Casino Player Comments - page 26

Read player experiences, casino responses and discussions connected to our casino reviews.

Player comments — page 26

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Captain Cooks Casino

I have been playing here for a few years now but no longer. I feel that the payouts are very far and few between and actually feels like a complete rip-off. Also I have transferred through etransfer and at least 3 times the money never went into my casino account or back into my account. To try and get help is a complete runaround.on purpose

JackpotCity Casino

its bad when you make a deposit in here on the page they give you and it says five to ten min and it will be in your casino account but thats not true ..i did do that and i had to wait almost 6 hours to get it and they new it would take that long .but could not put up a notice letting there players no that so when you ask for your money to be put back…

JackpotCity Casino

Since I signed up there, I had no problems withdrawing. It takes a while, or even more than usual. But they money gets to you eventually. They make you jump through hoops a lot so that you get bored and spend the money. But if you comply you should be safe. However, there are less annoying casinos out there. That´s true

JackpotCity Casino

I made a deposit without reading the fine print of the match bonus. Long story, short! There’s a wagering requirement that needs to be met before any money is converted into ‘real cash’. My wagering requirement was over $30 000. I ended up meeting the requirement, then proceeded to request a withdraw. It’s been sixteen days since my request but every inquiry I’ve made, the funds are ‘in review’. I’ve sent the requested documentation. Now the withdraws are currently delayed…

I play hard. Won a couple of times and got a payout, have sunk more money back in. It's been 2 months that my latest withdrawal has been "under review". They can't say what is under review. They can't give details or ask me any questions because that's a "different department", but of course they can't connect me to a different department. It's real easy to deposit, but if you win they turn you down.

Spin Casino

I deposited more than 5k , and the was won 2300$ and my withdrawal rest pending .. ... And never received my money. Many times I was chatting with the operators, and say my waiting 24h after , waiting 7 Days, afert 7days... I sent all of mi id, bank statement, drivers license and health certificate.... And still waiting and never received notting... When I chatted with the operators kickme off stop chatting, every time Iosse my time andt money.

BitStarz Casino

I play at a lot of casinos online, Bitzstarz is the best one all, the payout for me is the next day, lots of free spins, But I just don't like the wager so I don't take any bones when I make my deposits. I did it once and got up to $3000 and they confiscated my funds because I bought spin over $5, so that was my fault. I will tell you it pissed me off really bad. this…

Did 3 transfers that did not go into my account. Contacted them and they advised I would have my money in my account however they took my log in away so I was not able to get into my account.

Wolfy Casino

Very good cashback system that will work for you all week, rather than just doing a special offer on a tuesday for example. Maybe way too many games which make the site feel a bit clunky, but it navigates OK.

JackpotCity Casino

My elderly father and I decided to play this one night over the holidays . We used his card to deposit money on 8 different occasions , although I used my phone and email to set up the acct . Thus making this a third party card used to deposit .. of course one we won 1400 dollars and tried to withdraw it we were told that can’t be done with a third party deposit . They asked for a…

Yukon Gold Casino

I’ve been playing at Yukon Gold steady for about a year and had some small wins here and there but not much. On New years day I won $5000. They kept showing me the big win over and over again and I was Stuck on that screen for a long period of time. I wasn’t credited any of the money to my balance and when I got out of the game the win disappeared and wouldn’t show up in my…

I've been playing since last year. Taken full advantage of Bonus and was able to withdraw money a couple of times. However a couple of days ago I added money to my account, which has not been credited. I was told by one of the customer service people that the transfer was declined and would be back in my account within 24 hrs. That was impossible because my bank sent me the confirmation email within seconds of the transfer. Either…

Zodiac Casino

I finally won $2000 and sent my documents as they requested and now they ignore me it’s been close to 2 weeks since I won and was sent confirmation and an email transfer to deposit yet they refuse to send me a password to deposit, any time I try chat live all they do is ask if I want to reset my password, very disappointed

Zodiac Casino

One of the best around I have found. Friendly 24 hr staff. Many choices to play with . Overall fun experience. Won 1200.00 when I originally joined casino rewards. No problem with the withdrawal. Just have to be patient.

JackpotCity Casino

I’ve had my account 15 months. I lost my gold status during lockdown as they were short staffed and couldn’t verify my account, 6 days ago I withdrew 14000 NZ into my visa which I’ve done previously successfully, it was declined and returned to casino after I asked chat prior if all was in order , 2 days ago I withdrew again using bank transfer , the funds have pended now left casino . I can only hope they present…

Ruby Fortune Casino

People saying that ruby fortune casino doesn't pay are simply liars or sore losers I got an e-transfer within 24 hours of submitting my documents no hassle no bs everything went 100% smooth.

BitStarz Casino

BitStarz is a good casino with a good payout rate and great customer service. They have good live tables and a good line up of games. I wish they had more Playtech provider games because if they did they would be the perfect casino in my opinion. They do give weekly rewards depending on play-through amount. The biggest issue I have with them is the comp rewards system they have. They give you automatic weekly spins depending on how much…

Royal Vegas Casino

I inquired about an $800 win and my account was suspended. Been contacting them since December 2 2020 and it's now December 20 2020 and still nobody has assisted even after I did everything I was supposed to. Even after i was promised it would be taken care of and my winnings would be in my account within 48 hours it's been 4 days since.

Slotland

They offer coinfy deposit option and if you deposit you will lose approximately 30% of the net amount you are depositing fees aside. When i showed the clear discrepancy to slotland, they just said too bad and accepted the fact that i lost 30% on each deposit as fees.

JackpotCity Casino

I won $19,000 on jackpot city and pressed withdraw I decided to play a little bit out of it which led to $1000 5 times which made my balance $14,000. I got emails proving that I reversed $1000 5 times. I got another email stating that only $3000 got transfered to my MuchBetter account. I found that oddly strange because it’s suppose to be $14,000 in total not $3000. I had opened up chat and contacted them and they told…

Golden Tiger Casino

they kept giving me bonus cash every time i made a deposit & therefore i couldn’t withdrawal until my bonus cash was cleared, it used the money i deposited before it used the bonus & leaves $0.02 in there so that every time i deposit or win i still cannot withdrawal, i messaged on live chat and couldn’t even explain because i kept getting automatically sent messages, definitely wouldn’t recommend lol

JackpotCity Casino

I haven’t been playing all that long. I’ve won jackpots and cashed out fine at 100-3/4000 but once I passed 10k I’ve been ignore inquiring about my payout and it’s like my account never existed. They still took my money for me to play but can’t even respond when I ask about my payout for the jackpot. I’ve been asking since August 2020

JackpotCity Casino

Been playing for a long time, started small to see if they actually paid out. Received a couple pay outs. When it came to a $3000 payout it was another story. Was pending for a couple weeks when I asked them why. They said it was going through different stages. Told me not to worry continue to play. Long story short never got the money. They say you owe it but never had charge backs. If someone owes them $3000…

JackpotCity Casino

Been playing on here over 2 years had some great wins and huge losses found that I haven't been able to win the last month been a tough battle lost over 20k in a few weeks but haven't had a problem with cashout and found just cant win anymore

JackpotCity Casino

You deposit your money from your account,and your money just disappear..than you have to fight with them to get your own money.You just communicate thru email.I am waiting for my money almost one month.I ,really give up.And I am talking about my money ,which I deposit on my casino account and now I am going thru Hell to get my money back