorris on April 13, 2013. Reply

I have played the 4 deck shoes of BlackJack, but it has to be fixed. When I had an 18, the dealer had 19. When I had 20, the dealer would have 21. Double Downs for 10 or 11, on the dealers 5 or 6, would almost always be a low card, giving me 13-15. I never won above what I had deposited.

Jenn on April 13, 2013. Reply

I received a promotional email from "The 888Team" click on the link, deposit minimum $10 and receive 200 free spins on freaky fruit. So I click on the link and deposit, but the spot to put the promo code is shaded out and I cant type in it. OK, I will go to live help later and see what they can do. After a horrible experience on their slot machine, so confusing, it looks like your betting 50 cents but you are actually betting $30!! I sent an email to 888 support only to be told that they had no record of my deposit?? After investigating, it seems that when I clicked the link I was actually directed to another casino.. Casino On Net. So I email Casino on Net, 5 days ago and have yet to hear anything from them. I emailed 888 casino, because after all the original promotion came from the 888 team, and they told me that I should have ticked some sort of box when I made my deposit and that would have unshaded the promo code box so I could type in it. Really?! Sorry it shouldn't be that hard to redeem a promotion. here's the reply I received:

As the email you have forwarded us mentions Jenn, in order to receive the 200 free spins, it was imperative to enter the Deposit code '200Freaky'. This you say was not possible as the Promotional Code section was greyed out.
I appreciate your claim, as the section is indeed greyed out, however it turns editable as soon as the little box on the left is ticked, just as the toll tip next to it indicates (?). Furthermore, Casino-on-Net's customer service phone number and chat service is available in the cashier itself, next to the promotion code box, on the right side; having contacted us we would have advised you of it, together with help in your deposit making if necessary.
As this was not done and the deposit entered without the code, we are unable to credit you with the promotional free spins

They mention the phone number, well there are two phone numbers to call, Germany and the UK I am in Canada. and the live chat, well I did contact them and was told that I had to email support. again, I emailed support 5 days ago and still have heard not one word from casino on net, just the crap reply above from 888 casino.
I have played on about 10 different online casinos and have never had such poor customer support. like would it have been that hard to say "sorry about that, here's what to do next time and we will credit you the 200 free spins as we see you are a new customer and we'd like to ensure your completely satisfied with your experience with us."

Mike on April 13, 2013. Reply

Do not play here.
Won a £10 game of live blackjack. And all winners didnt receive our winnings.
We were told to wait, after half hour I got disconnected.
I went to Live Chat to talk to someone and they told me the Game wasnt in my history so they couldnt help, although they forwarded it to their Tech team.

Very bad service and scam artists….trust me try another casino.

Thanos on February 28, 2013. Reply

Was a player on that casino many years…The last days I made deposites of 10.000 euros (in 2-3 days). I didn't win anything and I just asked for a cash back bonus…Guess what! They gave me 100 euros as cash back bonus! When I told them that 100 euros as a bonus was a joke when I had deposite 10.000 euros in 3 days and that every other casinos are giving at least 10% cash back bonus the block my account!!!! (I don't care about the blocking but I was very surprised how cheap that casino was after all).

avooee on February 28, 2013. Reply

It is nothing to do with what I received. I won money in the casino 888, but the money did not pay for two weeks and did not answer me. Email me utter nonsense, that my bank has refused to accept the money.
I have not heard such impudence.

melissa darby on February 1, 2013. Reply

i tryed to join and was told that i was not allowed as i already had a account!!!!!!!! i was told this by 1 off there staff known as GRACE apperantly she wont tell me her full name!!!according to her i have a account witch i dont, so thanks 888.com but i think its safe to say i will bet else where but your staff where very NOT helpfull!!!!!! if you want customers i would say changed YOUR ONLINE STAFF!!!!!!!!!!!!!!!

