Joo Casino logo

Joo Casino

2.75/5
Good
Joo Casino logo

Advantages

  • Live Chat Support
  • Numerous game providers
  • Numerous deposit methods
  • Numerous withdrawal options
  • Offers cryptocurrencies

Disadvantages

  • No 24/7 Live Chat Support
  • Weak licensing
  • No UK players allowed
  • No US player allowed
  • No support via phone

Joo Casino Review

Joo Casino has a no-nonsense design and interface, modern and easy to navigate. Launched in 2014, Joo is now also a sportsbook as well as casino. It offers up both forms of gameplay to players, all under one roof and with a single account. The casino holds a license issued out of Curacao. On top of this, Joo Casino is run by very reputable operators, with Dama N.V. taking control of the service provided to players at Joo Casino.

There are other reasons why you might like what Joo Casino has to offer. This casino does not just accept FIAT currencies and conventional payment options. It is also known to accept Bitcoin and a few other options. Powered by SoftSwiss, Joo Casino has no shortage of casino games for you to enjoy, with titles playable from over thirty of today’s leading developers. If you like big bonuses and mystery prizes, Joo Casino fits the bill, too. To find out more about what this experienced casino has to offer, be sure to read the rest of our Joo Casino review.

Joo Casino Bonuses and Promotions

Like all casinos, there is a welcome package for newbies for you to snap up. At the time of this writing, this spans the first four deposits that new players make, dishing out free spins and cash bonuses galore. Understandably, that should see you get off to a cracking start at the casino. However, what else can Joo Casino offer? Is there something for long-term members of the casino site? 

Every Monday, the After Party offer can see players snap up a 40% bonus. This offer is worth up to €100, and all you must do is deposit to claim this promo. On top of that, Wednesdays see free spins come into play. You can get up to 50 free spins during the middle of the week, and these are valid on a variety of top slots.

Most of the bonuses at Joo Casino are non-sticky. This means that you are going to have to wager your bonus several times to fulfil wagering requirements before you can withdraw. The wagering requirements at Joo are a touch on the steep side, at 50x. However, the types of offers you can claim are most certainly valuable, so we are prepared to let that go.

There is no shortage of tournaments and competitions at Joo Casino, and there is a loyalty club that dishes out goodies aplenty. There are seven levels to Joo Casino’s VIP club. You can earn loyalty points as you navigate them. You will earn one point for every €20 you stake. These can be redeemed for real money bonuses and be used to claim through the Newbie, Gambler, Professional, Master, Guru, Sensei and King tiers. Each new tier you reach offers you a greater amount of weekly cashback, with the limit here capped at €5,000.

Joo Casino Games

As mentioned, Joo Casino is a skilled and accomplished online sportsbook as well as a casino. Of course, you can use your single Joo Casino account to place bets on either type of games. However, we are more interested in the latter.

Once you enter the casino’s lobby, you will find a selection of titles which include Slots, Jackpot Games, Live Casino and Bonus Buy titles, as well as Daily Drops and Wins games. These come from all manner of providers. Over thirty software developers dish out games to players at Joo Casino. These include BetSoft Gaming, ELK Studios, Endorphina, Ezugi, Habanero, iSoftBet, No Limit City Studios, Pragmatic Play, Spinomenal, Thunderkick, Vivo Gaming, Yggdrasil and more. Notably, few of the “major” software providers are involved at the casino. Do not expect to see Microgaming or NetEnt slots here, for instance. Instead, Joo Casino has chosen to go down a more original route, featuring a wealth of games from mid-ranking providers.

Live dealer casino games are supported at Joo Casino. While Evolution Gaming does not provide titles, Ezugi and Vivo Gaming certainly do, as does Pragmatic Play. Top live dealer titles you can expect to see include wheel-based games, baccarat, blackjack, roulette, and a handful of table poker games. Of course, slots tend to form the most popular array of games at Joo Casino. Notable ones include Legend of Cleopatra: MegaWays, Money Train 2, John Hunter and the Book of Tut, Deadwood, Wolf Gold, and Sweet Bonanza, amongst others.

Banking

Joo Casino supports payments made using major credit cards such as MasterCard, VISA, and debit cards like Maestro. Prepaid vouchers along the likes of Paysafecard are also accepted, as are major e-wallets like Skrill, EcoPayz, and Neteller. You can also deposit using internet bank transfers and even Bitcoin if you prefer. It may not look like it, but Joo Casino accepts a surprisingly extensive range of currencies, even if they do prefer to deal with the euro above others.

Any withdrawals you make at Joo Casino “should” be free from charges. While e-wallet cashouts are super speedy (often just a few hours), withdrawals using other methods can take anything from 24 hours up to 3-5 days to clear. On top of that, there is a withdrawal cap. While each payment provider has its own cap in place per transaction, the casino has limits of €12,000 a month.

Customer Support

There is an FAQ guide that you can use to seek assistance. However, we must be frank about this – it is hardly extensive. In fact, we would argue that contacting customer support straight from the off is ideal. The support page will allow you to send in your question via e-form. You can also fire off an e-mail to support@joocasino.com. Arguably the speediest and most effective form of assistance, though, is Joo Casino’s live chat service, although it doesn´t seem to be available 24/7. Phone support is not available. 

Verdict

Joo Casino is a decent online casino. It has a reputable operator, an unusually big and exciting collection of games and is undoubtedly secure. It may not be the fastest casino for payouts, and its bonuses aren´t spectacular and also do have steep wagering requirements, but all the basics behind a top casino are in place, at least in a great enough number for us to give it a thumbs up.

Joo Casino Bonuses

Please note: New Joo Casino customers Only. 18+. T&Cs and wagering requirements apply. Game contributions may vary.

100% up to 100€ + 100 free spins
50x (bonus)
Last edited: 23 Mar 2021

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