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been playing for 6 months and I’m still at 7% cashback..
As a gift for 6 mths playing , I recieved 60 free spins at 5c , yes 5c a spin !!
I’ve asked for a vip manager and get told time and time again, we’ll get back to you within 24 hrs and I get nothing back..
The bonuses are stingy to say the least and it seems to me that they care only about how much money they can take from you and very little about giving anything back..
5c, 10c free spins are a joke and when you compare that with other casinos that offer 50c spins or $1 spins and the occasional $50 loyalty money bonus, this casino does not stack up..
When you email you just get same responses and they don’t go out of there way to make you feel like you’re appreciated..
There max cashouts are small compared to elsewhere and not worth even having added to your account..
Plenty of good games but with bonuses you really don’t get anything of relevance nor do I see this casino upping the bonuses as I’ve been told for last 3 months that they were going to be looking at better bonuses but nothing has changed..
I like the casino but you just don’t get bang for buck..
Hi,jj! RocketPlay is really grateful for your feedback. Thanks for bringing this to our attention.
We’ve taken into consideration all your comments regarding the lack of bonus offers, but it really takes a lot of time to amend the system and apply all the required changes.
VIP managers are assigned automatically depending on the gaming activity over the past 6 months, and each player is informed of such amendments. I’m sure that you would have one in case you continue playing with us to increase your gaming activity.
At Rocket Play you can get: Free Spins for deposits every Friday, extra bonuses for deposits every Sunday and the High-Roller bonus. To learn more about bonuses, please visit our site.
Also, you have a great opportunity to participate in our Quests, Lotteries, and Tournaments where the gifts are granted to the winners. As for the Rocket Quest 10000 EUR cash prize can be received after reaching the last level.
If you still have questions, please contact support. We will be glad to provide you with any kind of assistance 24/7.
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