Rickey on January 13, 2013. Reply

used 888 casino for over a year now, had a few wins from the weekly free spins, so happy with that, but DO NOT play at live tables. its a load of fixed sh*t. not to mention they wont look into it.

i played black jack, with a £70 bet. ended up on 19 so i hit stick. and it dealt another card. the dealer bust and so did i even though i pressed stick. apparantly it was being looked into… never got a reply and the phone numbers never get answered. and as someone else pointed out, there win streaks for the dealers are ridicoules. i watched a 14 hand win streak with 6 bj's for the dealer. that is highly improbable with a full table.

short version – play the games, not the casino.

BS Seok on January 13, 2013. Reply

Ridiculous site, planning to file a lawsuit, or at the very least, get publicized press on this. Luckily I know a few that can at least alert the Canadian public of such scams. Deposited $1000, won a 1.75 odd betting, and the account is blocked for further review (since July 2012) and still under dispute. $1000 isnt a lot of money to me at least, but I am so angry at trying to get my money back, that $1000 wont just cut it anymore. Currently in process of contacting lawyers and discussing international lawsuits made by individuals, might take a bit of time due to my own work, but I am processing it right now.

My advice:
1. Dont play on this site, has one of the worst reputations of all companies
2. TV commercials and ads do not mean a company is reputable. TV commercial was what kinda led me to believe that 888.com or 888sports.com was safe to play on, boy was I ever wrong.

Mrdrhugo on January 13, 2013. Reply

Hello I been playing roulette for a few years with different sites, I joined 888 just a couple weeks ago. I played on the 6th of jan and I won €30000 and requested for withdraw. T Han later t,hat day I loged on to play and my money wasn't ther to play, I have a 6yeats old son who started playing with my computer and reversed the withdraw process on my computer and started playing with the money without me knowing while I was sleeping, than he played all the winnings, what can be done. Thank you

Chris Renshaw on December 8, 2012. Reply

Joined 888 casino after seeing advert on tv here in the UK, 88 pounds for joining no deposit required. went on the free play and a window poped up asking me to deposit for a good bonus, replied i will not be depositing untill i recieve my 88 pounds for joining, they said i had to wait 72 hours and i would recieve an email, checked email and no email from them, not even a welcome to 888casino.com. contacted customer services and they told me that the time had exspired and the bonus was not available any more because i did not claim within 48 hours but they realy wanted me to deposit money for another bonus, I told them that i would report them to trading standards as they have given me missleading information. never use 888casino.com, customer service is bad

jack black on November 24, 2012. Reply

in addition, have fun withdrawling any money you do win. over a month now ive been trying to get some out. they say its coming then it ends up back in my playing account. no doubt switching over to bet365….much better reviews and service.

Youri on November 24, 2012. Reply

Play on 888 depisit 150€ and win jp 52000$
I get paid 8 day latter they anly ask copy of my passport
So can not complain

jack black on November 8, 2012. Reply

very negative…i strongly believe that the cards are not dealt fairly. i thought they would be because you can track your progress, but the dealer pulls hands and streaks that are mathamatically improbable and virtually impossible. for example, i lost 17 hands in a row, the percenta of losing 4 hands in a row is only 14 percent, how the heck can i lose 17!! also, 5-21's in a row(on a sepparate streak), it is absolutely fixed or heavily tilted in the houses favor. not to mention the withdrawl process is nothing short of ridiculous and another scheme used to tilt the odds. now in all fairness, if i had been dealt 17 wins in a row or 5 21s in a row id likely not be complaining. however, i can assure you that i never in thousnds of hands ever amassed such a streak, not even close.
all casinos win. the longer you play the more likely you are to lose. if you are goin to go on this site make sure you do it with money you are ready to part with because 888 will take it all.

i believe outcomes are fixed….dont waste your money here…go buy yourself something instead.

Karl Wilson on November 4, 2012. Reply

Con don't use their bonuses it just means you cannot withdraw money if you win unless you run through 20-70k in gambling -complete bull avoid – 888 casino bonus scam

Taffs on October 15, 2012. Reply

Ridiculous, it's not rigged its governed the same way every other casino is. Bitter comments from bitter losers I think here. It's gambling, you won't win all the time and ultimately we all know in the end there's only 1 winner.

