Happy Hugo Casino

Happy Hugo Casino

3.6/5
Great
Happy Hugo Casino

Advantages

  • Live Chat Support
  • Numerous game providers
  • Numerous deposit methods
  • Numerous withdrawal options
  • Offers a wager-free bonus
  • Offers cryptocurrencies

Disadvantages

  • No 24/7 Live Chat Support
  • Weak licensing
  • No UK players allowed
  • No US player allowed
  • No support via phone

Happy Hugo Casino Review

Launched in 2016, Happy Hugo Casino is one of just a few casinos operated by Mountberg Limited Casinos. It is not a well-known operator and tends to run small-scale casino sites. This means that it can potentially offer you a different type of gambling experience than many of its counterparts. Happy Hugo is space-themed and cartoony in nature. Moreover, it offers you 1,000+ casino games, extensive bonuses, and a mobile-friendly interface to bet on.

It is worth noting that Happy Hugo is a licensed casino, too. Like many sites, Happy Hugo has acquired a gambling license out of Curacao. This isn’t the best one out there, but it is respectable, at least. Happy Hugo players will note that the casino is affiliated with several top problem gambling programs but lacks many of the customary responsible gambling tools we’ve come to expect in other sites. There are perks to playing at Happy Hugo Casino, too, though, and we’ll cover those in the rest of our Happy Hugo Casino review.

Happy Hugo Casino Bonuses and Promotions

Become a new member of Happy Hugo Casino today, and you can claim what is easily one of the more extensive welcome bonuses around. Ordinarily, these deals (ones that are worth large sums of cash) tend to feature so-so terms and conditions. However, there are more than reasonable wagering requirements and terms attached to Happy Hugo’s bonus offer. More about the welcome bonus can be seen further below in the bonus section.

Moving on from the welcome bonus, Happy Hugo is home to Pragmatic Play’s Drops & Wins tournaments. These can readily see you win a share of €1 million per year. Aside from that, there is the Cosmic Spin Challenge. This can see members of the casino pocket extra special rewards on Thursdays. Once a week, a game will be picked by Hugo, and you’ll land free spins on the game when you make up to three deposits. You can pocket 50 or 150 free spins when you deposit €50 and €100 into your account on Thursdays, respectively.

Members of Hugo Casino can expect to see VIP Galaxy Rewards come their way, too. During your journey playing games, you can acquire loyalty points, and these can be used to reach VIP levels. The higher up you go, the better these bonuses become. Make it towards the very top, and you can expect to snap up the best of the deals. As these promotions and their goodies are always changing, we strongly recommend that Happy Hugo Casino players check back each week to keep tabs on the latest offers and deals at the online casino site.

Happy Hugo Casino Games

When you enter the internet casino, you can choose from Casino and Live Casino sections. Opt for the latter, and you can choose from Live Roulette, Live Blackjack, Game Shows, Poker, and Live Baccarat sub-genres. You can also seek out top gambling games based on their title if you prefer.

Over in the standard casino, there is a largely similar mobile-optimised setup. Here, you can select New Games, Most Popular, Pokies/Slots, Table Games, Jackpots, Live Casino and Favourites. Alternatively, you can seek out games based on their software provider or use the search box to find games based on their title, as mentioned above.

Happy Hugo Casino is home to over 1,000 games, with titles from many established providers. These include 1×2 Gaming, Big Time Gaming, Blueprint Gaming, ELK Studios, Endorphina, Evolution Gaming, iSoftBet Microgaming, NetEnt, Play ‘n Go, Pragmatic Play, Red Tiger Gaming, Thunderkick and Yggdrasil Gaming. Over two dozen other developers are also involved in game development at the online casino, so you will unquestionably find plenty that you want to play there.

For some players, they need to hear the specific array of titles they can choose from. If that’s you, we’ll name drop a few for you. How do games like Sakura Fortune, Jammin’ Jars 2, Eastern Emeralds, Reactoonz, Big Bass Bonanza, and VIP Branded MegaWays sound to you? They are all supported at Happy Hugo Casino.

As with most casinos, all Happy Hugo’s casino games (save for live dealers) can be played for real money or for free (as demo games). Moreover, the casino’s games are mobile optimised and RNG-certified for fair play.

Payments

Happy Hugo Casino has far more accepted deposit methods than it does options to withdraw. This makes it a bit tricky when it comes to using the same method for both, as most casinos want you to do. If you can’t use the same option for both, bank transfers will usually be chosen for withdrawals.

Happy Hugo accepts Australian, Canadian, New Zealand and US dollars or Euros. Accepted deposit methods include Astropay, bank/wire transfers, EcoPayz, MasterCard, Neosurf, Neteller, Paysafecard, Siru, Skrill, Trustly, or VISA. There are a few others, but their availability may vary from region to region.

Any deposit you make at Happy Hugo Casino will be free from added charges. However, depositors at the casino should also note that there won’t be any delays in your transaction arriving. We wish we could say the same about Happy Hugo’s withdrawals, but we can’t.

Withdrawals at Happy Hugo can take anything from 24 hours up to seven business days. Moreover, there are low caps of just €5,000 a week, rising to €10,000 a month. Withdrawals are free, but at this point, that isn’t going to help. This is an area where Happy Hugo can improve.

Customer Support

Happy Hugo doesn’t provide assistance via FAQ (frequently asked questions) guides, which is a surprise when most of their rivals do. They do still have support options for you, though. E-mail assistance (support@happyhugocasino.com) is one option, while live chat is the other. You should note that live chat support is not open on a 24/7 basis – you must call between 10am and 11pm to receive assistance.

Verdict

The Space Adventure and promotions aspects of Happy Hugo are a lot of fun. However, there is certainly room to improve when it comes to withdrawal times. Happy Hugo has been around for a few years now, so we would have expected the withdrawal system to have been improved already. The fact that it hasn’t tells us that they do alright with the current setup. Do the perks outweigh the benefits at Happy Hugo? That’s up to you to decide.

Happy Hugo Casino Bonuses

Please note: New Happy Hugo Casino customers Only. 18+. T&Cs and wagering requirements apply. Game contributions may vary.

100% up to 300€ + 50 free spins
0x

No wagering requirement. Everything you win over the Bonus is available to withdraw straight away

Last edited: 3 Aug 2022

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