I like Jackpot City. Ive won $600 before and cashed out with a etransfer within 2 business days I received my transfer by email and they text or email your password seperately to accept it. These guys are legit and I often recomend to people. My brother in law won $17,000 and got his money after only trying the casino for 2 weeks. He had a little bit of a job for about a week getting the money, but only…
Won $300, decided to withdraw to see if it was legit. That was May 20. Then confirm documents, issue with my name on account and real name, resolved May 31. June 2 I receive an etransfer but alas, no password. Etransfer expires on July 2. Live chat and they assure me a password will be sent shortly. June 3, receive a withdrawal statement. Never received an email so on June 10th live chat and they sent an urgent request for…
I deposited $3700 from three different cards and won over $6000, but all my accounts have been compromised! They closed my Jackpotcity account and never explained why! Even their online chat reps are so rude and fishy! I never received my money back and basically lost $3700 period!
Being with jackpot City probably 10 years or more. Made a comment in the chat when I lost my phone and my information I couldn't get my password. All I said was if I couldn't play I was going to go crazy in a joking manner. They banned my account and closed it. Then later I emailed them to reinstate it. I got my account back but they took away all my loyalty points and I was almost Platinum. I…
Very trusted Online Casino, the pay out is fast ,I won $29,000 playing Crazy time, and had no issue with the payout . I can recommend it.
I had won 12,000.. immediately withdrew. Then won 4500.. withdrew. Then 2000.. leaving a total of 18500 in process. This was Wednesday. I messaged support today and they were super friendly letting me know the money was released today for payout and I'll have it Wednesday the latest. Smooth transaction and no issues. Make sure your account is verified before you decide to play it will make payouts faster and stress free! I do have a e transfer limit of…
Hubby love playing it and won big on the black jack, first time he cashed out 8000 and then another 6000, its been weeks now and no money. They first needed id (no problem), then proof of address, then why is the username not matching his legal name, then a photo of the back of his id, now they want a utility bill. Very suspicious. Not holding my breath on him seeing the money
I made a withdrawal request from my captain cooks account of 1400 cash dollars via wire transfer to my bank and after uploading my IDs and verifirication of my address which had been successfully approved i was sent an email of a withdrawal request reciept stating that my withdrawal was being processed and within 2 working days if I haven't reversed my withdrawal back into my acc funds would be released to my bank acc the following Business day. But…
Deposited a $20 neosurf and 5 days later it was still pending.. They told me it was a technical fault and were working on getting it fixed.. I then got told it was a neosurf issue and they were waiting to here back from them.. I provided screenshots of voucher as proof neosurf had activated my voucher.. They just kept telling me to be patient and wait.. I never got my $20 neosurf and i chose to close my account…
I have been a gambler who spends a lot in this casino for many months, more than 10,000k. I have had several winnings of € 2400 € 1000 etc ... For more than a year I tried to withdraw money, and they have always given me one excuse or another, but they return the money to my gaming account and they will not let me withdraw it. His last excuse was that the bank rejected the transfer. This last weeks…
I have been a regular to the various 888's Casino/Poker/Sport. I have had no issues other than the odd technical ones with the app but overall very happy. Until now........ I have made several withdrawals and they came within the time frame stated then on Friday 28th May (1am) I won a large amount and withdrew half the winning $3000. I received the usual email confirming the request but last night Sunday 30th May I decided to check with live…
Dear Wanda, Thank you for reviewing us here. It appears you made a 20 dollar first deposit but didn't receive the welcome bonus of 100%. You then gambled your 20 dollars and asked for the bonus to be added retroactively. Unfortunately we're not able to add a bonus after the fact that you've lost your original deposit. You mentioned that you weren't aware that you didn't get the 100% match bonus, which I'm very sorry to hear, but didn't you…
I went over terms and conditions of the deposit bonus that I had carefully chosen. When my deposit was received and all was good to bitstarz, the casino showed that it was received which I thought was great! I knew exactly what it was that I just purchased and was very much informed that everything was in place and ready to play! Wrong. Nothing that I was shown and told about had actually worked at all,I contacted support to ask…
I deposited $1000 to play a game on max bet at $10 per spin. After losing around $600 I get an error saying that the coin size I’m betting is no longer available and limited me to betting 80 cents maximum. So not giving any chance to recoup any losses, I’d rather lose it all than bet 80 cents a spin.
First time playing online casino was skeptical about playing an if I won if I'd get money. Played an won. Withdrew $1500 first time second time hit the mega jackpot of $5000 after 24hrs 2 days later money was in my account . Since playing I've had no issues so far so good. NZ
I won $5000 and when I asked to withdraw the funds it didn't come threw so I resorted to chat for an explanation they simply said that they were experiencing technical issues an to check my emails for further actions. Today I go to log onto to Jackpotcity NZ and the site is no longer available
Contrary to what is claimed here, there is no perfect casino. Bitstarz, however, comes very close. The range of bonuses is very good and you are treated well. The payouts are also carried out quickly without having to repeat the verification process, as is the case with many other casinos.
Withdrew 3k. Thru etransfer. They refuse to send you the password to accept the transfer. Been asking for 3 days . Get the same answer: check emails in a few hours.
For two weeks i have tried to withdraw my money. They tell me it´s because my bank will not accept their deposit. It was only $1200. I played it down because it got transferred back to my account. Then I did a withdraw of $1000 to get told that I need to contact my bank.
I deposited $100 and got $100 bonus. I won $4000 and wanted to take some out so they told me half of my winnings was going to be kept because of the $100 bonus money I received. I figured whatever at least half of it is better than nothing, so then they sent me an email saying I had "multiple accounts" and they had to "confiscate" my winnings but as a sign of good faith they would return my $100…
terrible customer service. They don't respond to any emails, they have become increasingly unreliable and horrid verificatioin process
Customer service is unreliable and unhelpful. Not clear with answers and the waiting period for withdrawals are unacceptable. I've been waiting one week already for payment and received an e transfer and no password. Now I have to wait longer. This never happens on other sites.
I have been trying to withdraw to my visa card but told it was rejected. They suggested I open an account with muchbetter to receive my withdrawls. I opened an account and withdrew and have had 6 withdrawls processed by platinum play since February. No withdrawl have ever been posted to my much better account. I have spoken to at least 5 of their live chat team to try and get the outside resolved only to be told they will…
Won $300 so I made a withdrawal, next day go to check the status of it and I can't get on my account. The chat people tell me my accounts been closed by management but my withdrawal was still going through. Never got the withdrawal so I kept asking the chat people and finally one tells me the withdrawal went to an outstanding balance on an account that was in my name. I never made any other account or any…
Made a withdrawl on April 19th for over 4k. Inquired on the 28th as to why I hadn't been paid, was told Operations was reviewing and would get back to me in 48hrs. Followed up on May 1st and was told still being reviewed. The person in the chat has no info and is pretty much useless for these types of requests. They have now made my account inaccessible so i can't even check on the progress from there.
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