Theoretically Roulette could spin in number 36 on every single spin every time such is the nature of a random wheel so 7 or 8 colours on the trot is perfectly plausible.

Personally I am not a massive fan of 888, I find the connection to the casino bad and the selection of games not so good. It also Annoys me how the cashier pops up just after you've deposited offering you a bonus on your next deposit.

However it's not rigged and on the plus side it looks great!

rixky on October 15, 2012. Reply

Joined 888 ..well used to land casinos..played roulette and started winning consistently over the next 18 hours..my fave number 21 cam up, I had it well covered and then some and thought whoa! here she comes and then ….'server error your bet was not placed'!!!!!!!!!!!are you fu888ing kidding me!!!!!!!!!!!!!!!!!! The had a bullshit converstion with the online bimbo…./we will investigate technical error''oh please….

nathan on October 6, 2012. Reply

i signed up to 888 casino got the 7 free spins a week won £10 played a little slots and won £1700 all together and i withdrew £1000 i am waiting for it to go in the bank at the min even if it dos not go in its no loss to me as it has not cost me a penny and i still have 51 weeks of free spins

notsowisey on October 4, 2012. Reply

^^ same, same and same. I had the cashier open before the hand had even begun in blackjack. shared my disgust with online "help" without any answers.. Ive been with 888 for the best of 2 years, scum. back to PkR!!

Scott on September 20, 2012. Reply

I was so angry at 888 and myself that i banned myself for live. They assured me i was unable to play there again. A few years later i got stupid again and used my credit card in my girlfriends account/username. It worked. They should refuse my card because i identified myself as a problem gambler. Their self imposed banning should be based on the credit card, not the username. I am not able to stop myself. I have asked them to ban me, but they won't.

nick on September 1, 2012. Reply

Play at betfair and p stars they are ok heard 888 was supposed to be one of the better sites. So i tried it the worst mistake ive ever made some of the bad beats are unreal i play properly on money tables and tournys not saying its rigged but very much looks that way . I have been playing poker for about 10 years now i would recmend to all who are thinking of playing at 888 be very careful

Will Kirk on July 16, 2012. Reply

Hi Everyone,
this casino is not as bad as everyone says, i only deposited a couple of times but every week i do my free spins, i won £10.00 on my free spins and obv new there was a requirment to be met before i could withdraw, i ended up winning £300.00 and decided to talk to live help to see when i could withdraw it. she told me i needed to play through another £200 so i did and then withdrawn with no problems whatsoever. people who call gambling sites rigged shouldn't gamble and as for the comments about 10 reds or blacks in a row, i have seen that plenty of times in gala casino at a live table. peace out

stephanie power on June 26, 2012. Reply

I would like to warn anybody who is considering going on this site to avoid it. Once you get drawn in by their triple bonus, you find you have to wager 30x the bonus before the possibility of withdrawal . However if you really read their terms and conditions properly and you play many of their games, you do in fact have to wager a lot more than this before you can withdraw ANYTHING. This includes the original money you deposited. I placed £100 deposit, received £200 free which I thought was wonderful until I realised that within 90 days I would have to wager £60000 as verified by the customer service ,or I would not be able to withdraw any monies , even my deposit. I suppose my greed got the better of me but I have paid the price. Please do not fall into the trap I did. I suspect all the casino sites work in this way. As the saying goes "you get nothing for nothing". I myself think it would be impossible to wager £60000 and still have funds left as I find all the games pay out very rarely.. For all you big gamblers out there good luck but I have learned my lesson, there is only one winner.

