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I won some $$ on January 23rd. I have contacted daily via email and still haven’t received my money. Seriously a joke and disappointing customer service.
I have played on River Belle for a few years, I never really won anything and I noticed that when you do win it’s like they flick a switch and let you win for a while. I recently won 5k and when I tried to withdrawal after 4 days there was no movement. I called their support line and they said they needed Id and that they had sent me an email with the details. Of course that was complete bull, I called several times and they said they were sending me the emails. The only email I got was a bunch of promotional emails for bonuses. Out and Out lying to me on the phone and not putting any thing in writing has thrown me off completely. It has now been 7 days since I decided to withdrawl, my documents are in, I am very very skeptical if they will even pay me. DO NOT PLAY HERE, very dubious people, payouts are “swtiched on” (which rarely happens) and you will likely not get your money even if you do win.
the belle rock group of casinos at one time they were good lots of players good payouts but times arent like that anymore so again its basically a donation at theses casinos.
This site is a complete farse. Is it a coincidence that betting small the machines were reasonable, then one the bet is increases substantially it gives nothing? I think not. And plz no one give this RNG, bc thats all it is.
Didn’t get new customer $200 bonus after depositing $50, sent several emails with no reply, the few times I tried to use their LiveHelp feature I was told nobody was available, and when I finally connected with someone, we kept loosing the connection somehow. Very bad experience so far.
signed on, deposited money quickly lost, several calls & 4 days no deposit bonus
Excellent on-line play. Great slot games that are constantly updated. Winnings come often and are very easily withdrawn. Best on-line site I have found!
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