Casino Player Comments - page 20

Read player experiences, casino responses and discussions connected to our casino reviews.

Player comments — page 20

About these comments

Zodiac Casino

I was sent confirmation from the Casino Rewards "payment team" about my withdraw being processed, only to be advised that the email I recieved is automatically sent by there system not the people themselves. I have spoken to the Casino rewards team about this, apparently they couldn't see it @ all..Wasnt until I gave them the time and date it was sent, now they've past the buck over to The Risk Management team.. I have emailed them myself 3x to…

SlotoCash

they took 25 off my chi.e card and said they didn't after I sent a screen shot of my.transactions they said contact you bank. The rep said make another deposit ...after the scammed me for 25 already

JackpotCity Casino

On ruby fortune I.made a despot through neosurf the credit was taken from voucher and not applied on the casino then again the next and one on jackpot city I have not recieved any money back and send through documents. I have contacted online chat and no real answers

WooCasino

I am currently trying to withdraw my $1700 winnings although they keep asking for more ID when I have provided them every single piece of personal information possible. They still won’t release the funds.

SlotoCash

Not only did they take an extra twenty from my account, they did not honor their bonus terms sent to me in an email the same day. Their payouts are horrible compared to any other online casino. I play at a few and this one has been the tightest ever.

Ruby Fortune Casino

You may be kicked out without any warnings and have your money stuck in there. My money has been stuck about a month now. I keep going to the chat section daily and I still haven’t got an answer. I need my money back. The service is terrible. They’ll answer your chats all the time but without any good results. so slow.

Lilibet Casino

The theme is great at Lilibets, the site is good and they have made a good start IMO. Will be playing more.

Omni Casino

I was playing 25 multi hand deuces and finally hit the ultimate hand in video poker....a dealt royal flush....I was shocked but I paused and made sure it was all the same suit etc.. All looked good and the moment I pressed "draw" it suddenly vanished on me. Right away i complained to live staff. Needless to say after 2 weeks of back and forth with emails and some chat, they considered the matter closed and I get nothing. I…

Spin Casino

I opened a new account and they accepted a few hundred dollars from me with absolutely no problem, then they suddenly logged me out and would not allow me to log back in. I contacted support with the issue and was told that management closed my account and it could not be reopened. When asked why and for what reason they knew nothing. She said I will receive a email within 48 hours from operations. I have never experienced this…

BitStarz Casino

Well I signed up and wanted to try this casino before depositing my bitcoin from my bitcoin wallet. I was supposed to receive 20 free spins no purchase necessary. (So no harm in trying) but I scoured my account the bonus page which I did find on my account page to activate my free spins. Never got my spins. There was no place within the website to use them look for tutorials, wasted all night that night trying to figure…

SlotoCash

I played with sloto cash casino in On May 14th or 15th 2021. They accepted my bank card. I won a little over 1,000.00 dollars. I have contacted them on many occasions to withdraw my winnings. They keep asking me for proof that I live at the address contacted to my bank card. I have sent them tons of pictures of my driver's licenses, utility bill, and even my mortgage statement. Each time they say the can't see it. I…

JackpotCity Casino

Love playing jackpot City I’ve won lots and always get my withdraw within 2 days biggest win was $13,500 and then have also won another $5000. It I ever have questions the chat option is amazing and they always answer right away.

I played and won a little so kept playing and won a little more, then I lost it so deposited a bigger amount, then went into a game. Then seconds later I got an email saying my account had been self excluded and kicked out and my account closed because of other accounts that I do not have and that they claim have already been closed and they could not provide any details but saying the account is linked to…

Zodiac Casino

New to Zodiac Casino I have just withdrawn 200.which will go back into my bank by debit card,I have to waitapprox.3 days then I can post my thoughts.Zodiac Casino is a Good site Lots of different games to try,so far I enjoy Zodiac

Captain Cooks Casino

I have been playing Captain Cooks for years now. Lately I have been having a problem getting my cash outs. You go to chat and don't get real people it's a frigging robot. I playing end of June early July and cashed out at $600. I only received $50 in my account. I've tried that chat thing many times get the same questions and answers all the time takes 3 to 5 business days. It's been 10 days or a…

Royal Panda

Royal Panda complaints section only replied to me twice in the past two weeks. Both times giving me the same. After one month's waiting for my winnings, and not a cent received from them- they are still saying I should wait while they are looking into it. They will be telling me this again - if ever they email be again - which I doubt. I don't really think they are willing to pay out.

Royal Panda

Withdrawal winnings never received My most recent message to this casino Royal Panda: Hi, over the past three weeks and a few days I have won many times and made withdrawal requests. I completed all verification requirements - which the casino Royal Panda, took a while before asking me to do these. All the verification has been approved. I have evidence of this. It is shocking that the casinos like these are still licenced and allowed to operate. A dispute…

Slotbox Casino

Slot box is a casino that is worth a try if you are a crypto casino type of person. The fiat cashout times were too long for me, but with CC it is easy. I like the games, but they have a long Terms and Conditions list RE countries and caveats that need your attention.

BitStarz Casino

Every single casino has given me the run around except bitstarz. Just about so far I’ve tested about 300 or so and bitstarz along with a few crypto casinos like roobet, bc-game etc are the only legit ones.

JackpotCity Casino

After reading so many bad reviews I was a bit worried about a withdrawal I made for $1800.00 It did take about a week to finalize the process but I was payed the full amount with no complications.

JackpotCity Casino

Gave them thousands of dollars, then tried to withdraw a little bit of winnings, days and days go by without getting paid, they send an email from a no return address asking me to submit documents over and over , which I did repeatedly. Contacted online support multiple times to get some help, they would not help at all. Asked for contact Information to call or email them numerous times. They would not provide it. The online support staff would…

JackpotCity Casino

Deposited 100$. Was told it couldn’t be accepted, but then they took it anyway with no credit to my account that I can no longer access. Told me to send copy of deposit receipt and they would refund me. I did. They didnt.

Grand Mondial Casino

I have been a member for over 2 years and they treat me like garbage. They say you are a VIP member but once you have a complaint they will not even transfer you to a supervisor to help out. It's like dealing with a robot and have very lethargic response to your complaints