doopy on June 18, 2012. Reply

won 1200 euro, never got paid, contacted support, that girl was annoyed and recommended me read my promotion email from 888 carefully, because she obviously didn't know of any email that are sended to customers. I won 1200 euro!! and those winnings wasn't even included in the bonus!!!damn miss mar….from online support, you should be fired 1 for not give the right information, second for your rudeness

brokeass on June 18, 2012. Reply

I'm too suspicious to play for $$, but even the free blackjack game seems dodgy. Every hand the dealers hole card is a 10 – I mean every damn hand! – and then the dealer will draw to 21 most times

sharon dodds on May 15, 2012. Reply

888.com is totally rigged , 2 years nearly I have spent depositing on that site my username was Shazzymoo in which time I noticed strange things .. 1. Careful of Freeroll tornaments , U sit in a room with either 6 -9 people , person with the biggest stack in that room has a higher percentage of winning than any other person , its always a person that has more chips than u wins 90% of the time u haven't much chance if an all in takes place with that person .. 2. Blackjack this is the game thats killed my deposits , how many times have I seen me getting 17-20 when the dealers cards turn over with a 10 5 then either a 5 or a 6 will come down its unbelievable over 80% .. had blackjack on numerous occasions most times the dealer gets it also ,looking through my history on blackjack I have lost like 80% of my games .. 3. Triple card poker , this is also another completely dodgy game on this site had nothing but j – k highs on most of my hands the dealer won 8 in a row with ace high to straight flushes tonight , this forced me to close my account .. My husband had an account with luckyace poker which he's also closed due to the same bad luck , we contact 888.com about this bad streak they say " our site is not rigged its all random on some kind of generator " sure over 3000 quid lost in 2 years never withdrawn once IIs that unluck or a rigged casino u decide ! .. lots more I can say about this casino but I'm limited with how many words i can say .. ty for reading , Please be careful .. Last thing .. Slot bonuses are very tight , free spins too , You will spend more than u put into that game ..

dave on April 19, 2012. Reply

I played at this casino recently and agree the slots are rigged. You never get bonus games if u lucky and u do then it will be only after it enough money to give you half back. STAY AWAY!

jammydodger on February 10, 2012. Reply

I also think 888 Casino is rigged, I can only speak of the Blackjack tables.
One trick I'm convinced they do is, lets say they know what cards are coming up, I'm sure they have shills at the table to help get the swing back to the dealer..
Numerous times Dealer is say showing a 2 up, lets say I have 20, guy on the end hits on 18 WTF?? gets an Ace.. Dealer turns over 9+2 = 11, hits a Ten.. 21.. dealer cleans up, rinse and repeat.
The stories of doubling down and hitting a 10 – 5% of the time, yes on 12 – 80% of the time.
Something certainly does not add up. The slots are rigged too, get a free $2 ? play and you WIN maybe $15 which it slowly back.. Go on with your own $2 and say good bye to it..
I will not be using 888 anymore and will be warning people also.

michelle on February 10, 2012. Reply

is it normal for them to ask for photo id, utility bill and photo of bank card?

Davedream on January 16, 2012. Reply

I find the 888.com casino has to be one of the most rigged online Casino's I have ever played. In the last 2 days I have deposited and played over $700 and not had one win over $20 on their slots. Stupid??? Maybe…but it gets to the stage when you think it has to pay out…most other sites do…but not 888.com
Oh well…they've had their share of me. I've more chance of being struck by lightning whilst learning I've just won the lottery than winning on 888.com. I'm not stupid, I know they have to make money, but c'mon!!!
Time to give my money to a competitor I think!

Rant over!!!

Fred Jewell on January 4, 2012. Reply

I have played many roulette games and blackjack on line and they are all so fkn rigged. I did figure out a system on 888 but its tough . You go on the roulette with many players and play the one with the least bet on it. they don't show you what others are betting so its hard ,you have to guess but bet the illogical color like red for the 7th time because you can assume most wiii bet black and bet less money than the others you will win because they take the most money every time quite blatantly hope this helps

DIMITRIOS GKOUNTIS on December 19, 2011. Reply

Last year i debit in my credit card almost 700$ to play slot machines on this casino and i won almost 4000-5000$ BUT THEY N E V E R GAVE THEM TO ME!!! i called them to ask with which method i can be paid this amount i won and they told me to send them by email a photo of my credit card and a photo of my identity card to upload them by http://www.safe-cashier.com.. after some days came the bill of my credit card and i noticed that missed from the bill the 700$ i played in casino ..it was something like i NEVER PLAYED BEFORE so i never took the amount i won from this casino!!!! guyssss…is dangerous BE CAREFUL OF THIS CASINO BECAUSE ARE NOT CONFIDENT!!

