I have been playing at this casino for 20years or so and it is not the same casino I started with. They have always taken their time paying out. I count on about ten days which I'm used to. Take my money very quickly and easily I have direct to my bank. Although lately I have experienced customer service as robotic. I have found they have no game history and I cant believe that I have never noticed that. They…
Their welcome bonus is a joke. They give you the bonus after you meet all their wagerings with your own money. If you do, then you get the bonus. Ah, you have 2 days to do that or no bonus. Better don't offer and just tell people to play with their own money. Very sneaky so better stay away. Imagine if it happens from their welcome bonus, what will happen when you plan to withdraw...
That’s the best casino I ever play in my entire life. They have massive random winnings if you know how to play of course. won 20000£ just after registration Great customer service and quick pay out
Deposited $50 it never showed up in my account. Customer service was very unhelpful to say the least just gave me the run around. After over 2 weeks not only did I get no answer no one got back to me after countless emails sent to 3 different support emails.
It's scary enough to use bitcoin but if you're gambling with it on top then you wanna make sure it's fair and safe. For me Bitstarz is the best Bitcoin casino out there. Simple to use, fair and friendly to its players and half the bs you´ll get at many other casinos. Especially when it comes to withdrawals.
3 days? You kidding? How about weeks and months? Because that has become the "normal" waiting time at many other casinos. It´s been a while but last time I played there it was totally fine for me. Specially the lower wagering requirements. Only the verification process wasn't totally pain free.
So I signed up at this Nitro casino and took their welcome bonus and made some money. When it was the time for withdrawal the saga began. I had to wait more than 3 days for them to start my withdrawal process. I sent all the documents they asked but still need to wait for all that time. Why the hussle of waiting when that first time experience should be smooth. Their website says that withdrawals are Nitro Speed "Hold…
Dear LUKEIMYOURFATHER, Long time since your comment, but better late than never! :) Firstly, thanks for leaving comments and nice review. And also pointing out the downside - we learn from our mistakes. Currently we offer many no wagering bonuses, so this makes Winz.io easy and fun to use! We hope to see you back soon and try out our new approach to bonuses and promotions. Best Regards, Leo Winz.io
Hi, We just started following comments here, so my apologies no one reacted to your comments before. I am also sad to hear you got a negative experience with our customer service. Generally we service our customers near instantly on livechat and no more than 30 minutes delay on email. Cash outs at Winz.io are processed on average within 15 minutes. We would love to welcome you back and if you reach out to vip@winz.io - we will make a…
It has been 5 weeks I have been waiting for my money. They keep saying they are busy..........almost makes me think this place is a scam and don’t want to give the money back. Players beware never experienced this before with any online site
I have submitted all of my identification like requested several times. It is over a month and I still have not received any of my winnings. I even received confirmation that they would be processed this week. When I went on live chat to ask what the delay was I was told my winning were being held again. I feel frustrated and disappointed as of today I the impression I have is that this is just a scam. Hoping I'm…
I have been playing captain cook casino long time and also spent thousand .On February 15@8:25 pm I cashed out $1300 from my $5 deposited to win 100 chances promo. I thought I got lucky but my winnings disappear.Annabelle s claiming that I have multiple account. But only under one name, phone number, address and birth day. I worked hard for that money and it's ashame to just take it away like nothing... Where's your values?
You will have to wait one plus month to get your winnings. I initially sent in my documents to verify my account so I can avoid any future hassle. Two days later I submitted a withdrawal for $1600 then 5000 the next day. Keep in mind the reviewing stage takes 7 days (yes business days). 7 days later upon reviewing the documents they sent me an email letting me know that they don't require documents at this time and will…
I have 300 dollars in bonus vip money that they will not release to me because i have not lost enough money. They say it's to stop fraud, but if they don't want to honor there bonus incentives (ex. 100% match up on deposits), then don't offer them. I lost my 200 bucks, but they will not release the bonus.
The same goes with me.. They are very fair amd truthful in their dealings, if you play by the rules.. I got paid my first withdrawal
Pretty good I've won quite a few times and haven't had any issues won 100p and had it transferred within 48 hours. I have 500 pending currently and it's been about 24 hours so far. Withdrawals have always went smoothly.
By far the best experience I had at an online casino. I´ve been playing there for a while and for the first time in my 10 year gambling carreer I didn´t have the feeling of being somehow tricked into anything. Yes, it´s an online casino with all its pros and cons and yes, you will have to play by the rules as everywhere else. But Bitstars is somehow always on your side. I´m pretty sure this pays out even more…
Interac deposits disappear in thin air. Try helpdesk, they blame a partner whom they want you to chase.. really?! Games.. horrible. I averaged 0 to 50% on 600+ plays nonstop You would get the promise of a bonus every 50-60 games. Maybe one in a 1000 and net result is negative.
I have been waiting 2 weeks for my withdrawal. It is 8500, i chat everyday and get a different answer. At the end of every conversation i get told dont worry you will get your money. Well i am beginning to think that wont happen and i would really like it.
I won some $$ on January 23rd. I have contacted daily via email and still haven’t received my money. Seriously a joke and disappointing customer service.
I made a withdrawal of R500 and they said it wil b deposited within 4 business days but its been two weeks already still nothing. The live chat ain't working, you never get response, yhey don't respond to their emails.
I won $3000 the end of Dec. I withdrew the money and they said they needed verification of who I was before I was paid out. I sent the info. Still have not been paid out and it has been over a month. I can't even connect with live chat...it doesn't work. no way to get in touch with anyone. I spent almost $800 of my own money
Well I signed up because I checked first to make sure they had Keno, which numerous sources said that they did, they even mention keno on their own website. After signing up and depositing $20 I try to search for keno and there is nothing. So I go in to online chat and am first told that I may have to try using different browsers, apparently chrome doesn't allow you to play keno or something like that. Tried a couple…
I had 2 separate deposits through etransfer leave my Bank account but not be deposited to my jackpotcity account… now I have been trying to be refunded that money for 6 weeks. I have sent my bank statements, deposit reference numbers and all the details they have asked for. Every Time I try to have it rectified or get an answer it’s a different story. One day it’s 24 hours to have a response then 48, then 7 days then…
I deposited $25 and another $25 then I kept winning. I won up to $5000 and couldn't withdrawl so I kept playing and kept winning. Hours passed I didn't notice because I kept winning and almost won $10,000 which got me more excited so I decided to check my bank because I had this feeling and they withdrawled all the money I had left almost $800.
Latest Comments