Hi Amber, I'm so sorry to hear about your bad experience with Mega Moolah. The best way to go about this is to contact our support via live chat. We're always available, 365 days of the year, and we're happy to help with any issues you might have with our site. Kind Regards, Olle
Hi Cody, Thank you so much for reviewing us. With that said, Second Chance Spins is a No Deposit Bonus which is not an official promotion. It's clearly stated in our terms and conditions that it comes with a max cash out. I know that it can be disappointing not to be able to cash out the full amount, but I think it's also important to remember that if we didn't give you this bonus, you wouldn't be aware of…
After taking several thousand dollars from me, I finally won some, and the tried to withdrawal my funds (over 1600$). And I have hit a brick wall, I cannot get my money back, have given them documents to verify my account, and still nothing. Very disappointed in this online casino. Do not waste your money, as if you do happen to win, good luck claiming your prize
I've had Jackpot City for 2 years now I've put in just over 26000.00 since then and have only cashed out just over 6000.00 need I say more? They have loyalty points you can earn but reset you to the last level you were at every month which is unfair because it says every 60 days. They give you the option to reverse withdrawal for so long you just end up reversing it and then I have never won doing…
Why is it that if you gamble 10 more than 10 comes out of your bank account? Recently my daughter and I tried and it took more out Than approved twice and it wouldn’t put the money in so we didn’t get to play. In her bank account it came out went back in and came out not once but twice without even playing.
I've been playing a few months now. Had a few wins.. Allways recieve money I withdraw.. Never had an issue.. Also chat team veey friendly and helpful.. I rate 5 stars
Hi I have tried to get my winnings of 80,000kr from this casino for some time now and thy are doing the running around on me. Not to happy with megarush casino
Great casino, Great bonus. I made my bonus back on slots, which was refreshing and rare! Most safest site to deposit your bitcoins for gambling purposes.
The comments here remind me of the time when I first tried out Grand Mondial. It all started with docs being rejected over and over again and payments being delayed. However, it was sorted out and I got every (delayed) cent I was owed. Looks legit to me and you can win too. Although I have to admit that there might be better games elsewhere. MG seems a bit outdated.
I’m having the same issue and it’s so frustrating! Had no problems for weeks then all of a sudden every deposit is a problem. Can’t get any real answers from support as to why either. I have had a few bigger wins and no issues with payouts so no idea why all the issues now. Ugh!
Hey, I got attracted to this casino because of the variety of their games. I am slot junkie and enjoy playing games from different providers. Probably I have played 10 of their slots so far and won some bucks but haven't withdraw yet as trying to taste the other providers. I will let you know when I do my first withdrawal. A good site if you are looking for game variety!
I have been an online gamer for over 20 years and come from a family of gamblers have a masters degree in IT and have worked with RTG casino developers and management and in none of the dozens of casinos I play at is there such a high disparity of imbalance of casino advantage as what I have seen in these particular casinos. The games don't seem to use a true random number generator. I had closed the accounts in…
Every time I have tried to deposit via Interac e-transfer it does not go thru. Then I have to Trace my deposit, upload proof that they took my money!?! I always get my $$ back... 3-5 days later! so, the option is load MORE $$ via another method, or wait to get $ credited back to bank, and re-deposit it. It's a huge piss off because otherwise it's a decent casino. I have won a decent amount (deposit $10.. withdraw…
I find this to be a terrible site. They take forever to put the money into your account when you win. I also deposited money by e transfer which is supposed to be instant but it still did not go into my account.
Not happy that my deposits were rejected so now I have to wait 3 business days for an email on how to claim my refund. I already waited 24 hours just to get that answer.
I recieved an email from them stating $50 sign up bonus. It said that it will automatically be deposited into my account. 3 days later i haven't received anything so i reach out to them and 2 weeks later, still no reply. If they wouldnt honor they're advertisement, why would they honor a payout
Recommend this casino because they pay me very quickly, not many casinos do that so kudos to this one. Plus they offer a customer service via live chat that actually responds.
I opted in for their bonus offer and made a 100 deposit then the bonus never got credited. I went into the chat to find out what the issue was I was told they were having issues with crediting bonuses but that it would be credited and that I was free to play my deposit. A few hours later I went back to the chat because I still hadn’t received the bonus and I was told that the bonus couldn’t…
A very poor experience. Serious lack of clarity. Still awaiting my winnings although been verified but seem to keep coming up with excuses to delay payout even further. Its just one hurdle after another. Locked my account with no explanation so can't redeem my points. They said they need to verify my payment card which came at 11th hour to payout been pushed back yet again.
Cashed out $1000 been 4 weeks still no money. They say funds were transferred, however I haven’t seen a dime. I closed my account, they have no problem taking your money in a matter of minutes, but when it’s time to pay the customer, you just get the run around. Good Luck
My first time playing any online casino was with Jackpot city last week. I deposited $1,000 and after playing, I ended up winning $11,168. I was very excited but a bit apprehensive, as I wasn’t sure if this was legit. I decided to read reviews and my stomach was in knots as I then came to the realization that I may never get my winnings and I have possible just lost $1,000 of my own money because all of the…
I've been waiting for 6 weeks now - for thousands and thousands owed to me. No one will respond to me except the chat staff and its not their fault. I don't know whats going on here but It makes nauseous knowing I have to follow up daily and still nothing is happening, Now Im being told they need more time. So 2-3 months payouts? Maybe a manager will see this and get back to me? Very frustrated
I like the fact that I can play slots from so many software firms. I didn´t know where to start and even less so what to play. Their customer support guided me a little bit and gave me recommendations. All their recommendations were right on the spot. Coming back...A++
Have been using site for a long time. Deposited monies via Interact on Mar 12/21. Still not credited to account. Live chatted several times and keep getting different excuses and time delays. Finally told Banking Dept does not work weekends so can not resolve until at least 15th. Took my money yet I can not play. They confirmed money was received. Will I ever get the money? Will I be compensated? There is a chance I would have won the…
I am very confused. All my deposits with zodiac casino, show up different on my bank statement. Example. Deposit 100.00 and shows up as 125.14 . My credit card is locked because of all the unusual deposits. I have gone through 3 months of statements from my bank .
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