Nick on September 11, 2011. Reply

RNG (Random Number Generators)? No way! Who believes this? It is a rigged casino. ie. in a real roulette it is statistically very rare to get the same color 7 and 8 times in a row. But it happens all the time when you play with real money on 888 casino. I usually bet on the roulette color (red/black). The first day I registered I was lucky. I deposited 70 euros and I won 250. But from the second day, it started stealing me. The same color was coming out 8-11 times in a row all the time. No way this can happen with a real roulette.

Gerard on May 30, 2011. Reply

888.com is not the best casino anymore. Yes, the casino and its games are still quite decent but they became big or maybe even too big. Now they don´t try hard enough to keep you happy. New casinos on the other hand are trying to get where 888 is now and do their very best to offer the best possible support and playing experience.
888 has become lazy. Only average bonuses and when you decide to take your business elsewhere, then they just accept that knowing that their player base is still huge.

Miro on May 13, 2011. Reply

I can only confirm Georgio. 888 is not just a casino that takes your money and disappears. Here in the UK it´s in constant obvervation and has to comply with a lot of regulations.

Georgio H on March 23, 2011. Reply

I´m gamble every day and I play on total aproximatly 30 casinos in a month. I always try new casinos because they have good welcome bonuses. 888 is one of oldest casino on my list and I will keep it on my list. The software is great but bonuses are not very high. But it is is a good casino.
I think the comment from Legat is right. If you do not read terms properly you will always lose and have a bad expirience with online casinos.

Legat on March 16, 2011. Reply

Hm, I had no problems so far and I´ve been playing there for over a year.
The comments here read like they can only come from sore losers who can´t either read the terms and conditions properly, are simply overwhelmed about the fact that an online casino is NOT like a land casino OR aren´t lucky (it´s gambling!).

IF this casino was so badly rigged, why are they still around ? I believe it´s the oldest casino if I remember correctly. Why are they allowed to advertise all over the UK? Why aren´t they being sued for cheating? And why are they allowed to even go public on the stock exchange? It´s a well conducted business. It just lives with the money you lose. I think that might be the crucial point here.

To just guess that they are being managed from some dubious remote caribbean island nobody can get reach is pure bullshit. It´s the money that hurts most for some people. And these people are posting here.

tarun.pearllike@gmail.com on February 14, 2011. Reply

If it is an overseas online casino, the chances of getting it shut down is nil to none. They can yell, scream, file all the court do***ents they want to, but unless it is in a country that complies with our laws (very unlikely for an online casino, which is already illegal) they are trying to catch smoke. There is no one able to shut them down.
I am also sure the site will thank for the free ad.

Shelley on January 26, 2011. Reply

This casino is a HUGE rip off. I spent over $100,000 at this casino….and when I asked for a bonus….they gave me an entire $50 Are you kidding me?? They are greedy and will never again get another dime from me.

Player1 on December 31, 2010. Reply

888's Casino is unbelievably rigged to shape the flow of the game.

I signed up, deposited 100, got a 200 bonus. Within an hour at the Blackjack table, I had cashed out 1200 and had 300 left to play with. I turned that into another 1000 and then….POW….the switch was flipped.

I have since made numerous small deposits in an attempt to play some fair Blackjack, but it just isn't happening. Just played a 100 hand session where the dealer hit Blackjack 17 times to my ZERO. EVERY double on an eleven returned me a 4 or 5, with the dealer then drawing to 17 or 18.

