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Ian Johnson on October 18, 2021. Reply

I deposited $230.00 CDN at the casino with match bonus. I had only 1 account – no duplicate accounts. I read the terms and made sure to respect them. While playing with the bonus no bet was ever higher than $2.00 and 90% of the bets were $1.00 or lower. The playthrough was achieved on all deposit bonuses. I won a large jackpot on Bookie of Odds and then another on Reactoonz2. I had already provided documents to verify my account but when I tried to make a withdraw everything started to fall apart. First it was a “technical” issue – then it was a finance issue – then I had to verify my account again with them asking me to take a photo with my face, ID card and my elbow clearly present – then they asked me to do this again as a selfie in the mirror!! Then they told me the “pending” on the website on the withdrawal was actually my bank “pending” to accept the deposit. Seriously, that’s what they told me. Then it was cancelled – then I had to verify again – each time I saved the chat discussions and each time it was a different delay, excuse, reason and issue not pay me.


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