If it was just that last 100 hands, I'd say no more…that would be variance. But, it isn't. Since that first cashout, I'm losing four out of every five hands I play, with a fair few thousand hands played. Occasionally, I'll come up with a three-hand winning streak, but then the dealer busts me right back down by drawing Blackjack. If I draw to 21, the dealer draws to 21, or turns up with Blackjack to beat me.

In short, because I won, I'm no longer allowed a fair game. When I was winning so easily, that wasn't a fair game either. They're simply giving you a taste of success so that you'll come back for another hit…and another hit…and another hit. To do this with the "Gamcare" and "Gamble Responsibly" logos right next to you on the screen is nothing short of scandalous. Plus, 3 days to process a cashout? Why so? Oh yes, of course…in those 3 days, all the addicts will reverse their cashouts and try to win more, so the money never actually leaves the company's accounts. Mecca Bingo process winnings in HOURS, and so do a lot of the other casino sites that I've played at. Yet, somehow, for a company with the reputation and power of Casino-On-Net, it takes them 3 days for them to even think of processing the transaction.

And guess what? Its all legal. Crazy, isn't it?

jim on September 6, 2010. Reply

I have been a user on 888 casino and poker practically every day for over 8 years solely and have seen and experienced the tactics they use first hand. I must say they user profile you , so they control you , not you control the games period . Everything is linked from the poker side to the casino side to the cashier .Since this new look software at 888 has been implemented all games have been increased in speed and they are alot more ruthless with their tactics. New players will have an astounding amount of luck for a short while , old players will have good times when you have required their quota .My list of of 888's tactics could not be fully explained here as there are literally hundreds of tricks 888 use to get your money some of them very cruel , play by all means but really appreciate what is really going on .

G man on April 9, 2010. Reply

It's true I have tested this shit for 1 month, everytime i hit 500 or more bamm the odds are raised and I will lose every bet in the roulette. This is not recommended at all.!

Matt on September 22, 2009. Reply

Heres a challenge if u have CON:
Open up a private roulette table.
Bet $1 on red or black.
Repeat. (including opening a new table)
Your winnings will not average 18/37 (as they should) not even close, probably about 10%. The reason is because CON is so rigged it is not funny. I swear that they must have a strategy beating algorithm. And its just really obvious on the first spin.

mark on May 4, 2009. Reply

Hello, I'm really glad i found this site, reading the other comments concerning this site has only enhanced my own, finding real opinion has been extremely difficult but i feel that if you, reading this now feel how i felt about casio on net then you are probably in the right place, i can't comment on the whole casino but when i started, i was fortunate enough to win £5000 on roulette over about a month, unfortunately however my judgement or luck seems to have left me out to dry, playin no differently than when i was winning, my bankroll rapidly lost it's size and now suffice to say sits at £0. This was the first online casino i had visited and now thanks to some words of wisdom from other uses i no longer intend to play here.

Personally i had no problems with cashouts and deposits when i made them, they seemed fine and gave me no reason to worry, cashouts typically took around 3-5 working days. The only thing now that i doubted i.e. fair gaming, in my mind has been confirmed, i don't intend to play at casino on net any longer and don't recommend that you do.

If like me you have found the information on this page helpful why not leave a comment, you never know who you might help, this was my first review regarding anything about anything that i have ever posted. I hope it helps you and saves you money, it's one thing to lose at online casinos but anothered to be cond into losing.


MOON on July 14, 2007. Reply

hello guyes, i am customer of CON from last 1 year. I have also made an accident at roulette at CON which i want to share with you,i was playing at roulette as rea player and my bankroll was 2400USD i was betting at (1st dozen) and (1-18)at the same time then i noticed that at 25 spins in a row no number has came from those number on which i was betting, and after this happend i lost my all bankroll,after that day i believe that CON is not a fair gaming and they donot folow the gambling rules,they just cheat with you, so please please please donnot use this casino because i had aready lost thousand of dollars at this casino

sscrabble on October 24, 2006. Reply

well I would not bother commenting normally, but I feel I owe CON something – so all these ‘rigged’ etc comments ?? – I went on CON and took their free $200 match, played video poker and won $12000 – I was $27000 up at one stage !! – I withdrew $12000, no prob blems or complaints from them at all !!

Malik Matar on September 20, 2006. Reply

The 98% payout of their slot machines, which their chartered accountants claim, is not true at all. The fact that Casino-on-Net has been in business for so long does not mean a thing. What does mean a thing is the fact that the company is getting richer and richer, from your money and mine! If you want to try them, good luck, because you will need it. I lost thousands of dollars playing their slots, but now I stopped. The best you can hope for on any of their machines long term is a meager 30% payout, based on my own personal experience.

Terry J on April 11, 2006. Reply

I agree, CON Is rigged. When I play the craps table and raise my bets the 7 comes up. I was playing there craps table one day and the 7 came up 7 times In a row. I think their software Is programmed to steal your money when you place high wagers. I will never again put one cent Into CON. I have won $56,000 over the last 6 months playing at land based casinos. I only trust land based casinos. Online casinos are a joke.

Eric on February 18, 2006. Reply

I also agree that Casino-On-Net must be rigged. Although I’m still up, I was up substantially before some unbelievable craps rolls. Basically, I play a steady passline/fullodds/come/fullodds strategy. And after winning a lot, (around the 21000 magic number someone also posted) it must have been filling every open number and then dropping the 7 bomb on me. Once in a while there would be a obligatory 11 or number hit, but it never covered the full bet on table I was running.. I also did agree & noticed the tendency to hit 7s when bets were increased. I think they rope the initial wins to get you hooked then swing the odds back to their side. Wonder what playing the Dont Pass would do….

Jon on January 6, 2006. Reply

NO WAY to WIN here. The software is so rigged it is almost laughable. Every time I raise my bets, double down, lay a lot on the craps table, etc. WHAM the house sucks my money away. Don’t get sucked in with the bonuses. Odds math tells you that casinos have the edge. Especially when they make you wager 20 times the amount you deposit plus the amount they LEVERAGE your deposit with. I’ve tried at least 5 different casinos and haven’t won anything. I’ve been to a REAL casino 3 times and left with winnings 2 out of 3 times using the strategies that experts recommend. DONT GAMBLE ONLINE. It is a HUGE CON GAME.

amanda brown on November 17, 2005. Reply

I agree it is like all of them rigged. Exactly double down get a 5, the higher the bets the more you lose, stick to low bets you stay even until you reach the 97%payout then they know they can take you down, lost 200,000 on casino on net (Reef its sister) windows, Harrods, and sands. Please feel free to email me if you wish to have more proof, I have a lot of data.

PJ on October 10, 2005. Reply

I had a problem with a deposit and support team was ready on the spot. I was asnwered in a very timely manner. I have won money from them and I feel they have a great support team.

Richard Wenske on September 20, 2005. Reply

I´ve played with CON a long time and have just recently quit them. When I raised my bets I lost about 90% of the time. Enough is enough, they won´t let you win, unbelievable luck, random number/cards, I don´t think so.

Tony on May 26, 2005. Reply

I really don’t belive the roulette is RNG. Someting fishy when I started palying for real money.
Like the casino software, just don’t trust it at all.

Pan on May 7, 2005. Reply

CON is great on everything however once you start to cashout a lot problems shows up. First, they will keep give you bullsh1t on delaying your cashout, 2nd if you have question about cashout you can only email not by phone or online help, it takes 48 hrs for a reply if your msg is not clear then you got to resent another email and wait for another 48hrs. 3rd they deposite your cashout back to your bankroll without premission then you gotta cashout it out again and wait for another 14days for process if YOU DIDN”T CASHOUT OUT MORE THAN 2000.
i have won 10,000 in CON but haven’t recieve my money and its been more than a month now.

Lori on March 16, 2005. Reply

Have won $21,500 twice at this casino and cashed out. Don’t know why this is the magic number. But, I’ve had some problems with them with the last cashout. They just don’t want to give up that money! They have affilites and I’d like to know who they are if anyone knows.

Ken on March 2, 2005. Reply

Started playing CON about a year ago and had some exciting action-then the big one came -I won $21,505 on a carribean poker sidebet of $1. Received 10% of 210,000 progressive jackpot. Since that time I believe their intention is to get their money back. unfortunately they have recovered more than I want to say, but, I am stupified by their bold and obvious actions in defying the odds of any given game. Welcome to CON all bets lose. Lol the jokes on me! Too bad I really liked the graphics, does anyone know what other casino uses the ones CON does? One additional – the only gameroom worse than the performance of CON would be Pacific Poker funny though they dont look like sisters (sister sites)lol. Too bad -was having alot of fun there till I won. I give this one a 2 on my 1-10 scale. Sadly its better than some.

Roger on February 15, 2005. Reply

There is no way in hell that their table games are RNG (random number generated). They are VERY generous with bonuses because you can only lose here.

reed marsh on January 22, 2005. Reply

Of course, like all of them the software is rigged. Blackjack is definately not driven by a random number generator. It baits you into double downs then beats you every time with a 5 up-card. You can win money, but you are at the mercy of a software package that strategizes to protect revenue. Good luck.

ozhead22 on November 30, 2004. Reply

you seem to play alot of money before receiving any bonuses. over all ok

Yeah... on November 19, 2004. Reply

I´ve played a lot at CON and have never cashed out once. Kind of fishy with their 7 card Black Jacks and dealer qualifying with 4 of a kind in Carribean Stud.

Dale on July 28, 2004. Reply

I won quite a bit of money with Casino On Net. Then I seemed to lose it but all in all, I had a great time. They paid out as soon as I requested it. They sent Wire Transfers direct to my bank account. I have played with another casino but there is too much trouble getting my money out, you have to be a Neteller account holder and I do not want to do this. I will come back to this casino real soon (as soon as I build up some money to deposit)

Rick Morgan on April 7, 2004. Reply

Very hard time getting paid. Been waiting for a wire transfer for over 3 weeks and keep getting the run around as to why..Do not reccomend this casino.

Carl Manson on August 27, 2003. Reply

Very recommendable gambling experience!

Ben J. on April 29, 2003. Reply

always a good place to go! Never had any problems with these guys

Kate Sharpe on October 28, 2002. Reply

Fairly simple games. Not much variety, but fun and fast. Payout for $1500 was smooth and quick. Haven’t won anything since, though.

Marbos Ki on September 7, 2002. Reply

My experience: One of the casinos worth to be visited. No doubt, the software doesn´t belong to the “high class software league” anymore when comparing it to the newer playtech software you can find e.g. at mapau or clubdice. BUT the games are not bad at all though AND (more important) this casino obviously sets the standard for good customer service and fairness. You should try more than one casino but at the end you will return to casino on net everytime. I really think they should upgrade their software but PLEEEEASE don´t switch to playtech too. It´s becomming boring with so many playtech casinos out there! ;-)

Guide2Casino.com on September 2, 2002. Reply

Defently one of the best out there in my oppinion. CON have good customer support and they always pay winnings fast and they don’t charge any fees for paying you.

CON is the biggest out there – even though size don’t matter, when it comes to online casinos it does :-)

Rick on August 21, 2002. Reply

By far the best casino experience. Graphics are unbelievable. Customer service is outstanding. Gaming is fair and reliable. Rare experience to see a casino that gives you the feeling they care. Try this casino. Very entertaining.

MAXIM SAINT CLAIRE on April 1, 2002. Reply

Simply the best casino: the most realistic games, high quality software and graphic, superior customer service in each language 24/7 and the highest payouts (98,2% !!!) Try it for a day…You won’t regret it!


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